Prompt and efficient and they do a very good job. Haven't had any reason to regret using them.read more

This is an honest, recent review of a local HVAC/Plumbing company . We want to support local…read morebusinesses if possible. That being said, our 1st experience with this local business didn't go very well. We initially contacted them to have a small valve replaced at our boiler as it was dripping. I asked for an estimate of the price upfront, and was informed without seeing it, they were unable to provide that. I also sent a picture of the valve that was leaking and still no estimate. When they arrived, they were cordial and professional. After taking a quick look at the valve, they also decided to replace the check valve adjacent to the dripping valve, even though it seemed to be functioning perfectly. They proceeded to complete the work and were essentially leaving the driveway in approx. 30 minutes. During our conversation with them, we asked them to stop at the front door before they left. They basically said "we will write up a slip and it will be mailed to you" We assumed that at the very least we would get a paper receipt of what was done before they left. Well, they left without giving us a price, a work order, a receipt, anything. I had to call the office and asked what the total bill would be. Later that day they got back to me and quite honestly, I almost fell off the chair. $540.00 for less than 30 minutes and a simple shutoff valve installation. I was informed that $212.00 was their minimum just to come out to a home. We were never told any of this up front even though I asked. They indicated that the valves (one of which was not required, but "suggested") cost them over $200.00. This may be true, but we were able to easily find the replacement valves in both HD and Amazon for $65.00, for BOTH valves. Since we had originally sent them pictures of the valve to be replaced, they knew beforehand what they planned to use as a new valve, but never informed us that it was far more expensive than what a typically valve would be. The valves seem to be overkill for such a simple replacement, but we as the customer had no opportunity to not have them install it should we have decided that. The installation seems professional, but the price was sky high for such a simple job. Being a local resident, we were assuming in good faith to build relationships with local businesses, but that is obviously not the case. Its clear to us they are driven solely by money, not customer relationships. Also, there is no indication from anyone what the warranty is on the work performed, its all just a total mystery working with this company. Since then, we reached out to (2) separate contractors who indicated there is nothing at all unusual or difficult about this routine job and they confirmed (what we had researched before we ever contacted Sarette), which is that the absolute most this should have cost was $250-$300. Sarette installed the valves they chose, but gave the customer no option, no opportunity / choice to refuse this installation if we wanted to. The installers were fine, but whomever is responsible for the final cost should understand that you may have gotten the bill paid this go-around, you have lost what would have been a loyal and repeat customer going forward. An expensive lesson for sure, but a valuable lesson all the same, that not all businesses see value in their customers, just the bottom line. We understand its a business, but frankly we felt taken advantage of by this company and would not use, nor recommend their services again. A very frustrating & disappointing experience.

This company is great to work with. Every single person I dealt with was polite, friendly,…read moreknowledgeable. The price was reasonable. I will absolutely use again and recommend to anyone in need of their services.

Fantastic! Everything was fantastic! Polite, courteous, prompt arrival, efficient, great price,…read moreclean, orderly, organized, knowledgeable, helpful, etc., and most of all, the work done was far beyond my expectation. I wish all contractors were as excellent as Baldini.

This company and its employees in my opinion is GOLD STAR, every step of the way from the initial…read morecall to the finish of the project. Every plumber that entered my house was polite and had a very good work ethic. From this day forward they will be my go to plumbing company....AAAA for David, Anthony, Jose & Andrew.....fantastic

I found APH when my previous HVAC contractor was acquired in 2019, and the new company did not…read morereally do it for me. Brian and his team have taken care of a number of issues and installations for me since then. Their service has always been reliable, prompt and reasonably priced. I have worked with Brian (owner), Rob and Don who have all proven to be really good people. I have had great experiences with them over the last 5+ years, and will not use anyone else regardless of the price or timing. I would recommend them without hesitation.

Very knowledgeable and helpful service technician did very thorough annual water heater…read moremaintenance. I will use them again and recommend this company.

I am a homeowner and I was very happy with Dan Dunn Plumbing. They roughed out a new bathroom in my…read morehouse and did the finish plumbing. They were very busy and their original start time estimate was out in the future quite a bit but they were able to squeeze us in much earlier. They offered very helpful suggestions on improving our plans. I had them do additional work while they were onsite. They were very flexible.

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

Callahan has serviced our heating and A/C for over ten years, keeping older systems running well…read more at reasonable cost. Office is responsive, technicians are prompt, cost seems reasonable. It feels good to know I can trust to have problems solved expeditiously.

I had my annual boiler checkup done today, and the young man that serviced it was very thorough and…read moreknowledgeable. He was also very polite, and answered all my questions. Callahan installed my A/C back in 2000, and it's still going strong 24 years later. I'll definitely call them early next year to service it, hopefully for another year.

These guys installed a Septic System did an absolutely fantastic job I couldn't be happier I would…read morerecommend them to anybody needing a septic system. They do it all start to finish and they take care of everything the state the town the design I had no headaches like I thought I would. Thank you, Abee Septic.

I have been doing business with A-Bee Septic for the past 27 years. Six years into our new home…read moreour septic failed. Jerry and his team came to our rescue and has been maintaining our system ever since. They are very skilled, fair priced and above all honest on their work and assessment. Recently I needed their aid on information of my system and they were more than willing to jump in and help me with all the needed information to ensure our system is functioning properly. It is a family run business and family that is tied closely to the community with their volunteering. Their business is a part of the community we live it and people who can be trusted. Thank you, Jerry, Judy, Michelle, Jason and team!

Very professional and competent on all counts. Just a pleasure. One of my best experiences yet on…read morethis fixer-upper. Installed propane line and connect for propane cooktop. Very tidy work. They handled permit and inspection too.

I called Bilo for a small issue with water hammering/shaking water pipes after a new washing…read moremachine installation (installed by Home Depot). Bilo responded promptly, but sent two plumbers (one plumber said that the other was 'observing'). The Plumber installed two screw-on dampeners to the water supply for our washing machine. These were listed as $60.00 for the pair on billing statement. They were on the job for approximately 30 minutes. I was charged for two plumbers plus the parts. Bilo never mentioned that they 'always charge' for two plumbers. I will never hire Bilo Plumbing again. $277.00 for the repair/installation.