Liz was super nice they cared a lot they helped with are…read morelice :) we will go here next time if we have to everyone was so nice.

Easy, kind experience for the whole family. Came in with 6 people and were able to get through the…read morewhole process quickly even with little ones.

Amazing efficient service. Alana was able to get my family in for inspection and treatment the same…read moreday I contacted her. She was so knowledgeable.

I am SO GLAD I found this service! Alana not only cleared my daughter and I of any lice and eggs,…read moreshe gave me peace of mind and taught me all I needed to know to keep them at bay, how it spreads, grows and the lifecycle, which was extremely helpful so I know what to look for. She is an absolute "lice nerd"! Her space is super clean and stocked with games, toys, snacks and even WIFI. She is quick to respond on text, even when I had questions a day after the treatment. I would HIGHLY recommend seeing Alana, even if there is a slight chance you may have caught the bug. She is super accommodating, and way more affordable than other places. Thank you Alana!!!

Kathy was a godsend. She came today to take care of my daughter's hair, and found out that all of…read moreus had it! The weather ended up terrible this afternoon (snowing like crazy). Kathy easily could have told me that she couldn't come today due to weather, but she did. She spent 4 1/2 hours working on all of us, including my daughter who has the curliest, thick hair imaginable. She went section by section, three different times, and really took care of everything. She explained what I needed to do to follow up, and will be returning next week to check us. I couldn't feel more relieved and happy with the service I received. Thank you Kathy, and if we ever have lice again, you will be my first call!

Kathy was amazing. She walked me through what I needed to do and was always very responsive. She…read morewas able to help us out quickly and resolve our problem. I'd recommend her to any of my friends.

The people who helped me and my son were very nice and thorough. In some ways it was like a spa!read more

Got my kids checked after a report at school - easy to schedule, speedy and efficient ! And very…read morekid friendly. Thank you!!

After months of mix treatment, 100s loads of laundry, bags and bags of quarantine stuffies we are…read morefinally free of all this craziness Didn't know most lice is resistant to meds, even prescription. Stupid online nonsense says smothered them. Olive oil, Vaseline--- all bs. They need to be removed Linda has a great location, very quick and efficient, best prices and even better since she can do the whole family faster than other places. Free parking in lot ( she will validate) and great hours. WiFi and comfy chairs while you wait. Wish we knew about this earlier.

Linda is incredible. She absolutely saved our family. Her communication was so reassuring and she…read morewas able to fit us in within 24 hours of my call. She was thorough and we walked out of her office 100% lice free. I would give her a million stars if Yelp would allow it. If your family suspects lice, GO SEE LINDA!!!

They answered the phone when I called, scheduled same day and were professional and educational. I…read morereally appreciate this business saving us from our drama in a time crunch. Thank you!

This was a great experience (except for having lice in the family), with Melanie who was calm,…read morecollected and full of good information for us on how to manage our situation. This was good for my family who was neither calm nor collected, as we got ready to host family for the holidays. But a few hours later we went home with only laundry to worry about. Thanks!

My apt was canceled 15 min after the start time for weather. Why wasn't I called earlier??? They…read moretold me to put olive oil in hair every other day. It was a horrible mess and made the skin unable to heal under the oil. They were nice enough to offer a $20 discount for the inconvenience. The office ladies who pick up the phones are so nice. Who knows about the agents locally.

The owner of the company also refuses to pay their employees and acuses them if lying. She pays us…read more35.00 an hour and on top of that, She is rude an unkind to her employees. I much rather support local businesses not out-of-state chains.

Lice charmers did a fantastic job of removing my 6-year-old's sudden onset of itchiness and redness…read morecaused by a lice. I've recommended them out to several friends!

Hearing that live is going around your daughters friend group will instantly make your head itch…read moreand panic rise. We quickly made an appt for the next day at Lice Charmers. The two women that helped us were very thorough and calmed our anxiety. Our appt started right on time and lasted just over 30 minutes. The room was clean and staff were friendly and efficient. Highly recommend.

Hi have been a client/patient at Kaiser for over 20 years. I used to love Kaiser, but boy have…read morethey gone downhill. I'm not looking forward to shopping for health insurance this coming fall. But looks like it's time to move to a better medical situation... The issues begin with just trying to make an appointment. Recently, I was referred to a gastroenterologist. I go to the "schedule an appointment" page and there are zero appointments available. I tried the rest of March and the entirety of April AND May. there was not a single appointment available. I write to my doctor's office and say, "hey look, I am not able to schedule an appointment through the website. Can you tell me where to call, or have them call me?" NO REPLY. So now here I sit, super-duper looking forward to my upcoming sashay through Kaiser's perpetually-broken automated answering service. Yes, the one where the system cannot understand my birthday whether i use my voice or keypad to enter it. **UPDATED TO ADD: i called Kaiser after writing this to make an appointment by phone. THERE WERE NO APPOINTMENTS AVAILABLE. So at this time, I am unable to get the care recommended by my doctor. I'm also not happy with how my coverage changed once I retired. Suddenly, everything costs more. why??? i've been paying into this system for so long I should be a stockholder. Now that i've retired, the prices have skyrocketed. Thanks for that. Then I get a bill for over $1700. I was unable to set up a payment plan, so a Kaiser person went into the system and set the payments up for me. The following month, the payment schedule was still not working and I ended up paying the whole chunk at once. Excuse me, but that is a LOT of money for anybody to come up with. I also realized a while ago that my primary care physician is more of a conduit to other doctors, or to lab tests rather than somebody who actually knows what is happening in my body. Also, when I go in, or make an appointment...well, the appointments are SHORT (20 minutes) so I have to be very clear about which single issue i want to tackle at that time. Then make another appointment if there is an additional issue that needs to be addressed. Maybe this works for most people, but I believe my issues are related, so this kind of piecemeal approach to health care really doesn't work.

I have enjoyed most of Kaiser. They clearly have some information issues. I was late today. By the…read moretime i got it figured out and checked in, I was 18 minutes late. I checked in and was told where to go and wait. 82 minutes later. I find out that I had actually missed my appointment and the nurses were never going to call my name. My question is: Why was none of this information given out? I didn't know that being late would cancel my appointment. How many people hang out in the waiting room for hours? Isn't anyone paying attention to who's in the waiting area? Sad. We wasted hours sitting here. They are getting me back into rotation but I have to wait. More. Communication People. You work here and know the program. I am new to health care. ..................................... I just talked with nurse. When your late to an appointment. They will close your file after 15 - 20 minutes. To prevent this from happening. The Patient Coordinator is supposed to let the nurse know the patient has checked in late. That is to prevent what happened to me. If the the front does not let the nurse know the patient is late and they really have no way of knowing otherwise. The nurse will clear your file from the computer screen after about 30 minutes. Then your truly waisting your time because no one is looking for you. So If your late. And it's been about 45 minutes. Go check with the nurses and see if they even know your there. May save you time