Amazing staff and always super friendly. Very professional with the task at hand and do everything…read morethey can to make you comfortable and feel safe. Appointments are always handled in a timely manner and they are exceptionally thorough with all they do.

Gathe'round and I'll tell you a story. Story 'bout a place where you can trade your blood for…read moregoods, for food, drink, an' ennertainment. A place they wait on you hand and foot, while you repose, contemplatin the good you done, the lives you've changed, all through the power of a clenched fist and a beatin heart. Though the locals have ancient name for it, claim it's the source of life for all their land, most of us just say Viva Vitalant. That means "to live," and that's what you'll do there. I surmise it's what you'll help others do, as well, if you do have a heart in ya. Y'see, when you ride into Vitalant, you stand judgement and answer fer your past deeds, fess up to where you been and what you done. If those of the Phleblo deem you worthy, and accept you into their lands, the gifts are shared. Yours, then theirs. Though you give of yourself, you do so with a mite's hair of discomfort, and the people see to your needs. yes, it's a righteous act to ride to Vitalant. It's righteouser still to return. And though you may not load your saddlebags, you will leave rewarded. And you won't weigh down your pony neither, no. No, you'll feel lifted, lighter, lighter than ever. Just, pray, not light in the head. Y'holler if that happens, y'hear? And there's something else I oughtn't leave out 'bout this story... It's all true. And it could happen to you, just as it did ME! *rolls back sleeves showing mite-sized scars on the inside of each elbow!* That's right... Platelets... Both arms... They got me good. And I keep. Going. Back.

I came in with my husband recently to donate blood. My husband donates regularly because due to a…read morehealth condition, his blood level can be slightly elevated and its recommend that he donates blood here and there. Since we were together I decided to donate too. Granted we came in a little more than a half hour before closing, they took us and had us fill out a survey. After waiting, we went into the rooms to get our blood pressure. They took my reading once and said it was low, and had another person come in the room and take it and they said it was too low to donate and I'd have to come back another day. I take my blood pressure regularly and it was never as low as they told me it was - they said it was around 100 over 46. After walking out, I met my husband which also said that they told him he couldn't donate because his heart rate was too elevated. We both left and went home and took our blood pressures, and mine was higher than they told me (around 110 over 60) and my husbands heart rate was completely normal. It was obvious that they were trying to rush us out of the place because it was near closing. If it was too late to donate, they should have told us that it would take a while and to come back another day. Not lie to us and waste our time. Will not return.

As I stated in my previous review, I am a long time donor. I have donated platelets 106 times…read moresince May 2010. But Heartland has changed their donor rewards program for the second time in the last two years. And the new changes cut the rewards in half compared to last year. The cuts are so bad that for donating 20 times, spending nearly two hours each time, you only receive $125 compared to $300 last year. I emailed them to make sure I understood the new program and they confirmed the changes. Not much of a loyalty program if the company is not loyal to the people who provide them (virtually free) with the product that they sell to hospitals.

I went there for my first time and gave them the drivers license and SS# which I really didn't want…read moreto do but the insisted. After filling out all the forms they informed me I was too old to be seen. They don't take anyone over 70. So I asked for my paperwork back but they refused to give it to me and were very rude about it. I should have been told before all the paperwork they don't take over 70 year olds! I really saw no reason why they needed my paperwork because they never saw me and I wanted my SS back!

I went there for the first time and first thing they ask for is my drivers license and ss# which I…read moredid not want to give but the insisted on it. then was given forms to fill out and a notebook to read. I was then taken into another room and started a video to watch. within a minute she says i cannot donate as I am over 70. I asked her why wasn't I told right away? first thing they had was my drivers license! then I asked for my paperwork back because they never saw me and I didn't want my SS# left there. right away she gets the manager who was VERY rude! told me it was now their property and would be against the law to give me back my paperwork. so I said okay let me just cross out my SS#. told me very rudely I could not do that. everyone from the front desk to the manager were very unprofessional and rude! I would not recommend anyone to go there! and by the way I may be over 70 but I am very healthy and a lot of what I saw come through the doors was questionable.

the people here are amazing and work together well. The…read morequestionnaire takes more time than the donation. Nice work all and at the end I love oreos.

Lake Bluff Lifesource, now known as Vitalant-Illinois, is an amazing place! I have been coming many…read moremany times over the last year and a half and I have been shown nothing but kindness and compassion. Every time I walk in the door I get greeted by name with a smiling face. It also helps that they are very skilled with the needles and I have never had a negative experience with the insertion or withdrawal. If you want to do an amazing thing by donating blood or what I recommend- PLATELETS :) this is the place to do it!

Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Staff is competent and great! If you are thinking about donating blood, this is a good place to do…read moreit. I highly recommend this life source.

This is a very clean facility and the staff is super friendly they are all hard workers amd always…read morego the extra mile to make sure your taken care of I see one worker in particular Scott who seems to do the work of almost three employees .But thats because he's not talking the whole time but everyone there is very qualified and friendly.

Versiti Blood Center is located on N McLean in Elgin Illinois in a strip center by the Burger King…read more I came in today while on vacation to donate blood. I was checked in immediately upon entering Versiti and the overall appearance was that it was clean. I had a 640 pm appointment and arrived about 10 minutes early for it. I was seen promptly and taken into a side room to go over questions and have vitals taken and finger pricked. After this I was taken to a donation area and the process was begun. Overall it was a very quick and painless. The staff was very professional and courteous. After the donation they have a snack table that you sit at and have a beverage and snacks to replenish yourself. Cannot say enough good things about them, I have now donated here twice.

From the owner: We are stronger together! Established in 1943, Versiti Blood Center of Illinois (formerly Heartland…read moreBlood Centers) combines the strength of blood centers in Illinois, Wisconsin, Indiana, Michigan and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Illinois hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

As I stated in my previous review, I am a long time donor. I have donated platelets 106 times…read moresince May 2010. But Heartland has changed their donor rewards program for the second time in the last two years. And the new changes cut the rewards in half compared to last year. The cuts are so bad that for donating 20 times, spending nearly two hours each time, you only receive $125 compared to $300 last year. I emailed them to make sure I understood the new program and they confirmed the changes. Not much of a loyalty program if the company is not loyal to the people who provide them (virtually free) with the product that they sell to hospitals.

I am a blood DONOR. I don't expect compensation for DONATING blood…read more With that said, staff at Elgin site is very friendly, greeting me by name when I come every 2 months. Blood draws are painless since staff is so competent. While I don't DONATE every two weeks due to low platelet count, I make it a point to show up every 8 weeks or so to do something good for people that need help