Being the yoga lover that I am I wanted to try their yoga class out. I went on a guest pass this past Saturday and took the 12:00 class. It was the most horrendous experience of my life. The instructor was arrogant, rude, and condescending. He embarrassed me when I couldn't do a certain posture which I couldn't do because of a surgery that I had. In addition, he sarcastically suggested that I was breathing too heavy. Just insane. I would never return back to this gym if they paid me to do so. No one should have to go through that. Especially in a yoga class which should be a relaxing experience. read more

LifeTime Fitness' facilities are state of the art, especially the weight equipment. They have an entire floor dedicated to weight equipment and cardio, which is great. The third floor consists of two full-size basketball courts separated by a giant "tarp", which hangs from the ceiling. They also have five squash courts, and an outdoor patio-like place where barbecues are sometimes held. The squash courts are pretty clean, but are extremely warm and fast. The walls do not have the solid feel of other ASB courts, but the lighting is nice and are relatively cool. However, they do not have any tennis courts, which is pretty surprising. The first floor is primarily occupied by the indoor and outdoor pools. Both of the pools are massive and luxurious. The indoor pool actually comprises of two different pools, one designed for swimming laps, and the other for a more relaxing experience. The outdoor pool is also very nice; there is a large waterslide that is super fun to ride on, and there is a shallow end that simulates a beach (without sand) where you can throw a frisbee or tennis ball around. The negatives to this gym is that the locker rooms are very dirty. The ground is almost always wet and slippery in each of the locker clusters, and near the showers, there is dirt encompassing all of the tiles. The showers sometimes even have the dirt inside of them on the floor, which is kind of disgusting. The staff of the gym are also not the kindest, and if you ask for help, they sometimes neglect your question or even ignore you entirely. The cafe at the front of the building is excruciatingly slow, and the staff show no sense of urgency towards your order. I've waited for over twenty minutes for a simple smoothie. All in all, LifeTime Fitness has fantastic equipment, marvelous pools, pretty great squash courts, and is a beautiful building. It has its cons, but I would recommend this gym to anyone and it is great for your money. read more

This location is actually great when it comes to amenities and facilities. However, I have two thefts from my locked (combo - only staff has access to the "master Key"). The first time, $350.00 was taken. I told management and they compensated me by giving me credit for what was stolen --- $350.00 towards my 'SKY" membership. Fine, I could live with that. It'll never happen again. Wrong! Less than 90 days later, I had $1,000.00 stolen from the same locker! Unreal. It is obviously an "inside-job" --- however, this time, I received absolutely ZERO compensation from the management of this location. On top of that, their insurance company, Travelers called me to inform me that I utilize the lockers "at my own risk" and that I would not be eligible to submit a claim to be reimbursed. When I informed the General Manger that I was looking to join Concourse Athletic Club, she made no offer to keep me a member of LifeTime. Fine. Concourse, here I come! read more

I used to work out at Lifetime, when they first opened. My membership was $75 a month. I just use weights and cardio machines and I do not attend any of their classes. I am not sure where they justify charging someone $190 + taxes & fees... It is not as amazing as they think. For $30 a month, I went an 8 minute drive down Roswell Rd and joined LA Fitness. It's busier and sometimes I wait for equipment. But I also don't have to deal with their ridiculous staff here either, which I consider a huge bonus. It isn't a question of whether I can afford it, it is a question of spending money wisely. If you're the kind of person who likes to spend an hour putting on your hair and makeup, organizing your outfit, and preparing for the gym to be a light social activity, this may be your cup of tea more than mine. I like to sweat and lift heavy things and get rid of my stress for the day. I find this place a total turn-off and such a poignant example of the wrong direction the fitness industry is moving towards. read more

It's not a safe place. They provide combo locks on the lockers (no, you can't use your own) and somebody got into my locker and stole my debit cards and cash. When I reported it to the manager on staff he grabbed a key and went into the locker room. I told him there was only one other person in the same locker aisle so he opened his locker to see if my stuff was in there. Conclusion - it's possible that some employee of Lifetime may have used a key to get into my locker but who knows? They didn't seem too concerned about locker break-ins. When I told the manager I wanted to quit he was helpful and told me that he would have the main club manager call me. It's been a month now so it's clear that I will never hear from her. I have seen numerous police cars in the parking lot dealing with car break-ins. My suggestion to anyone is find a gym where you can use your own locks on the lockers and look for a safer location. read more

The facilities are amazing, there's no question about that. But my horrible experience with the staff overshadows that. My wife went down to tour the place, and a salesperson named Kyle ended up convincing her to join at 170 bucks a month, plus a 180 dollar sign up fee. That was the rate for one person and childcare for one child. I don't care how amazing your gym is, 170 bucks a month is pretty much insane. The weights aren't any heavier at lifetime. Anyway, my wife and I decided, after talking to some other lifetime members, that we wanted to cancel the membership. We went down there together and met with Kyle, and that's where the trouble began. I have to admit, I was a little combative, because I felt like my wife had been taken to the cleaners, but I was at least polite to the gentleman. He acted like an absolute child the entire time, though. He told me that the monthly cost and the 180 dollar sign up fee were standard and unchanging, which I know to be false because I have friends who paid absolutely zero to start. He also tried to tell me that lifetime policies were set in stone because they were a privately owned company. He claims to have worked there for over three years and he doesn't know that lifetime is publicly traded. Either he's incompetent or he's a liar, or he's both (probably this). When I told him to simply cancel the membership and that I didn't care to do business with him, he was fuming. He ripped a large hole in the cancellation form with his pen, and when I went to shake his hand he just stared at my hand for several seconds, and then squeezed it so hard that his own hand made a painful popping sound. I was spared any discomfort. Anyway, he told me he used to manage the John's creek location, and I imagine there's a very good reason why he has been demoted to sales team member. Avoid this place, because they obviously are comfortable employing unethical and dishonest staff members. read more

I took the tour today. I live very close to the new Sandy Springs location at the Prado which opened on May 4 2012, an is the 100th gym they've opened in the US. I was hoping that I would like the gym (and the price) enough to join. Full disclosure: I've never been a huge gym person, but as it's right around the corner I was hoping that the close proximity would more than offset my lack of motivation to regularly workout at one. First off, this place is truly HUGE and impressive, with 175,000 + sq ft of space on 3 massive floors, plus lots of outdoor space on the roof and around the outdoor pool area - it certainly does not feel "packed in" like an LA Fitness. The 3 pools (2 indoor, 1 outdoor) are awesome, and offer plenty of lap lanes as well as a few recreational areas for kids. There are water slides and fountains at the outdoor pool, as well as an impressive amount of space and pool chairs for laying out - I can't imagine them all being filled at once...ever. The outdoor pool is heated and is open from May -October according to the person that gave me the tour. Speaking of the tour...even though there are no long-term contracts, the little offices they use for "explaining" the membership to you make it feel like you're being talked into buying a car. That first impression made me feel like I was once again walking into a high-pressure sale at a gym by someone on commission. The guy was very nice, but I would have thought that a gym this nice would be less typical in their process. There are 3 levels, the highest of which has 2 nice basketball/ squash courts, and a very cool sundeck with plush patio furniture and sunshades on the roof for just hanging out, reading, sunning, eating, etc. I believe they serve beer and wine up there as well, if I remember correctly. There's also a small Bootcamp class area on the roof with artificial turf. There are nice dedicated rooms, for yoga, hot yoga, pilates, and other classes. There's also a room for "TRX" which I interpreted as something vaguely similar to Crossfit, except that you just use your own body weight for most of the exercises (they don't have formal group classes for this yet). The machines are all probably nicer than you would expect, and there are tons of them. Probably more than a casino has slot machines, but they don't feel cramped at all - ellipticals, treadmills, bikes, rowers, etc. and they're extremely nice, new, and high-tech . Most have dedicated flat-screens attached to watch TV and/or plug in your headphones, iPod, etc. There's a very nice cafe on the first floor which serves healthy food and has wi-fi, and there are several saunas and steam rooms, including one co-ed. Basically you could spent all day at this luxurious place (the Sandy Springs location is open from 4am - midnight every day). The reason I didn't give it a 5-star rating is the price - based on the description above, I know that you would expect it to be expensive to pay for all of this, but I was a little shocked that the $132/ mo. fee didn't include some of the classes (Bootcamp is a ridiculous $175/ mo. ON TOP of the base fee). There are no contracts (a good thing in my opinion), so every individual membership is month-to-month at the $132 rate, and they claim they give no discounts, even to corporate members (I think they have a different couples/family rate, but I don't believe it's much less). The Sandy Springs location is called a "Platinum" club, and this membership will get you access to any of their other clubs, whereas if you join a "Gold" level club (e.g. Woodstock), you would only have access to other Gold clubs, and not the Sandy Springs location. The guest fee is rather steep at $25/ visit, and you only get 8 guest passes per year. So don't expect to bring your non-member friends/ family in to enjoy the place with you often. Finally, they charge 2 one-time fees to join: $129 "admin fee" and a $99 "enrollment fee". Currently (as of early May 2012), they're waiving the enrollment fee. Gee thanks. Finally, one interesting point - I called a different location to check pricing and learned that the Platinum membership (i.e. Sandy Springs) also gives you access to a big indoor/ outdoor tennis facility in Norcross that the company recently purchased, as well as some golf access (I didn't ask where). I was surprised that I wasn't told this during my tour. All-in-all, it's an incredibly nice, upscale club with many plush amenities if you can afford it...or can get your company to pay for you. read more

This is a good, clean facility. Customer service is decent. Machines are great and workout is fun. They keep a good environment. It is a bit pricey on budget but they make it up by packing so much to do based on what you would like to do on a particular day. Sometimes I have seen some maintenance issues but they make an effort to keep it up. read more

At $135/month, this place is a rip-off!! When they first opened, the place was spotless and extremely clean. Any new place would be though. After about 6 months it started to really deteriorate. The showers started to get grimy, the towels in the locker room were worn and stained. They do offer cheap body soap, shampoo, mouthwash (w/ the smallest cups I've ever seen!), and a big container of unwrapped disposable razors. Their steam room is nice and spacious when they cleaned it. Again, it was not uncommon to walk in and find water bottles and used towels everywhere. Additionally, this place is really not a club/gym for working professionals. They have many events for children and you will see tons of young kids running amok ALL the time. There are also tons of tables promoting/selling things there as well. God forbid you make eye contact with a trainer - they won't leave you alone! This might be a great place for if you have a family (and you don't mind grimy facilities and using dirty towels) but for the serious swimmer/athlete this place is a joke at $49.99 and an insult at $135.00 Lastly, when I tried to cancel over the phone they said I had to come in. I asked them why I couldn't just do it over the phone as I was out of town. They said that is their policy. Apparently it is good policy to make things incredibly difficult for customers to cancel memberships. So, I came back into town again I couldn't just cancel it. I had to wait 15 minutes to meet with one of their managers. For what?!?! He tried to change my mind etc. Eventually I had to get a little bit assertive with him. He then canceled it for me. But I still had to pay for another 30 days as per their agreement. read more

This is more than just a gym... The Group classes alone are worth the pricey membership fee. You get a lot of perks for a little extra out of pocket. The steam room is my favorite thing!! There is also a salon and cafe... NO matter how packed the gym is it never feels crowded... like some other gyms. DANCE JAM and ZUMBA instructors are AMAZING!!!!!!!! read more

My husband and I absolutely love this place. The gym is incredible, we've never had to wait for equipment. It is a little bit more expensive but the pool pays for itself. We aren't parents yet but we more than enjoy ourselves even in such a kid-friendly environment. The staff is very helpful. My husband lost his card and they picked it up and saved it for us. Definitely a quality gym experience!! read more

I love Lifetime Athletic and it's immaculately clean with a nice locker room area. You can literally spend the entire day here. They have a variety of classes available, a ton of weight lifting equipment and basketball and racquetball courts. I especially love the hot tub which they have 2 of and they are indoor. They have indoor swimming pools too. It would be nice though if they had a hot tub outside as well. I love the outdoor pool which gets lots of sun, lanes for swimming and even water slides that are only working in the summer time. Only thing that sucks about the summer is they have a summer camp and there are kids everywhere. They have a hair salon and spa where I enjoy getting a massage or a facial. I don't care for the cafe, not impressed it could be better. Great hours 4am to midnight 7 days a week. It's quite pricey but worth it if you're looking for the best Atlanta has to offer. Sandy Springs is their Diamond Club and more expensive than the other locations but with a Diamond membership you can go to any Lifetime and in any state. read more

Very nice & clean health club. Several different workout options & great staff! Best in Atlanta!

Bad customer service and communication system. You need to keep calling and talking to managers before you can make changes or cancellation.

Amazing Aqua Fitness Classes - I've seen a major improvement in my arms and abs attending the aqua fitness classes. The pool temperature is always consistent and the pool area is clean and well maintained. read more

For $230/month for my husband and I, I expect a level of cleanliness! The place is ALWAYS a disgusting dump! The floors are filthy, the locker room bathrooms are gross, dirty towels EVERYWHERE in the work out rooms, hair in all the showers. I am grossed out every time I go! Windyhill Athletic Club is much more prestine than this dump! One would think that with the insane dues, they can afford to hire more cleaning crews!!! read more

BARF alert! Literally. We were there for a birthday party and were very disappointed (no worries about us joining now!). The staff was friendly and nice when we arrived. The young men helping at the party were wonderful! It was odd that the slide was closed the second half of the party, one of the main reasons for the location. But, since someone had thrown up all over the ground at the entrance to the slides, I guess it was just as well. Yes, a child threw up.....in the pool, on the sidewalk, in the bushes. We watched in dismay as the lifeguards looked at and even pointed at the location but did nothing. The lifeguards tried asking one of the towel attendants walking by and that person ignored them. Other patrons also pointed it out to the lifeguards, still nothing. Basically, the last 45 minutes we were there, there was barf. Children were running through it and jumping into the pool. Yes, this is disgusting, that is my point! read more

I want to start by saying I don't usually write Yelp reviews although I do read them for the exact purpose I'm writing this one. I have been to this location twice now with a member as his guest. I am a highly involved into fitness as it truly is my lifestyle. A lot of my friends and colleagues know this about me. I thought Lifetime was just a bigger LA fitness or Golds Gym until I actually visited this club....it certainly is not as it is much nicer and truly an athletic club. The amentities were wonderful and this location was huge. I felt right at home and on my 2nd visit I figured I might try to obtain some information to possibly join. I was definitely willing to drive the commute, even with the horrid traffic,from my home in the Buckhead/Brookhaven area of Atlanta to this location......KEYWORD=WAS! As I signed in, I was greeted by some kind of salesperson at the front. Actually I don't know what her title was but she certainly was not a salesperson! Her name is LAURA AHAMMER. I took the liberty of looking her up on LinkedIn as well and she is some corporate account manager for this location. She was the absolute rudest person I have ever met! I felt like I was being grilled and asked to sit in her office while she typed in my info into the system. I felt like I was in trouble in high school being sent to the administrator's office for something I did. It was a very belittling experience to say the least. My friend, who was the member, and I had to waste 20min of our workout time to wait until she was done entering my info when everything she was asking me was the sheet of paper I had to fill out. I feel that she was purposely trying to waste my time for, I have no clue the reason why!?!? She grilled me on the time I was there previously! She said, "How long ago was your last visit?" I responded that I was here like 2 or 3 weeks prior and she said, "Well technically you should be paying the $20 or $30 visit fee" very rudely like I'm trying to get over on them. I said well how am I supposed to know that and I don't even think my friend, the member knows that. This She them said, "Well if you didn't tell me you were here once before then I wouldn't have known!" I said you asked me like you already knew and manipulated the answer out of me...not that I had any intention on lying to you in the 1st place.This kind of grilling went on for the rest of the 20min. She threatened me with going up front to pay a few more times and one of her senior account managers had to come over and calm her down. It was SUPER BIZZARE! My position was, What the heck did I do, or my friend the member do, for her to act in this manner towards not just a guest but a potential person that would have joined. Bottom line, I would never join that club or at least that location after experiencing that treatment then watching her treat my friend, the member, in the same manner. read more

Having been an active member for 2 1/2 years I can still rave about the great fitness instructors who lead the various group fitness classes. The kid care program is good and mine like going but my positive remarks stop there. It seems that no one cleans the fitness room floors at all. When I get there at 9 am there is always hair and dust bunnies ready to cling to anyone. The GM, who smiles and acts friendly, will basically lie to your face when saying he will assist you with something. I have met with him 4-5 times regarding a few things and he always acts like he is on it but NEVER follows thru. I guess my hefty membership doesn't warrant his help. The Life Cafe is very overpriced. The Spa Manager, Kristin, evidently attended the same school of "Smile Then Ignore The Paying Customer". She is hopeless and seems to overlook everything. I would never recommend a service at Life Spa, which by the way is open to the public. They seem to have a revolving door of staff at the Spa. read more