I did mine online since I'm out of Louisiana. When I needed money they came through in minutes on…read moreSunday! I know a lot of people say they had to pay back for a long time but I didn't . I called and Spoke to Eric he showed me how to call when making your payment to say put on my principal and I paid my 1900 balance off in 4 months but hey to each their own. I will definitely use them again and I hope they treating Eric right because he be teaching people something

I used the store on Church Street when I ran into some unexpected vacation expenses dreading the…read moreworst and was pleasantly surprised. I was fortunate to be assisted by a very professional gentleman named Akil who walked me through the whole thing and had me out of there in less than an hour. This was the first and probably only time I've had to do something like this but I'm taking time to let people know: If you're in Nashville and in a bit of a bind go here and make sure you ask for Akil.

DO NOT GO HERE THIS IS FRAUDULENT! I have been a loyal regions customer for over a decade. And let…read moreme tell you they use to be outstanding but now they are cons and will do anything to lie and manipulate information so that they can continue to unfairly and unjustly continue to charge you fees. I moved to a state three years ago that does not have regions. That being said I most rely on virtual wires, transfers, and deposits to be able to get money into this account. If this account ever manages to get in the negative, I use to simply make an immediate transfer with Venmo, PayPal, Zelle or other avenues no problem. About a month ago this exact situation happened the account dipped , we immediately added funds , within moments the account was back in the positive. Well the next day they STILL charged me $108. I called to see why this happened they explained to me that Venmo & PayPal instant transfer for some reason ( even though you pay a fee to have these funds available immediately ) does not actually work immediately anymore. So I explained my situation of not having a bank near by and the customer service representative told me to use Zelle. Flash forward to five or six days ago. I check the account. They had charged multiple days without any notifications. So this is a huge loss of money already. I Zelle the money immediately and the account becomes in the positive. I go to lock in within 6 hours of this deposit to see $216 fees have been deducted , this is RIDICULOUS. I called to figure out why and how this could even be possible. They cannot grasp the idea of how the false negative balance keeps triggering more unnecessary charges. I spend HOURS on the phone only to get $36 waived and a a small complaint filed which they have no information on how I can follow up or even if I will be followed up with . I check the account today ANOTHER $108. They so far have charged me an extra $324 due to their glitch in their system and I am sure it will continue to grow at this rate. DO NOT GO HERE , this is fraudulent

We had a lovely experience today at this bank. Quasi helped us with western Union transfers for…read morenearly 2 hours. Most of the team had never heard of what we were asking of, and he was more than willing to look it up and help us. We didn't realise until later that the team stayed open later than they were suppose to so that they could help us get everything done that we needed to. Actual superstars that work here! Thank you so so much Again

It's an ok place if you're down on your luck and need help immitatly. Other than that interest is a…read morebit too on their loans. The staff is kind, but sadly that doesn't help the high rates

Shirlethia was very helpful and precise with the process for obtaining a Title Loan…read more I was able to get approved for a decent amount and she went over all the details. I am appreciative of this because it was there when I needed it. Be mindful not to take more than you need but it is a helpful resource.

Best experience I've ever had. Thank you Regina and Bobby for getting the loan just In the nick off…read moretime! Amazing customer service and thank you for taking such great care of me!

Stacy Sterling is absolutely the most amazing agent! She is always so attentive and responds…read moreimmediately to any request or question. My husband and I have been with them for several years now (my husband even longer) and we have NEVER had any bad experiences. They have always been very concise and clear on explaining anything that we had questions or needed advice. I would recommend them to be your best selection for your insurance needs.

Stacy Sterling, she is a great agent to have. Roy Arnold has been our agent for many many years…read moreand seen us thru a lot of changes. Stacy Sterling was son nice to me and made my experience easy. I thought this was going to be a difficult process to achieve but Stacy was so kind and told me the documents I needed to update my elderly parents files. Thanks again, Kimberly and Timothy Pomeroy

Shelby was so helpful! I had called a different office several times and they just kept saying…read morethey'd call me back and never did. When I called here, Shelby actually walked me through the steps and answered my questions. Thank you!

Agent does not advocate for customer/members...used car sales people are better customer advocates.read more

Great service! Always so helpful and great to have a downtown location too. Oswaldo Mendoza is the…read moreperfect guy for any small or big banking questions here, highly recommended!

Horrible service. I canceled a membership and saw a pending charge so I called Patrick and Brianne…read moreof Tennessee (Yeah they wouldn't give an operator number or anything else to identify them.) For all I know they just made those names up. They refused to stop a pending charge until it cleared which defeats the purpose of fraud protection. Why get notified of a bad pending charge if they won't stop it until it goes through?! I asked them to notate my account and dispute the charge the minute it went through. They refused to do that! They said I'd have to call back!!! Bank of America is worthless!

What an amazing team to work with....I got an auto loan in 2024 and purchased the GAP coverage for…read moreany repairs that may occur during the term of my 36 month loan; I am 18 months into that term and boom....breakdown of parts occurred. Unfortunately, with the repairs that were needing to be performed, they were integral to proper functionality of the vehicle. I went to the brand dealership for that assessments and walked out with over 14K in a repair estimate - that were needing to be performed. (UM....NO!!!) I chose to only get repairs completed for the most critical issue and the price went from $4700 from the brand dealership to $1900 with Beth's, (bank manager) assistance and diligence with the insurance agent. She was even able to negotiation my out of pocket to only be about $225.00; that is 1/2 of what I was originally quoted as needing to pay that the insurance would not cover, I was agreeable to that, but BETH!!! She went the extra mile for me!! I can't say enough good about the team at the Franklin location. These Ladies are First Class! Beth, Heather and Christian!! Call them for your next auto loan!! You're not going to have any regrets with them!!!