Chris was very detailed and through. He took his time to explain everything. Clean office and…read moreservice. Highly recommend this place

Chris answered our late night panic call about our 'lice emergency' and quickly defused the…read moresituation He made various suggestions, worked with our budget, all while calming us down from the panic and dread that was consuming us. He followed up promptly after our phone call with more thoughts and suggestions, along with an ETA of arrival and driving directions. Upon pulling into the business park, we saw Chris standing outside of the clinic dressed in scrubs and ready to go, kindly waiving us down and showing us where to park. Our first impressions of the location itself were incredible. The clinic felt more like a salon, was clean, bright, and calming. Chris began moving quickly and first worked into my hair, to be sure of my status. Chris quickly sectioned off my hair, worked through my tangoes swiftly and gently, and showed me the results. He worked through the dehydration treatment quickly, and even managed to direct my four year old to the play area and turned on the tv-- so swiftly, that I hardly noticed he moved. He knew just what to do to keep my toddler preoccupied while we treated me first. He gave plenty of take home suggestions, offered preventative tips and tools, and offered the million questions I had. In fact, he even offered a lint roller for me to ensure my cloth car seats were good to go! He then treated my four year old by first sectioning hair and combing. Followed up with a dehydration treatment just like mine. He maintained a positive and intriguing conversation with us the entire time, which made the clock pass by quickly. He was well prepared to ensure we didn't get treatment oil on our clothes or car, and even quipped a joke or two about the post treatment caps. Finally (and most importantly) he is the first person that provided a service of sorts (IE: Doctor, hair dresser, dentist, etc.) to my four year old without losing a drop of patience because she made the experiencing more challenging than it ever should be, through wiggling/moving/crying/wanting hugs/wanting to watch tv/etc. We went home with peace and comfort, and quickly made it to bed knowing that there was hardly any work to be done on the home front to ensure we were set up for success in respect to ensuring we will remain lice free. The cost was steep, but certainly worth every single penny. I'm a firm believer that my mindset/mood/health and happiness are most important, and I surely would do anything to maintain all of the above. Thanks again, Chris! It's like the lice never even happened...

Lice Clinics of America - Alexandria provided excellent care for my daughter and me. After an…read moreat-home treatment and daily combing for three days I finally decided to make the call. I asked for a same-day appointment and they were able to accept us within an hour. I was worried that my daughter would complain about the heat but she did not, the treatment was thorough, gentle, and very professionally managed. I decided to purchase the oil and shampoo for use at home out of an abundance of caution. I feel that we now have the guidance and tools needed to stay in the clear. Thank you for your help and relieving us of this stressor! I highly recommend Lice Clinics of America - Alexandria.

Sonny saved our Christmas! We called right before they were scheduled to close on Christmas Eve and…read morehe got us in, checked the whole family, treated our son, and we all left with a preventative oil treatment. Kids somehow even had a good time? Thorough, thoughtful, and wonderful "bedside" manner. We are so grateful.

Amy was amazing to work with. My wife was concerned that the family had lice and after some…read moresearching, I found Amy. She was very responsive and was able to come same day. Amy was very friendly and professional. She gave us some lice education for the future. If we ever (we hope we don't but with our kids in school, always a high chance) we will contact her in the future.

Amazing job removing my lice! It worked amazingly well and the brush felt so good to!! She was SO…read morenice ! So sweet even did a game with me.

There's a lot of science behind LCA's patented FDA-cleared medical device. The AirAlle' utilizes…read morecontrolled heated air to completely dehydrate all the eggs and bugs, and eradicate head lice in one easy treatment --truly a one-and-done solution, backed by a 30 day guarantee! Nothing else like it!

If you have tight coily hair, I do not recommend going unless youve straightened your hair. I cut…read moreand combed my hair before going. Because of my tight curls and dryness of my hair, they only did the double heat treatment. I installed braids. While my kids have seemingly been in the clear, I worry that since the nits didnt get combed out, I have an issue again. For Black ppl seeking trtmt, I suggest making sure your hair is properly moisturized (not freshly shampoo'd and conditioned free of product) and straightened so the nit comb can be used. I thought the white specs was my hair follicle but after taking a braid out, i saw it along my hair strands. I wont know if its nits until i take them out

Went in for a head check. Easy to book the appointment, and the clinic was clean and welcoming for…read morekids. Tracey did a thorough job and even gave us some great trips for managing thick, curly hair!

From the moment we called this clinic, I felt a great sense of relief. We walked in to the location…read moreand were greeted kindly, had a same day appointment for our entire family to be checked, and were given helpful information about how to deal with a lice outbreak (and how to prevent further impact). The women who worked with my children were gentle, reassuring, and professional. The helpful handout they provided with information was exactly what we needed to learn to be aware of how this issue comes up. Instead of feeling ashamed and embarrassed, I left the clinic feeling empowered. That is incredible service if you ask me! Thank you so much for your help yesterday!! We will recommend your services to everyone!

A lice scare at school led me to this location. They were quick, efficient, kind and best of all…read morehonest (despite being sent home for lice, my daughter didn't actually have lice) They could easily have charged for a treatment she didn't need, but they screened us and sent us on our way. I hope I never go back, but it's great to know it's there if we need it.

We had a Xmas day emergency and Karen responded very quickly to provide some initial guidance and…read morehelp coordinate a time the next morning. Her partner Amy was local to the Northern Virginia area and showed up the next morning as promised and did an excellent job: 1) Amy was very calm, insightful, and guided us nicely (as did Karen remotely) 2) Amy took good care of our family (7 people) and trained us on how to be ready for later stages and if it were to ever occur again. She also showed us with side by side training to save us money since we had a few people and since we need to do it on our own a few days later and provided us with a helpful step by step guide and pictures. I would say that price wise they are a little higher than others BUT totally worth it. These situations are never easy and to have highly responsive (phone, text, email) team, super kind and friendly people, and calming personas makes a huge difference with both kids and adults of all ages! Highly recommended!

Who doesn't panic when they find head lice on their kids??!! Karen answered the phone at 4:30am…read morepacific coast time, when I called from Alexandria, VA. She eased my mind, walked me through initial cleaning instructions, and booked Amy in Virginia to come out to comb our hair out the next day. Amy was a godsend. She Explained how to clean everything and everyone, and even coached me through how to comb my husband and kids (to save us money on her hourly rate!). They left printed instructions so I wouldn't forget it all. Definitely definitely recommend.

I didn't know lice salons were a thing and was bracing myself for a long evening of smelly shampoo,…read morea fine toothed comb, and a whiny child. Found HeadLice911 on google and thank god I did! Super friendly and made an appointment right away. They explained everything really well and gave us instructions for home with solutions to apply to make sure they don't come back. They have toys and a tv to keep the kids entertained during the process. Very thorough and professional, and I'm way more confident that my daughter is fully de-loused than if I had done it myself. Totally worth the cost, especially since apparently my daughter has had lice for a month and we had no idea - so there were a lot of eggs to remove.

Nobody wants to find head lice in their kids head. Don't waste your time with the pharmacy…read moretreatments. Just go here, get your treatment and follow their protocol. They are friendly and knowledgeable.

Highly recommend this clinic if your family ever gets unlucky with lice. I booked a service…read moreafterhours and immediately got a response from the owner and an appointment for early the next morning. He checked the whole family and treated those of us with lice. It felt like a spa treatment. We had a great convo and got lots of information, as this was the first time dealing with this. There were lots of activities to keep the young one happy while we got our treatments. Prices were reasonable, and multiple service tiers were available to accommodate different budgets. We are all lice free and very happy with our service!

Lauren is the best of the best! Don't waste your money going anywhere else. We made the mistake of…read moregoing to Lice Clinics of America since Lauren was out of town when we discovered lice. I ended up being the only one with lice and had their full heat treatment. Long story short, I didn't trust that I was the only one with lice. Adults don't get lice without getting it from their children! I called Lauren when she returned and sure enough, I still had 10 viable nits left and one of my daughters had many nits in her hair! I wouldn't trust anyone else with lice removal. Lauren and her daughter are the OG!

My sister took my daughter there and we didn't feel comfortable at all. My niece was in tears of…read morehow much she pulled her hair . The place is very clean but the owner was very rough . I will never recommend her for anyone