If I had lived closer, I would have genuinely been able to go to this office at a walking distance. I came here from San Fran, and when I saw the sign waver on the street waving, I couldn't believe how awesome it was to see a happy go lucky kind of person standing there in the corner in order to bring clients in. Let me tell ya guys... It Works! Haha! The office itself is organized and well kept. To tell ya the truth, it was in a heartbeat, I filed my income tax especially of how knowledgeable, fast, accurate, and friendly they were. Me and my friends Carol, Shantel, and Shavonne had a great time. We all came together last week and then went to Starbucks. I'd say that we are all defiantly coming back!!! Tax season will be such an ease and painless task coming here every year from now on! Congrats Liberty! You have truly outdone yourself again and we LOVE IT! We will be definitely referring others soon!!!! You made us a happy camper :-) Things that I suggest to bring when filing your taxes. Yourself. Papers. And a clean and healthy attitude. I find my self so much happier when I go to different places and I know that having a positive mind is what 90% of life is all about. Fun fact about me: I like to go biking with my friends. We like to travel and go swimming in the summer time. My past life in relation to taxes has been pretty clean. I was familiar with Liberty Tax but it's the first time I've filed it in Elk Grove. I thought it was pretty cool and fun to file my taxes this time around because I brought some of my friends and it was nice since the time flew by fast. It was an overall enjoyable experience. In terms of pricing. I thought it was a fair price. I couldn't complain since I know that they are qualified tax professionals. They get the job done in a painless manner and it is very clear to me that they are professional about their tax expertise. They try to give you the maximum deductions and know a lot about income tax. (my bro used to do mine, but my refund wasn't as big as it was when I came to a professional tax place like this.) I think that the best part of this business is that they really do take the incentive to take care of you. I never heard of "Send a Friend" referrals until I came here. It's a pretty neat incentive for those of you who want to make extra money on the side. I sent my dad here and he's retired but he makes some income on the side because of his auto mechanic business. Steve (my dad) has been a long hard working man. It's time he get a refund haha! But seriously guys, this place really did come as a blessing in disguise for me because if it weren't for Liberty, I don't think I would be honestly truly getting the maximum deductions and the most optimal refund possible. I feel lucky and blessed that I found a place that I can go to long term and know that where I'm going is a place of integrity, professionalism, and accuracy. Thank you Liberty Tax. You truly are worth a million bucks and I'm so fortunate to have found you. You will see me back again next year, and my dad Steve ! read more

Chandra Singh at this location was an absolute LIFESAVER for me recently. I was in a real bind. I had not filed my taxes since 2015 and the FTB was sending me letters. I had been confused about my filing status (Going through a divorce I wasn't sure I had been filing properly the couple years prior, am I married filing separate? Am I single? Can I claim Head of Household?) My father had passed away and I was so overwhelmed, scared and desperate for assistance. I sent in an appointment request via the website and received a text response within hours. Chandra sat with me on a Saturday, listened to all of my complications and questions, waited for me to go to Starbucks at one point so I could use their wifi to call my bank, gave me all of the information I needed and prepared my California AND Federal taxes for me that day. The level of customer service I was provided was BEYOND! I am eternally grateful to Liberty Tax Service, especially this location and Chandra for helping this single mom save on fees and penalties from late filing. Please use this location when you are planning to file. read more

My husband and I originally used a different tax preparation service for 2013 and decided to use them again in 2014, however, we were not satisfied with the results. We decided to get a second opinion and went to Liberty Tax. We are so glad we did, it turns out the "other" company had been giving us false information on how to complete our taxes. Going to Liberty Tax made a huge difference, not only in our tax return, but in our understanding of the process. We are very grateful to Liberty Tax and their wonderful staff. All of them worked together to help us and we look forward to working with them again next year! read more

I have been coming to this location for the past 4 years and I always leave there feeling satisfied. They have a friendly and knowledgeable staff who have the incentive to take well care of you. I highly recommend others to come this location because of how excellent their service is. Liberty is Great! (p.s. it's right next to Starbucks so you can get yourself a treat once your done with your taxes :) Also, I had my taxes done with Rosey and she's a great tax preparer. Always helpful and kind. read more

I had recommended my parents and bro, to get their taxes done here cus I've been here for 4 years now, and all the times I've been coming, I always get a refund. I applied for the advanced loan one time and it was pretty cool. Thanks to Liberty I got my referral money for sending my family here! Don't know about other places, but make sure to come to THIS OFFICE cus you won't be disappointed. :-) I will be definitely sending more people here! Yay!!!! read more

Before making your appointment to have your taxes done this year please consider checking out the Better Business Bureau. I wish I had read this BEFORE I ever even called Liberty Tax. www.bbb.org. Type in Liberty Tax Service in Elk Grove. Lesson Learned! Be careful who you do business with and who handles your money. I don't want what we are going through to happen to anyone else. Thank god we are in much better hands now. read more

I love this tax place!! I highly recommend others to come here. They make me feel comfortable. My son is a waver here too. It's nice because he gets to work in a friendly atmosphere where the workers are generous and polite. I once again recommend others to come here because their tax service shows what honest, reliable, and fast service looks like. You won't be disappointed because I sure wasn't. Hallelujah! read more

I came to do my income tax here and the service was great! As soon as I walked inside, I was greeted kindly. The tax preparers were very friendly. Rosey did my tax return and she was very knowledgeable and answered all my questions. I had a great experience and I recommend everyone to get their tax prepared at Liberty Tax in Elk Grove! read more

This place is great! I went to an independent tax person last year, who ended up incorrectly filing my information and, not only that, lost my records! When I came to Liberty, they helped me amend my taxes and explained every little detail to me. They were very helpful and knowledgeable. I will definitely be returning next year! read more

Very great customer service and takes their time to get the taxes done right. I been going there since 2010 since I had my 1st job and then I opened a business and thought it will crazy but it was the easy way to get the taxes done the right way then the wrong way. read more

I had my tax's done by Liberty Tax Service and had my tax's done by Chan. He was very professional, I highly recommend him and Liberty Tax Service. Everyone their is so nice and personable. I look forward going to them next year.. read more

Came with my husband and then later brought my mom here. Felt great, they did great, and now I'm gonna rate it 5 stars. Highly recommend and will come back next year. :) read more

Such great service! Couldn't believe they are available even after tax season. Called their phone number: (916)681-1040 and got an appointment right away! phew! read more

This place is so close to Starbucks. I love it! I got my taxes done here. Couldn't have been happier! Great work Liberty Tax!