I have had my auto and home insurance with him for over 20 years and love this guy and the company!…read moreThanks for all you and State Farm do.

We have received phenomenal care from Jerry and all of the staff in his office. They are not only…read morekind, caring and attentive but they also provide excellent service. They always pick up the phone and respond within 24 hours to emails. We have many insurance policies with him and are so grateful that we have him as our insurance agent. We would highly recommend him to anyone looking for an insurance agency in Reno.

I simply cannot say enough about how wonderful this insurance company is. Laura goes above and…read morebeyond to help costumers and is honest and hard working. I had an issue with an out of state driving record, and she went out her way to make sure we got the clerical issue within the DMV resolved. She made sure I had coverage no mater what. Most insurance companies would have just tried to make money off of the loop holes, but here they don't just see you as a money making opportunity. She helped me get the best quote, helped me fight the DMV issues, and had my back when dealing with National Allstate. I highly recommend this branch of Allstate, it runs like a small local business with the client in mind :)!!!

I was recommended to Brent Forbush for my tax filing and met with him in October for an hour-long…read moreappointment. I provided all of my documents at that time, and we shook hands on a plan to move forward. Unfortunately, that was the last communication I ever received from him. Since then, I've called at least five times to check on the status of my return. I spoke with his receptionist multiple times and with an account/tax manager twice. I also left messages specifically requesting a call back from Brent himself. It is now December, and I still have not heard a single update. The complete lack of follow-through and communication has been incredibly disappointing, and I am now seeking a different CPA. I do not recommend this firm.

I sought out an expert individual tax preparation firm after my previous firm made several…read moreincompetent mistakes. With Brent Forbush's Big 4 CPA background I was comforted in that regard. That is considered the gold standard in accounting. Even with Forbush's significantly above market fee, I was comfortable. However, my work was delegated to an overworked newby, whom I suspect was not even a CPA. When I received an unexpected and unexplained refund check from the IRS, I brought it to his attention. He didn't know what to do, so he did nothing. The result of this inaction was an eventual penalty by the IRS. I finally obtained Brent Forbush's personal intercision with the IRS, but it was to no avail, even though the mistake was really made by the IRS. I did not get what I paid for and I have now taken my business elsewhere. I do not recommend this firm for individual tax preparation.

Very attentive to our needs. No pressure. We are confident QM will be able to help us with our tax…read moreneeds. Very professional service. Put us at ease.

Fast and efficient service. Reasonably priced. Will use services again. Friendly atmosphere.read more

I went here Friday, April 27, 2019, just before noon, to discuss a potential windshield claim with…read moreLiberty Mutual, my auto insurance company. I have used them for just over a year for both my auto insurance and renter's policies. Stacy R. Kennedy, CISR, is my agent, and she has always been so pleasant and professional when I have dealt with her. The office is located on the second floor of 10345 Professional Circle, which is to the left of the Renown building. Parking was easy,although the lanes were a little tight. They have restrooms on each floor. And from the second floor there is a huge glass window in the front with a spectacular view of the parking lot and mountains. I didn't expect my agent to be in or available, but I thought I would stop by since I was in the area, and their Yelp page had no pics, which made me feel sad. As it turned out, Ashleigh Foster, another agent, was there, and was happy to help me! I signed in first, then waited. She offered me water while she went back to check my policy. She came out and told me for a small windshield claim, it might be better to pay myself. Since it was comprehensive, I would not be surcharged by them for it, but if I decided to shop around and change companies in the future, I would have to disclose I filed a claim. But she also said if it was a larger amount, go ahead and file the claim. I also asked if I had to get an estimate first. Like with collision, they send you to Caliber Collision, which works with Liberty Mutual to give an estimate. They go by that amount for the claim, but you are free to choose your own body shop. So I wondered if it worked the same way with auto glass. Ashleigh said no and that I could go wherever. She recommended I go to Reno Sparks Auto Glass in Sparks to handle it, since she said they provide excellent service, are local, cost less, and even have done her own car, a Subaru. I said I called the national number the day before, and they told me Safelite AutoGlass was Liberty Mutual's preferred partner. But Ashleigh said the national corporation recommends them, but the local agents here know better, due to the reasons mentioned above I also asked her some questions about recalibration of my safety equipment, since when you have your windshield replaced, any safety camera or sonar that is built in need to be checked. My car has a camera between the review mirror and windshield, which monitors the lane lines as part of the lane assist feature in the Toyota Safety Sense (TSS) package. She was unaware of that, and at first thought I was talking about a dashcam, but she told me to ask the window company. They have a nice customer waiting room, with three chairs and a bowl of candy by their window. Strangely, they have a secure window between the customer and desk person, like some banks do. I think it is kind of strange for an insurance agency, since they do not handle money, but maybe they just inherited that when they took over the office.

Did not have a good experience with Liberty Mutual. They are not customer oriented. Difficult to…read morecontact and took months for a decision. Would not recommend.

This office is the best insurance office in Reno hands down! Super knowledgeable, very friendly and…read morewonderful staff! They always takes care of me and my family. If you are looking for a great experience with your insurance this is your team!

This office is best-in-class in their service and product delivery. Friendly, caring, efficient,…read moretimely service at every turn. This is my State Farm Office of choice for my home, rental properties and vehicle coverage. Lucas Preciado is super conscientious, efficient, enthusiastic, respectful and has a great sense of urgency in fulfilling my, at times, last minute requests. Way to go team! You're always ON IT! And, I totally appreciate it.

Wish I could give 10 stars - and I don't say that lightly! We have lots of insurance. Homeowner,…read morelandlord, auto, umbrella policies. I found Christina when I was having real problems with my last agent. They were challenging to unravel but she did it. She also pins me down regularly for reviews to ensure we have the coverages that we need (not too much, not too little - if your agent doesn't do these reviews with you that's red flag #1!) Above and beyond. Here are some examples: It's been like 5:00 on a Friday and I forgot I needed something crucial, she's on vacation with her family and she still figures it out! This week my daughter was in an accident. Her insurance was through another company and Christina was the one I called to walk us through what to do (on her cell phone, after 5:00!). I wanted to do some creative investing using life insurance/annuities (non standard stuff). She "got" what I was looking to do and unlike the other places I'd approached (who just said "no - you can't do that" ) she did a lot of research to find the way it could be done and at the costs / returns I was wanting. There are so many more examples but the bottom line is insurance is not exciting to talk about at all or to think about. But you need to and will be so grateful you did on the day you need it!!! You need an ethical, professional, experienced person to guide you. Christina is so that person!

Christina is an excellent agent for Farmers Insurance and represents the top 5% of agents in the…read moreentire company! Contact her office for all your insurance needs.

Great meeting with Ryan discussing ideas moving forward after a big life change. I had a good plan…read morebut was delighted to get more ideas and options along with several introductions. Nothing like peace of mind. What the folks are saying in reviews about Ryan's likeability: they are 100% correct. Pleasure to meet with him. Recommend for anyone at any stage in life for help in figuring out things that are often way too complex.

Ryan handles all of our 401k accounts for the business. The…read moreplatform is very easy to use for changing contributions and even the allocation of the investments. He is always a fast response to an email or phone call away with any questions.