This was my first time at Krater & Associates and I was referred by a family member (you get a $25…read moreoff perk for getting referred). I was taken care of by Kevin Corbett as he's done taxes for some of my family members in the past. Appointments are pretty straightforward at K&A. Kevin's questions while doing my taxes showed me how methodical he was and it was interesting to understand the reasons he asked (he explained to me some of the terms, laws, etc.). We managed to get through my complicated taxes and I was ready to be on my way. My experience for the first time was great at K&A, especially for such a dull tax activity. There were two things that I'd point out could be improved for my experience to be much better. 1. Up front transparency for cost of tax filing 2. Speed up of time doing taxes (I was there for 2 hours) All in all, my experience was positive and I thank K&A.

I have been filing my taxes with Jacqueline for 6 years now and she never disappoints! She is very…read moreprofessional and extremely knowledgeable in anything tax-related, always answers all of our questions thoroughly. Would definitely recommend her to handle anyone's taxes!

Mr. Fernandez prepared my 2020 taxes for my wife and I. In the past I had been using TurboTax, but…read moremy wife thought I should try a tax preparer this year. Mr. Fernandez was recommended to me from a family member who has been using his tax services for several years. I was pleasantly surprised that Mr. Fernandez found that I had omitted several deductions that added to a bigger refund. He also explained my tax return in detail, but in terms that I could understand. I now realize the benefit of using a tax preparer and will continue to use his services.

I am delighted to share a well-deserved 5-star review for our exceptional tax accountant. Their…read moreservice was nothing short of outstanding, and I wholeheartedly recommend them to anyone in need of expert tax assistance.

We highly recommend Noak & Company & Andrea Dillon, CPA who prepared our tax returns…read more Our attorney highly recommended her to us, when we asked him for a 1st class CPA. Andrea was friendly, very thorough, & needless to say we were pleasantly surprised, that we were receiving a refund from the IRS for the first time in many years.

Lloyd Barrier, prepared my taxes, he was very professional and got them filed in a very fast…read moremanner. I was very happy with the service.

Very happy with convenient location, knowledgeable & personable tax prepayer. Completed long &…read moreshort forms to make sure I received maximum return. Would use again.

This gentleman was a great find. Excellent at what he does…read moreand will continue to use him.

I found Mark on the Internet and was very pleased with his service. He knows his "stuff" and…read moredelivered in a timely manner.

This office is not very responsive in returning phone calls, even when the agent returns from a sap…read moreout of the office. I would have expected more from HR Block. I will not be using their tax service again. Tax time is stressful enough with your tax people compounding your frustration level I will not be using HR Block again. Stinks!

If no stars were an option that's what this office would get. Not only did Mark make a huge…read moremistake on my taxes, but the 'manager', Jennifer was inexcusably unprofessional in handling the situation . These two work between the DelPrado and Santa Barbara offices and the experience has insured I will never again use H&R Block after having been a customer for years. It took FIVE DAYS to have a phone call returned! I don't think I could be any more disappointed.

Bryan and his wife are excellent! I am getting on in years, 80 years old to be precise and am…read morebecoming rather forgetful. But they are both so kind and patient with me and my spotty memory. They not only handle all our personal affairs but also our Corporations and our sons taxes. I highly recommend their services for all your tax needs. Plus their entire staff is just as helpful and take the time to answer my questions. If the staff can't answer my questions and Bryan is busy, they will take down my concerns and either call me back with answers or either Bryan or his sweet wife will call me back with the answers I need. Nothing but kudos from me to these delightful tax experts!

If I can give a zero to this place, I absolutely would!!! Not only are they extremely…read moreunprofessional from the owner Bryan Struckmann, his wife Angie -the nice receptionist is gone and they replaced her with somebody who is as nasty as them to be honest. They will charge you full price and outsource your tax work. So they're paying somebody else pennies and charging you hundreds. Why are we FAILING as a country?! People like this business with poor morals, lazy attitudes, extreme procrastination and utter entitlement. They did not do my taxes on time, tried to blame it on the girl they fired (Who did inform me the correct information& couldn't defend herself[but I knew] this indicates extreme dishonesty in ALL aspects) LIARS & an email that I never received. Angie came out and was extremely rude, mumbled and went back to let the rude secretary deal with me when I was understandably upset. Bryan told me flat out on the phone he would work against my interests in a smarmy tone and the secretary nastily tossed my paperwork at me when I demanded it returned and let a real professional do my paperwork. DO NOT GO- MR ROPP PASSED AWAY. When I told him that he's costing me extra money WHEN THEY HAD MY PAPERWORK A MONTH ..."How am I doing that? [Bryan] He doesn't understand when your taxes are delayed you owe penalties?! When I told him that is when he got slick with his words and said he would work against my best interests. They are DREADFUL. FIBD ELSEWHERE

This firm has no business preparing business tax returns. They are not CPAs, and it shows. They…read morefailed to file my 2024 return after taking my payment, and the return they did prepare was riddled with mistakes--basic deductions like fuel and merchant fees were completely ignored. When confronted, they refused to take responsibility or issue a refund. Their incompetence cost me thousands of dollars, countless hours, and an enormous amount of stress. If you want your taxes done correctly, do not risk your business with this firm. Using a real CPA is a completely different experience.

From the owner: With over 25 years of experience, I started my own business to expand my assistance to our…read morecommunity. We are committed in providing excellent service. Our 3 tax preparers have the knowledge to assist in filing your tax return correctly with the best outcome possible.

My wife and I have a small ecommerce business. Right now we are seasonal and we haven't decided…read moreyet how to branch out into something a little more constant. Joe worked up a couple of plans for us that would change with the fluctuating needs of our business. He is great and the whole company is more focussed on getting to know our business in order to serve us in the best way possible, rather than just making a buck. I feel good about our decision to go with them and I'll review again in a few months when I have a chance to wrok with them a little more.