I went in the day before the deadline this year. There were two little old ladies working in the…read moreotherwise large office space. Both were very kind, patient, and knowledgeable to and for the people ahead of me. After watching the two previous people get told they owed huge sums, I was pretty damned anxious. Jean Graham was the lady who helped me and put my fears to rest, she answered all of my questions, and was very engaging.

If Jackson Hewitt has employees that match the standards of Dalia, my tax preparer, then your…read morecompany will always thrive. I am so impressed with her abilities, thoroughness, and politeness that I would be very disappointed if she didn't receive these accolades for her hard earned work. Tax season with Dalia is now a pleasure for me.

A super professional with tremendous experience and knowledge. I'm truly grateful to Carl for all…read morehis help over the years with tax accounting. For the superior quality of service provided, this company's fees are extremely reasonable.

Taking care of your customers after the transaction is important. HR Block has taken many peoples…read morestimulus $ and now wont answer a phone call. Stay away from these guys

Several reasons for the one star. 1) Somehow added/invented…read more$7000 income on tax return, raising tax obligation by around $1500 to a sole proprietor. 2) When notified of their mistake and given back the paperwork, they said they'd get right on it. They did not call when they said they would, twice. Had to go in ON tax day, because waiting longer wasn't an option, and only then was the issue resolved. 2) Manager said filing the correction at no charge was a special favor they were doing, as it is normally $100. This is obviously absurd. 3) Manager was still trying to charge full-price ($500) for the sub-par preparation service we received. Will be contacting corporate for a partial refund. Too bad they'd already been paid. 4) Leslie, the manager, was so condescending, imposing, and aggressive that it was like a Hollywood parody of the b*tchy female boss stereotype. We, mid 20's sole proprietors (and worse-musicians), were obviously inept idiots who were wasting her valuable H&R block time. Leslie went so far as to point two fingers at my poor fiancé's face and back toward her eyes in a "look at me" gesture when he glanced aside at me, already shocked at her rudeness. She verbally added "no, don't look at her, look at me". All I could think was,"did she really just tell a stranger where to look? Who does that?" A highly aggressive person. But! There's one redeeming star for the friendly receptionist and the very sweet preparer who made the mistake in the first place. She was well-intentioned and kind. I think the case was just a little too much for her to handle.

6 hours no contact by phone or email Granted I did not leave…read morewhat kind of business I wanted to discuss but so much for 100% return contact in 50 minutes.

Andrew has been taking care of our taxes for the last few years and we love working with him. Super…read moreeasy to work with and does a good job making sure things are accurate and raising up areas that can be improved. Most importantly he is a great person and very responsive. Highly recommend.

I've been with Merki and Associates for years for my personal and business accounting and love…read moretheir quick, personalized service, knowledgeability about all the ins and outs, and friendliness. They are a family-run business who are big supporters of numerous nonprofits and involved in other aspects of community service such as the Rotary club.

Met with the owner for the first time was thinking about moving my business account and personal…read moretaxes from my bank as a referral to the owner Mark Merki but after meeting him for 5 minutes i found him too be so arrogant and hostile that I knew immediately it was his way or the highway mentality. I have been i business for over 30 years and would never speak to a new customer referral the way this person chose to speak. He told me he was only interested in making money and that if i wasn't going to listen to his orders that we couldn't do business. I laughed and was shocked this guy the owner of the company had such arrogance to think that the customer is paying his bills and also has say in the matters, but you meet all kinds of poor business people these days and they are diffidently not a CPA firm I would ever do business with nor recommend to anyone unless your the type that puts on blinders and does what they tell you too. I would give this guy a F for flunking if I could. Maybe he just doesn't understand that there is a CPA firm on every corner these days and for sure people that understand that the customer butters the bread and would be happy to have new clients. These people don't understand what it takes to get knew business these days I guess.

Simone Royster @ John Baines CPA in Denton is the best! We made the mistake of using someone closer…read moreto home for our taxes last year. We won't make that mistake again... going back to Simone to fix what was done incorrectly as well as do this year's taxes. The whole staff @ John Baines CPA is welcoming and happy to see you. Great firm with great people!

The price is due the taxes are way too high they cost more than any other CPA I've talk to youread more

Visit was awesome great service. Couldn't be a better place to get insurance I would recommend…read moreanybody coming here to get insurance.

I have been with for a while up until some life changes bit as of today I was able to get re…read moreinsured with the best customer service!!! Thank you freeway!!!

Fast, inexpensive, very friendly, and helpful. Great service overall! This is my go to place every…read moreyear I get my taxes done.