I wish I could give negative stars. Traded in my car for an Escalade from them. Had some minor stuff that needed to be fixed - the middle seats needed the side plastic covers and the one headlight kept going out (which we fixed). The guy told us he would find us the middle seat covers but we didn't push that or the headlight issue since the buying process went smoothly. So, the buying process was fine (why wouldn't it have been thou since they're making money from it) it's everything that happened after that's a MAJOR issue. Whatever the woman's name is there (who is a straight liar) is the issue. Bought the truck and gave them all the info they needed to register the truck. Well, I switched insurances about a 2 months after getting the truck (you have 90 days to register & they clearly wanted to wait until the last minute. The woman called me numerous times while I was at work, I kept banging the calls since I didn't know the number but finally on the 5th call I picked up and she tells me the truck is completely illegal, if I get pulled over I'm going to get in trouble since it's not registered to me and it's still in their name. I am at f*cking work so I start getting nervous - I call my bank to see if they received the title (since my bank contacted me about 2 weeks before this happened saying they had not received the title) and they STILL did not have the title. So, now I'm getting worried this woman calls and tells me the truck is not registered to me and my bank does not have the title. She told me they sent it to Harrisburg and it was kicked back. Well, I get my boyfriend involved bc they want my current insurance and I'm getting texts from these people saying "what's the issue we need your insurance" like the f*cking issue is you wanted to wait until the last minute, flip on me and make this my issue when the owner (woman) is INCOMPETENT! So, I just dealt directly with their title guy who said this is the first time seeing anything about this (even tho the woman told me they already tried to send this to Harrisburg and it was kicked back - she just never sent it and straight LIED) and had everything expedited bc I'm not playing their games. Well, now bc the woman wanted to make a big deal over something that's their issue and LIED about it so now I pushed the issue with the seat covers. The guy (her husband) said he would get them for us - well said he couldn't find them anywhere - I called up the first Cadillac dealership and they just have to order them, they're cheap, too. The guy said they would cover it but we are trying to get a check from them and the woman asked to split the price LOL NO like NO, the f*ck, yous said you would get them for us. The last time we called, she picked up and we asked for the guy bc we need to pick up the check for the seats - he said he would have it for us. Well, she puts us on hold and then comes back and says he's not there LOL like you just had no idea he wasn't there?! RIGHT. The games this liar of a woman plays is ridiculous. I would have NEVER done business with them if I knew this is how it was going to be. I'm not sure why this woman is involved in anything - she's the f*cking worst. Still don't have the check for the seat covers either, even though it was promised to us. I will now add that they've seen my reviews and the woman called up my bf mad this was posted. Still haven't given us the check and now absolutely refuse to read more