When you hear gym, it's like oh man, this sucks. But this place makes you want to work out. I feel like a spoiled baby here. They have everything from rock climbing to swimming pools, hot tub, sauna, basketball room, steam room, and the lockers are beautiful! They also have a cafe, even a salon! WHAT! This place has the right mind set. It's not about treadmilling it everyday, it should also be fun time. My only complaint are the salespeople. I got it guys, but no need to follow me all the way to the locker room for deals and etc. read more

This is the best gym in Long Island. The staff is extremely friendly and they make you feel very comfortable. The sauna and the eucalyptus steam room are AMAZING! Weekends is extremely packed in the morning. read more

Ok here it goes! First i want to say i read the other reviews and i will elaborate on them... Gym is beautiful! Clean, organized, generally pretty friendly. With that being said lets nit pick a little bit. I must state that my view is slanted as I am a full time mixed martial arts instructor. I have been training for over 20 years and teaching for over 10. I am already in shape, better than most of the trainers but not all. I teach, train and compete in boxing, muay thai, brazilian jiujitsu, and no-gi submission grappling. I tried the free trial and it was obvious to every person i met along the way that i was well above average fitness level. After they told me the price i was not surprised as some may think because i charge my students more than that. What was funny was how the "salesman". (Gym calls them advisors). Automatically defended the prices after he told me, when i never even said anything. "Well it is $139 a month, but....... What you get.... Blah blah blah". I started laughing and told him he did not have to defend it, it is a beautiful facility and operational costs must be astronomical. And he continued with totally, it is just that people hear that number and run... Being that i have been running an mma school for the duration of my 20's, i took that statement along with the appearance of the "salesman" that plain and simple he does not work out at all! I told him that i love it and am just going to tell my wife all the details and then come back to sign up.. Now again i keep saying but i know from experience you are taught in fitness that "be backs". Won't be back! But i knew i would and just wanted to tell her the details first caz lets face it happy wife = happy life Thats when it started! BIG TIME! I told them i would come back the following weekend because i would be out of town... They called me everyday until then leaving messages about how if i dont take the first step to fitness and "commit". I will never get in shape... Ummmm..... Wtf?!.! I am more ripped than you.... Anyway... I came back the next weekend with my info to sign up and told the "salesman" i was taken back by his message as he obviously saw me and i assured the day i would be back... If nothing else at least wait until the day i am supposed to come. Or even the day before.... Regardless of the impersonal insult that just shows he didnt even remember me.... Ok, so now i am signed up and they try to sell me everything through partial free tastes... Fitness tests, training sessions etc.... I expressed firmly, borderline rudely, to never try to sell me anything at all again or i will cancel my membership. Now i try to bring my wife and she loves it. I have a bunch of guest passes for her to come free with before she signed which was cool.. That didn't stop two salesmen from tag teaming her... Twice a day! To the point where i told one of them don't worry she is signing, however, she will be doing it with a different salesman because you are rude and we don't want you to have the commission Now that that is over and we train there about 3-4 days a week, i want to rate some of the instructors i have met... Most are very nice however a few are standoffish. I notice them staring at people a lot... My wife asked me to jump in on a few classes with her to see what i thought of the instructor, class, etc... She is particularly fond of Yves... And i have to say he is a very nice guy and if she smiles and gets results he is cool in my book. Plus i took the class and had fun and got a decent workout too... I saw some of the martial arts instruction and was horrified at what i saw, to the point of nearly offering to help fix it up... I understand they are basing it around getting people to sweat but jesus teach them good technique or don't teach them please. Especially kickboxing; bag work and mitt work... I like the rock climbing wall a lot and the people are helpful and fun.. It is never too crowded as one other person said it was. The free weight area is pretty big, They are rite that there is an over abundance of machines as opposed to free weights but that does not mean free weights are not in abundance. There is plenty. At least 6 free adjustable benches for dumbbell work etc. same with incline, decline and flat bench press areas. I think i counted 3 full squat racks maybe 2 half racks and like 3 smith machines. Plenty of plates to go around and even bumper plates for power lifters and cross fitters to get their olympic lifts on. Although sometimes they are locked up... Kind of annoying, They have a great circuit area with battle ropes, trx suspension, kettle bells, med balls, jump ropes, bands, strong man style logs, etc... Which for mma is the best... All in all ditch the heavy handed sales techniques, and at least two of the salesmen in particular (m and b) and u will be a 5 star facility! read more

I'm not sure why I'm still a member! It must be because there is nothing like it around. That said the members are the laziest people to work out in a gym. Is it to much to put away your weights or clean up your water bottles and towels. I have no clue how people work there I would most likely hit someone over the head! read more

Lifetime Fitness Doesn't Respect Your Privacy and Your Personal Information I came here as a guest to take my kid swimming. They wanted my personal info, which is not their business, but what actually floored me was that THEY REQUIRED THAT I GIVE THEM MY DRIVERS LICENSE TO BE HELD HOSTAGE AT THEIR FRONT DESK UNTIL I LEFT! What gives them the right to hold my personal documentation - with my personal information (date of birth, drivers license number ID'ing me as an indiviual which can be cross referenced)???? Who do they think they are? They absolutely do not need this to let a kid go swimming as a guest! Do they think a mom with a kid is some sort of threat and a license will keep us from bombing the place? I was put on the spot because my kid wanted to go swimming and I had no idea they would do this. What was I supposed to do, have a little kid crying when she finds out at the last minute that she can't swim, for reasons she's too young to understand? This overreaching made me extremely angry. If I had known beforehand, I would have declined the invitation. This doesn't even make any marketing sense to me b/c their market group is anyone in the immediate vacinity anyway. When my kid was invited back for a birthday party, I almost didn't let her, and only allowed it b/c the birthday girl was her best friend. I was going to leave and not give them my documentation, now that I had a heads up about what they are really like at LIfetime Fitness. Luckily, they didn't do anything more than get names and releases. I would turn down any invitations to go there on principal now that I know what kind of place it is. I would never join Lifetime Fitness! read more

I cannot believe this place could be rated any less. It is a gem! It is nothing short of beautiful for a gym in New York. Absolutely beautiful all the way, and the yoga classes are top notch. Indoor pool, outdoor pool with water slide, excellent activities, and the kids classes are cheaper than the Y!!!! If I could give this place 10 stars I would, it is a lifesaver for people with children. I drive from Astoria just to work out here, and it is well worth the trip. :)))) read more

Worst experience ever! I quit the gym within 14 days trial period and they refused to refund the payment rather they charged me for second month. The customer care reprentative admitted that its her mistake that she did not explain the termination contract properly but still she did not take any action. read more

Third time here with a friend. This facility has absolutely everything and has all the high-tech machine. If you want to go to a gym that is like a country club this is definitely the place very high-end, very extensive equipment and steam room, sauna, swimming pool indoor and outdoor. My issue is they are extremely expensive and when I go to the gym I like to be in and out in less than one hour. Just because of the sheer size of this place it will take you one hour to park your car go to the locker room and change. If you have nothing else better to do the entire day this is definitely the place for you but for me I just don't have the time. read more

Guys, I never Yelp but this time is a must. - 2 cars were broken too and everything taken from it. Parking lot....12/2013 - money stolen from men's lock room 11/2013 - guys smocking weed in the steam room Sunday night.3/2014 -personal training sessions were "used" by me, while I was on another continent, by a trainer who got fired a day later. 9/2013 - a woman swimming in sweatpants, tee shirt and blouse in the family pool. 4/10/2014 Do I need to say more???? I complained, I mentioned, I tried to understand....... But woman swimming in the work out-office attire?... You are kidding me right???!!!! I was in the sauna in front of a pool and was watching that thing to emerge from the waters all dressed up!....... I walked over to Lifeguard, a barely of legal age and told her that this is ridiculous and disgusting. She told me that people are allowed to swim in anything as long as they have a bathing suit underneath their clothes..... Well, I said, did you check if she has a bathing suit under all that clothes?! She looked at me and said its a religion thing. Oh well, I guess when the kids will be swimming tomorrow, the water will be holy. I can go on and on about this gym. At every complain not even one time I got a phone call back from any of the managers. Clean, yes, I would give an 8/10. read more

The gym itself is amazing. It's absolutely beautiful. The staff however are the rudest, most condescending people I have ever met!!

Only been going for a few weeks but love the gym. Very clean, very nice, excellent staff, pools are great, locker room showers clean, and it's close to my home. It's a lot more money than other gyms but I thinks it's really worth it. So far so good! read more

A great resort without hotel or golf course or tennis. Everything else is first class.

I don't like this gym for a few reasons: 1. It's over priced, $150 a month 2. Customer service is horrible. The staff could careless if you enjoy your time or not at this gym. 3. Not very clean. In the guys locker room there is usually used towels thrown on the floor or benches. I believe it's the responsibility of the staff to keep this place clean despite the laziness of some members. 4. Too many kids running around this place. 5. Control when you can bring a guest in. Lifetime has set times on when a member can bring a guest. Which I think isn't right. Overall, it's a nice looking gym but since members don't come first, I rather find a new gym read more

Not for millennials for sure. The front desk and account managers have no clue and cannot answer a single question without checking with one another multiple times. It was a big mistake for me to sign up with a one year contract. just waiting for the time to tick. The facility is great but customer service is very poor (the front desk only care about the usual tenured customer ) False sales pitch made me sign up . If you dont pay an extra dime for additional classes etc. - there is no single person to even smile at you. read more

Poor management and awful run swim department. Thankfully, we left shortly after joining.

I find it difficult to rate this more than a one star. The place is clean. And they do have a variety of machines. The staff for the most part ignore the guests. The classes are fantastic, but I personally can't stand the volume of the music. After a year long letter writing campaign, I got no response and no longer take the classes. The instructors scream above the already loud music making it too loud to enjoy the class. Adios classes! read more

Best gym in town, has every amenity you can think of and then some! A bit pricey but you definitely get what you pay for! The thing I love most about this place is that its ACTUALLY open 24hrs!!!! Not like Planet and LA Fitness. read more

Very Clean gym. 50% of the instructors are good to very good the other 50% is laughable. I have been trainer in a gym for 12 years so I have a good basis for my review. I cancelled my membership over the summer by the proper paper due to the high monthly cost of Life Time and it's ever changing price schedule. I have been getting emails and bills for services I no longer want or use. 4 messages to management and two more to cooperate office have gone unanswered along with countless emails. The front office staff in person is OK on the phone the are very pushy and assuming. Even if I got a free membership I would throw it away. My wife who is a personal trainer, weight trainer and group fitness instructor for over 20 years went to tge club twice and never returned due to the front office staff. If you got money to burn and never plan on leaving go for it! read more

CAN I FILE FOR HARASSMENT?! I made a huge mistake by giving them my cell phone number and they abused my number....badly. I understand business and commission....they wouldn't take NO for an answer. However, I am sorry, which is completely my own fault, that I am unable to afford close to $200/ month for a membership. =/ read more

This gym is all I ever wanted.... Clean, trendy, so big you workout just exploring ...cafe is amazing, pool is great and the swimming instructors were super nice and informative ... Locker room well stocked with clean towels,razors,face towelettes & Hair dryers ... My 3 year old loves the kids area- the staff remembers his name ... We signed up with Steve S who was really informative and not pushy. Goes out of his way to greet us. Don't be scared to take advantage off the day care ... The girls are really nice ... A+ in my book... I complain about everything and I can't find a thing wrong with this place! read more

Came in guest pass to try it out around 745 PM not only was the bathrooms dirty but these goddamn kids are all over the place and it was annoying because I bet those are the ones making the most mess and I bet not enough staff in this place to do the cleaning. The showers are dirty as well for the price they ask for you to join they need to start acting the price they asking cuz this is not the price they should be asking for a mess like this. Or hire more staff to keep this place clean. Simple. read more

I like the place in general, many times my problems arise from witnessing lack of good management and inability to enforce club rules. Pros. variety of classes, three pools, friendly people, place to eat. Cons. need better cleaning especially class rooms, to pushy with signing guests, members go in water with workout clothes. read more

Amazingly, ridiculous gym/health club/spa. Best gym I've ever worked out at. It has everything I need and more. Nothing feels better than getting in a killer work out, hit the hot tub, and nice therapeutic massage. read more

Great gym and outdoor pool club, great for kids and families. People are friendly and it's very clean..

My husband and I have been members for awhile now. Price is NOT cheap but after dealing with lower priced gyms and not being happy we decided to bite the bullet and join. We figured you get what you pay for. That held true for awhile but like all others now the gym is slipping. Locker rooms are dirty, toilets area is not clean at all, weight area is a mess, machines are not being wiped down on a regular basis. So between that and the 50 million kids running around we are seriously considering ending our membership. We spoken to management, put comments in the suggestion computer and filled out the surveys they have sent - nothing. Pretty obvious they just don't care. read more

Don't have a kids rock wall birthday party there. We had a rock wall party and they did not inform us that there was a pickle ball tournament going on at the same time. They where hitting balls into the rock wall party and being rude to our guests. read more

I just left after working out while my in-laws spent time with my 10 year old daughter in the pool area. When my mother in law was in the locker room with my daughter a staff member confronted my mothers in law and daughter and told them that boys are not allowed in the women's locker room. My daughter has short hair and is a Tom boy. My mother in law explained that my daughter is a girl, just has short hair. Upon leaving they were waiting for me in the lobby and as I approached, the same staff member, Eleanor, confronted us to again say that it was unacceptable to have a boy in the locker room. Again, she was told that my daughter is a girl - she would not accept this and asked to speak further away from my daughter, who at this point was tearing up. She again felt the need to say that members get upset when there are boys in the locker room. Again, with all of us frustrated and concerned for my daughter who was now full on crying we tried to explain to Eleanor that she was mistaken and as we had repeatedly told her, my daughter is a girl. I am still shocked that in this happened. And that this adult would behave this way. This was the worst customer service I have experienced. I had hoped to use this gym when I visit but it clearly lacks some very basic training for its staff. Find another gym. One that doesn't make children cry. read more

I love lifetime Syosset! The facility is as good as it gets. Very clean and the equipment is great. I love the hot yoga classes. Jen and Ana from member services are so sweet! Front desk girls are great! Very smiley and helpful. All the account managers are nice too. I love working out here. read more

The gyms amazing it's the Ritz Carlton of gyms the staff are great Jessica Collins is great the Gm overall I love the place

Today was my first time stepping into this gym. I didn't even work out and my experience was awful. I currently have 3 gym memberships and subscribe to Class Pass and various boutique gyms, so I'm not stranger to spending a lot of money on fitness. I went with a friend and her mom (2 members at LifeTime) on a first time guest pass to try out the facilities. It was the Sunday of Memorial Day weekend and they started their "weekend rules" YESTERDAY in which no members can bring guests even if they have guest passes. They said that even though I was accompanying a member, who had multiple guest passes on her account, I had to pay $30 to use the gym for the day. Their customer service was awful and they were so rude, so I just left. 3 different people clustered around the front desk repeating the same thing it was so awkward and I will NEVER get a membership here. Great job losing a young future customer who doesn't mind paying a lot for great service, but will never pay for bad service. I hope the other LifeTime gyms offer better service. read more

Totally criminal business practices! My wife and I cancelled our membership over a year ago. Recently, a charge popped up on credit card statement from these thieves--after a year of no charges. I called to discuss the charges and after spending an hour on the phone being batted around I was finally told that I needed to speak with the business administrator...who never seems to be there. The facility is very nice however these people are the stereotypical gym membership scam artists when it comes to stealing your money. Stay away! read more

really nice gym I don't want to say gym more like country club. Every amenity you can think of. The only problem as always are the people . Too bad because the place is so great for families . The obnoxious people make the place hard to deal with . From the pool to the locker room, For example what male sits in a kiddie pool and gets angry when a child swims close to him? . Not to mention the "holier than thou attitude the women have in the locker room",they all want to walk around nude and show everyone their bodies I mean its gross full frontal parading around like fools . I understand its a woman's place to change but they really go too far showing off their newly purchased boob jobs and lipo- suction , not to mention collagen and full blown lip jobs (hilarious and frightful at the same time). I experienced outright malicious, nasty behavior. I like the place but I knew I would experience this type of behavior especially in this part of town . What they do not realize is that everyone deserves a chance and everyone is worthy, Lifetime is designed for people who work . Families who work, etc,.. Its open 24 hours its geared toward convenience. All to help people with families . For the people with big bucks real bucks . They don't do public they spend way more to have peace and quite and keep the "wanna Be's " out. ROLF!!!! as if!!!!!. read more

HUGE DISAPPOINTMENT! The facilities are great but the experience wasn't. It seemed like a no brainer when you consider that they have all sorts of classes for the kids and a summer program for members at lower prices than we were paying elsewhere. I soon found out that all of the classes are booked up or not available for certain ages. The summer program was completely filled a couple of months before the summer. With the classes filled, we don't go often. about a month ago I took my kids to use the pool after school to find out that kids weren't allowed in the pool after 2pm, on a school day. With my daughter crying, we had to leave. Now that the outside pool is open, I brought my mother in-law and the kids to the pool to enjoy the day. I planned on using a guest pass for my mother in-law, but low and behold, another RULE. Guests are not allowed in before 5pm. Another let down for my kids as they had to take their stuff and walk away. Between the $3,000 membership, a couple of thousand dollars in personal training sessions for my wife, you would expect at least that the staff would empathise just a little bit, but they are as cold and indifferent as can be. I now have the pleasure of paying for two more month as they have a POLICY that you have to pay for the current month and an additional month just to get out of the contract. read more

Overpriced and arrogant Even though the base prices is the most expensive around, you still have to pay more for some group fitness classes and very high rates for personal trainers. You pay for a lot of stuff here that you will never use. The instructors are average or better but the people who run the place only care about making money. read more

This is by far THE BEST gym! Don't listen to the negative reviews on yelp and make the mistake of not joining. The classes, the amenities, the staff, and the guests are all amazing! I love coming here and will never stop! The kids club is one of a kind and there is no gym like this!!!! read more

Pretty much an upscale JCC for $1200.+ per person annual membership. Yes the building is new , large and well equipped, but very crowded with children. To be honest, its an upscale camp not an upscale health club. I would rather spend the money on an Equinox membership. read more

I have been a member of this gym since it opened. It was amazing at first, clean & beautiful but now it became way too crowded. The childcare area is chaotic. The pools are packed as well and you can never find an available chair, especially outdoor pools in the summer. I joined this gym to enjoy with my family but it's really difficult to enjoy now with so much chaos going on. read more

I've watched someone in the cafe change expiration dates labels on products out in the self-service coolers. Premade packages of stuff like deviled eggs, hardboiled eggs, premade salads, chicken, etc. On my way to the locker rooms, I saw people standing out the back door to the cafe, getting handed food in tupperwares. So the food is bad and expired to start with, and now someone's selling it out the back door? Don't eat the food here! read more

Bring your Credit Card .... the sales pitches are RELENTLESS here! My family joined without any hassle, but the hard core sales started at the FitPoint assessment that comes "free" with each membership. You will be HOUNDED (uncomfortably and constantly asked) to buy additional testing packages, heart rate monitors, nutrition packages, vitamins, personal training... I mean HOUNDED!! Every time you turn around you will hear another poor newbie being pitched the same thing... "you really need the cardio point assessment in order to get the best results." After you shell out an extra $119 for that, they ask you to kick in another $75 a month so you can learn how to use the data gathered from the test - they will email workouts to you for an extra $75 a month!!! I have NEVER been to a gym that was SO OBSCENELY RELENTLESS on selling... it NEVER stops. But the facility is BEAUTIFUL. The people are nice and overall, this a great place for families - just BE CAREFUL not to get HUSTLED for every penny you got! We have already spent over $900 this month... I am ashamed to admit. So far, I think the extras were an utter waste. read more

When my husband and I became members of this club I expected the world of it. It was large and grand, full of amenities, with lots of what seemed like perks to me. But as it turns out there were certain very important issues that were never fixed that caused me to feel that the 30 minute commute from Northport to Syosset to go to this gym was definitely not worth my time. For starters, the locker room does not have a lot of private changing rooms. And the ones that they do have are unlit, do not lock, and can be opened from both sides leaving you at the risk of being exposed which is exactly what you're trying to avoid if you use one of those. There are never enough stalls throughout the gym, and the ones in the women's locker room do not always close properly, have huge side gap so everyone can see you doing your business in there, and are constantly out of toilet paper with dirty toilet seats. They do not even provide toilet seat covers which as we know women need considering we sit down to do any of our businesses. The classes are very crowded, and they are not available in a variety of daytimes, they're usually available early in the morning or late in the evening which I am sure is helpful for those people who work at an office or anywhere outside their home, but for those people who work from home or are stay-at-home moms going to the gym during the day at a time when no one else can go is usually a perk we would like to take advantage of. Since the membership is so high it would make sense to expect less crowded classes. It would also make sense to expect classes that are not a hazard to your well-being. Many times in many of my classes people would walk throughout the exercise room while the class was going on and take exercise equipment from one room to another often causing people to lose their place during the exercise, and sometimes putting everybody at risk because many of the exercises involve props like metal bars and boxing gloves and kicking forward and back and sideways so when people are walking through while you're trying to do those things it's very dangerous for everyone involved. The reason that kept happening is that people had to get to their class early in order to secure a place, and the classes were not fully equipped with everything that they needed so many people had to go to other classrooms to take some of the equipment needed for their class that was about to start about 15 to 20 minutes after that time. That's how early you needed to be if you wanted to participate in those activities. Not to mention the outrageous amount of kids running throughout the gym. They have a daycare facility, which by the way does not do a very good job of caring for the children because anytime a child starts to cry or needs a diaper changed the daycare staff will announce the parents' name through the loudspeaker so that the parent can be interrupted from their exercise and go down to take care of the child anyway. What is the point of having a daycare that does not care for your child? And regardless of the daycare, children still managed to get out of that room and make it to the weight room, and yoga class looking for their parent. And sometimes playing on the machines which is dangerous again for everyone involved. The hallways were always crowded with children running around like maniacs screaming at the top of their lungs making the whole experience just extremely uncomfortable for those people without kids. And during the summertime, when the outdoor pool is open, it is extremely crowded especially with families and many many kids some of which manage to wear diapers that leak inside the pool or who actually do their business in the pool so that the pool is closed often due to "accidents". The showers inside the locker room have clear doors so everyone gets to see you in there, even though it's supposed to be tempered glass and nobody is supposed to be able to see you, they can still see you and it's very uncomfortable for some people who prefer privacy. They have a family locker room that's much smaller, and are reserved for parents with children of the opposite sex. That was the only locker room I like to use personally because they had real doors that close giving you privacy not only to shower but also to change. The only issue is that there weren't enough of those, and there was a huge sign saying that that place was reserved only for parents with children of the opposite sex. Instead they should also allow people who do not want to be naked in front of others to go there also since there is no other place to change in privacy. Personal training sessions are very expensive, and once you sign up to the gym they tried to sell you a bunch of things. Which can be quite frustrating and uncomfortable. The one really good thing about the gym is the snack bar, which makes healthy tasty options for meals. Overall I was very disappointed. read more