I reached out to request a partial refund of the $170 fee that I paid to that facility for…read moreseamstress services for my daughter's dress. When we went to the shop on 4/1/2023, we were advised that the dress would be altered from a size 14 to fit my daughter who is a size 6. For whatever reason, the bottom of the dress was not altered to her measurements. When we tried the dress on 4/10/2023, there is a huge gap at the waist that allows a person to see straight down the back of the dress. Her prom was 4/15/2023 so we had to take it to a seamstress in Indianapolis to take the dress in further. There was about 3 inches of dress that had to be removed. We were charged $55 for the services. When i spoke to Shetland, she agreed to a partial refund of $26. In our conversation you cited the lack of time as the reason that you were not able to complete the alterations as we agreed on 4/1. My response was that you should not have accepted the job given the tight timeline if you were not sure that you would be able to do the job as agreed. If you had been open about your reservations with altering the dress, we had an agreement with Art at La Merite dress shop to not purchase the dress. But you said that you could do it so we bought the dress and paid for the alterations. When my sister went to get the $26 dollar's yesterday, Svetlana only gave her $17 and told her to get out of her shop. Incredibly rude, unprofessional, and poor quality work. I would NEVER allow to go near a garment again

I had a very disappointing experience here. As soon as I walked in, there was no greeting, no offer…read moreto help, just someone rudely yelling at me to go try on my dress. It felt very unprofessional and uncomfortable. When I explained that I needed my dress taken in, they said they couldn't do it, which is honestly ridiculous for a place that specializes in alterations. The entire interaction was rude and dismissive. I would not recommend this place if you want quality service or basic respect as a customer.

Great service and great price. She's done pants as well as a suit jacket for me and I'm very happy…read morewith the results. She also offers rush service for a very reasonable price.

Yelena single handedly saved my bridal gown 2 weeks before my wedding, and I'm SO thankful. After…read morehaving a nightmare experience with my dress at The Alteration House for about 5 weeks, I pulled my dress from there, and Yelena got me into her shop the same night. She was very honest about all the errors made and was more than willing to help with only two weeks before my wedding. When I returned to her shop exactly 1 week after dropping it off to her in horrible condition, I tried it on and it was so perfect, I cried. She fixed every error and it fit flawlessly. I cannot recommend her enough! She works miracles and obviously knows exactly what she's doing. Thank you Yelena for saving my dress!!

Nice owners got the job done quick! I couldn't pay the full amount the day I took in my things,…read morevery generous and lenient with that. They only take cash, nonetheless great service!

Took a couple of pairs of suit pants to have the waist expanded a couple of inches. Must have…read moreovereating during the pandemic. The turnaround was quick and the price very reasonable. I will definitely use them in the future. Now I can wear the suits without having to hold my breath!

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

I'm so impressed with JG's ability to match a new leather with a VERY worn cushion that was, quite…read moreliterally, held together with duct tape! From a reasonable quote, to a fair estimate that saved us money, to the custom leather repair, I'm so glad we were encouraged to give JG a call! We were so close to sending this couch to the dump, but here she is in her restored glory! JG patiently listened to us describe the color and worked to find the right one for the job. Highly recommend!

I Love coming here because this lady does great work and rewards repeat business. I've been happy…read morewith everything I've brought here from my dress/work clothes to jeans and sweat pants, everything comes back meeting or exceeding my expectations. I like to get my jeans tailored and keep the original bottom hem, which she does very well IMO, and unlike other tailors I've never had to explain what I mean when I ask for this. One time, I was working late and called her back a bit after her operating hours. She was already on her way home and, even though I told her I could stop in the next day, she came back to get me my dress/work clothes! I believe she did this because I was in the parking lot of her store. Point is, she is a very sweet lady who clearly takes pride in her work and will work with you on whatever you need.

HABIBA IS TERRIBLE! SCAMMED us out of $650 and refused to fix the dress or give any sort of refund…read more DIDNT EVEN MEASURE my fiance at all and tried to say the work we asked for was "impossible". We called other alteration shops and they said it was very possible. The dress was way too long to walk in and when we asked her to fix it she said to hold it up with her hand, thats not what we paid her $650 for! She does not respond to texts and is incredibly rude and hard to communicate with. Do not believe these reviews habiba is horrible do NOT spend your money here!!

JG did excellent work for me in April 2025. They reupholstered several older pieces: sofa, loveseat…read moreand chair previously owned by my grandmother. They did a beautiful job. The price quoted was comparable to others. They explained what they were quoting and there could be unknown repairs (such as new foam which was not unexpected due to age) they may find once they started the restoration work. We had a couple of changes in the project, but they were very fair and the end result was far better for it. I believe a professional would take the extra care to requote to ensure the end product was good and not just a "cheap" job. The work is quality and the pieces are beautiful. I get tons of compliments and proud. I'm pleased with JG's work and would not hesitate to recommend. Deb W, Webster Groves

This business changed quoted price once I dropped of chairs to be repaired. I drove four chairs…read moretheir only for them to change price they quoited by 50%