*** DO NOT RECOMMEND! ***…read more I always try to give my business to local/family owned shops. This time it was a mistake! I came to J's Auto Service for a routine state inspection and emissions check. Everything was fine other than a puncture in one of my tires and my brake lights being out. When I picked up my vehicle the odometer was up an additional 5 miles even though their invoice states there was no change in mileage. (Miles in 158,162, actual miles out 158,167 ( see attached photos)). This was odd but I didn't think anything of it since a road test is usually preformed. Fast forward to when I got the tire replaced at their shop/to get my other sticker for inspection. I picked it up after work and was a little surprised it costed $52.86 ($63.11 - $10.25 (state safety sticker)) for ONE tire. I started driving and realized my dashcam was unplugged. I contacted the shop and asked why this happened. I spoke with Christine who told me, "All we did was install your tire and check your brake lights". I go home and review the footage. I come to find out that they did indeed unplug my dash cam. Not cool. I also reviewed the footage from the day of my inspection. Prior to my vehicle ever being inspected, Jamie and Christine used my vehicle to pick up another customers car! They came back, inspected my vehicle and then conducted a road test. I paid for a state inspection/emissions test, not for them to use my car for their business. I will not be giving them my business after this and will not recommend them to anyone.

I highly recommend J's and fully trust their expertise. I know I am driving a safe car when I leave…read moretheir shop. Christine or John always take time to explain the required maintenance to me and are willing to work with me on my available options. They are responsive and always get my vehicle back to me in a short amount of time. J's is meticulous and offers the highest quality of service, I really highly recommend.

Very late review but better late than never right?? I had an amazing experience here. Got my car in…read moreOctober. Chris was so kind and helpful and accommodating to our needs. We went in expecting to possibly get denied and wound up leaving with a brand new Buick encore gx with lower payments than our old car. I don't remember all the other names of the people who helped me but literally every single staff member there was awesome. And the process was soooo much quicker than we had anticipated! We'll definitely be back in about a year to upgrade ! Thank yous all for your help!

Amazing experience here! Communication from Dennis and customer service was fantastic! Delivery…read moreand help setting up the blue tooth was seamless I really can't thank them enough!

My car needed to be towed to the mechanic, All About Towing came right to my rescue and helped me…read more Great service and would recommend to a friend.

Great experience, great service. Locked myself out of the car and All About Towing should have been…read moremy very first call! Really couldn't ask for a better experience. Availability: 5 out of 5 Service: 5 out of 5 Quickness: 5 out of 5 Knowledge: 5 out of 5

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

UNPROFESSIONAL AND SLOPPY WORK!! The amplifier that I…read morepurchased and installed by him stopped working. I found that both the ground and the positive wires were disconnected because they were not properly clamped (that is how car fires start). I brought my car in to have him fix it. He wanted me to leave the car there all day for a 15 minute job. I would have to pay for an Uber. I didn't want to do that so I told him never mind I'll do it myself and asked him if I could have another connecter for the positive wire. HE TOLD ME "TO GET OUT OF THE STORE AND THAT I WAS AN ASSHOLE". I paid a lot of money for that installation and more than retail for that amplifier. I should not have been treated like that. WHAT A REAL POS!

There are several times I could have rated this shop but given a cordial relationship my family…read moredeveloped I overlooked alot. Not this time. We paid to have 4 tires put on my daughters 2013 Ford Escape Titanium AWD and it included tires, mount, balance and I was told required 4 tire alignment and not just the front as it is AWD. That was May 31,2024. My daughter has hardly traveled 10k since then and she went to have the car inspected elsewhere as we stopped using the shop towards the end of last year. Her car failed for the back tires tread was far below the acceptable level. We checked the tire pressure to be sure they were not over or underinflated causing the uneven wear. My daughter called Patrick several times to get the tires replaced as this appears to be an issue with junk tires or the back 4 tires were not aligned as we were lead to believe. Patrick took a photo of the tires and there is a gash on the outside of one tire from 2 weeks ago when I drove the vehicle and hit the curb at Ross shopping plaza. Patrick has told my daughter Tire Rack will not honor the warranty on BOTH because of the gash on the rear passenger tire. It's on one tire but will not honor either tire. Patrick told my daughter he would call back on dofferent days and did not and she had to keep calling (this is common for Patrick). She needed the shop to honor the quality of the workmanship of installation and the product and will not. He said he would charge her 169 per tire (his cost) other wise it would be $25 more for each tire. He would "slap a sticker on it" and install the tires. My daughter would go back to the garage she paid $100 to inspect for the legit sticker. I believe the shop should honor the tires. This appears to be an install and quality issue and not at all the gash. That issue two weeks ago would not cause the tires to wear so irregularly and so low. Against my better judgment I reached out to Patrick directly and asked him to make right on this issue and he refused and now tells me my daughter can take the car elsewhere. Explain that to me. Tire Rack or Patrick refuses to honor the irregular wear of the two rear tires because of the gash on one tire. I was turning from a parking spot not even going 5 miles an hour not traveling at 45 and hit a curb. The two tires wore irregularly and in a way we could not have anticipated. My daughter is a single mother and needs her vehicle to be safe. That is why she was sure to get the vehicle winter ready mid year. There have been issues with the quality of tinting on the first vehicle he tinted (which is why we then went back to First Class for tint jobs). There were many issues trying to get Patrick to respond to my daughter's ex for 3 months - 3 months and Patrick even took the engine out of his car sent it to VA and never mentioned any of that to the owner of the car. Would not return calls. Had the car for THREE MONTHS. There were many other issues I would have to bring my cars back for. So for Patrick to tell me my daughter didn't or would not have had a 4 wheel alignment when she got her tires, I will try to attach the receipt detailing the services rendered. Here is an excerpt from Patricks text to me about the above: "The bill for her tires were 189 each plus install. The rep I use offered them to me 25 under what we pay for them as a courtesy to her. I offered to install them for free and put a sticker on it for free as well. The gash is what it is and even if it happened yesterday, no one can or will warranty it. It doesn't cause the wear, but is rejected for that. The front end was absolutely lined up, but the rear is fixed and has no adjustments that can even be made. I recommend at this point having her take it elsewhere." What Patrick is doing is reprehensible! This is not about anything except him leaving a customer high and dry and not honoring what he sold or the work he did or did not perform but charged for. Either way, avoid this location.

I came in to get my back breaks done now my car is rocking back and forth I never had this problem…read morewith my car no matter what auto dealership I go to if your a mechanic you should be able to fix shit with ease I know they were fucking up when it took almost 2 hours just to change my back breaks with 4 people smh never to here it's something off about them I don't trust them

Nicole was very helpful and knowledgeable about the issue I had. Thank you! I would go back if my…read morecar needs any services