Have used Joyce before and will use again when needed. Had…read moreto replace valves at the water meter, due to small leak. They came next day and gave estimate. They coordinated schedule with water company (to shut off at street) and did the work in less than 2 hours. Now it all works and at a reasonable cost. Today's tech's were Jonathan and Justyn.

Called for an estimate on replacing a heat register for a forced hot water system. Two guys showed…read moreup and said, "Well, we can't work on this because we're plumbers and we won't be able to give you a quote." They took pictures and sent it to the office. They charge me $129 for showing up. 3 days go by with no follow up call with a quote. When I called, there seemed to be confusion around getting me a quote. I was told that the master electrician would call on Monday with my quote. Surprised by that, I asked, "why would an electrician call me when the job had nothing to do with electrical?" I could not get an answer to that. Monday comes and no call. It's now been a few weeks and I've never heard back nor received service for what I paid for. Was my first time calling looking for a new heating and cooling service. Will never call this company again. My mistake was paying the $129 before receiving what I should have received.

My 20-year-old Lennox AC died in the middle of a heat wave on Thursday, 7/2/26. Since it was so old…read moreI reasoned that it would be wiser to just replace it rather than have it fixed. High Ground Service Pros in Milford, NH, aka Sanford Temperature control, did a terrific job in replacing my old Lennox furnace back in March of 2024, so I called them on Friday, 7/3/26 for an estimate appointment. That culminated in their estimator/sales rep Zach arriving, as scheduled, on Monday 7/6/26. Zach proved to be exceptionally knowledgeable & courteous as he evaluated all the variables that would impact the difficulty of installing a new system, and he readily answered all my questions. He provided a very competitive estimate for installing my preferred, high quality Rheem brand system to replace the old Lennox system--an estimate I readily accepted. The installation was scheduled for Friday 7/10/26. That's when the HVAC installation techs Kyle and Jason arrived early to get the job done. They proved to be real pros who completed the job with meticulous precision and attention to detail, leaving me confident that I would not have to take advantage of High Ground Service Pro's remarkable Lifetime Workmanship Guarantee. In summary, I STILL recommend High Ground Service Pros, aka Sanford. If you like, you can watch a 30 minute 33 second, time-lapsed, multi-camera video of the 4 hour installation at this link: https://youtu.be/YAypViCgqqA

I was a customer of Sanford Temperature Control for many years and the service was great. Recently…read morethey "re-branded" as High Ground. Since then the service has been terrible. Almost a month ago I called just before a heat wave to report that my central AC was not working. They sent a tech the next day. After an hour's work he told me that he could not fix the AC because he did not have the necessary equipment. Huh? They sent a tech to fix the AC and didn't send him with the right equipment to fix an AC? Then he said he would "try to come back tomorrow" with the right equipment. Tomorrow came, and he didn't. So I called High Ground and was told that the appointment had been set up for a full week from that day. How did "tomorrow" turn into the end of next week? Anyway, the heat wave came and went and I did not have AC. A few techs finally showed up at the end of the next week with the equipment they said they needed and worked for an hour. Then they told me they would have to order a part and charged me a deposit of $900.00. The AC still didn't work without that part. Another heat wave came and went with no AC. I called again and asked if the ordered part had come in. I was told that the tech who worked on the AC was on vacation and would not be back until the following week. At that time they would review the account and find out what was going on with the part and the service to install it. What the... Why did he have to be present to find out what was going on with the part? Why didn't High Ground know whether or not the part came in and assign another tech while the first one was on vacation? By the time he returns, I will have gone without AC for over 3 weeks since I first reported the problem. Totally unacceptable. Do not do business with this incompetent outfit. They don't know what they're doing.

I have been with Halle Oil for the last several years and find their services superior. The…read morepleasant greeting when you call to the completed service from their techs is always A+.

I would recommend anyone else. On one of their service calls they gave me a list of 10-12 things…read morewrong with my (brand new!) oil tank and suggested they redo it for a few thousand dollars (of course). I had the city inspector look at my oil tank and he found one minor problem which was fixed by another company for under $100 and then passed inspection. The upside was that the woman who answers the phone was very nice when I cancelled oil delivery and service with them.

Peter communicated with me every step off the way. His quote was spot-on, no hassles and no hidden…read morecosts. He is a pleasure to work with and his crew is efficient and friendly. Everyone answered all my random questions with patience and respect. They were in and out within 2 hours, showed up on schedule, and handled everything like the pros they are. 100% satisfied.

I highly recommend Etna Tank Removal if you need a new home heating oil tank. I initially called…read morePeter on his cell phone explaining that I needed a quote for a 40 yr old tank removal from my basement. Peter was at my house within 2 hrs of my call and I had a great estimate the following morning. Peter called me several times to keep me updated days before the install today (4/13/26). Peter, Paul, and Randy showed up right on time today and completed the removal and install of the new tank in just about 3 hrs. Their personalities are great, they were very professional, and meticulously cleaned up after themselves.

Great customer service, awesome communication and honest pricing. Called them for an ac repair on a…read moresuper hot day and they managed to squeeze me in their schedule. thank you big al!

We highly recommend Big Al's Services! The owner, Alby, is responsive, professional, knowledgable…read moreand honest. Quotes are fair and every single employee we have interacted with has been respectful of us and our home. We trust Big Al's for all of our heating and cooling needs and have been very happy customers for years.

Once again, Kimball rides to the rescue! How valuable is it to have plumbers you trust completely,…read morewho are highly experienced, who are very prompt with response time, AND also the nicest people? PRICELESS!

Ethical Home Pro was great to work with. We just had a water softener system installed by Kyle and…read morehe was fantastic. Kyle explained everything without even asking, was great at communicating, professional, and friendly. Everything came out great and is working well. They caught that we had iron in our water system that another company missed, which made sense to us since we could see rusty orange residue in sinks and toilet bowls if they were not cleaned in a sufficient amount of time. They were extremely thorough. We would definitely recommend this company.

This is the best, most reliable company there is.. not only were they on the lower end price wise,…read morethe quality of what they use is top notch and they're customer service is outstanding! Any questions I had they answered before, during, and EVEN after! One of the owners Mike is seriously awesome. Ask any question and he is on top of walking you through how to help. I felt so comfortable with this company and I'm so happy I picked them to put in my central air.

I called this past Sunday requesting a call back the next day, as I had heat but thought the…read morethermostat probably needed to be replaced. I got a call back immediately and an appointment for Monday morning. The technician, John was very thorough and explained the problem to me (not the thermostat) and did regular maintenance. He was very professional, courteous, and knowledgeable. The service charge was very reasonable. I would definitely recommend them and will use them again if/when needed.

We had a terrible experience with Brookside. We knew our HVAC had a leak, it had unfortunately been…read moreleaking year after year. We tried to use our AC right before an upcoming heat advisory and it wasn't working. Called Brookside, they sent a tech to diagnose the issues, that's all fine. The estimates they provided turned out to be grossly inflated (it feels like they came to a nice looking neighborhood and tried to take advantage of us) and then, when we told them we needed to have working AC within a few days time (for my son's birthday party) they made it seem like they were accommodating us by sending someone on a Friday, but that wasn't the case. They sent someone who wouldn't be able to make the fix (doesn't even carry materials on his truck) - they were trying to keep us on the line so that they could eventually get us on their schedule to charge an engorged rate. We ended up calling a local company run by two guys who are phenomenal, they came after hours (and didn't even charge us OT rates, just as a courtesy) and fixed our AC in three hours, charging FIVE TIMES less than what Brookside quoted.