I went there for my first time and gave them the drivers license and SS# which I really didn't want…read moreto do but the insisted. After filling out all the forms they informed me I was too old to be seen. They don't take anyone over 70. So I asked for my paperwork back but they refused to give it to me and were very rude about it. I should have been told before all the paperwork they don't take over 70 year olds! I really saw no reason why they needed my paperwork because they never saw me and I wanted my SS back!

I went there for the first time and first thing they ask for is my drivers license and ss# which I…read moredid not want to give but the insisted on it. then was given forms to fill out and a notebook to read. I was then taken into another room and started a video to watch. within a minute she says i cannot donate as I am over 70. I asked her why wasn't I told right away? first thing they had was my drivers license! then I asked for my paperwork back because they never saw me and I didn't want my SS# left there. right away she gets the manager who was VERY rude! told me it was now their property and would be against the law to give me back my paperwork. so I said okay let me just cross out my SS#. told me very rudely I could not do that. everyone from the front desk to the manager were very unprofessional and rude! I would not recommend anyone to go there! and by the way I may be over 70 but I am very healthy and a lot of what I saw come through the doors was questionable.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Versiti Blood Center is located on N McLean in Elgin Illinois in a strip center by the Burger King…read more I came in today while on vacation to donate blood. I was checked in immediately upon entering Versiti and the overall appearance was that it was clean. I had a 640 pm appointment and arrived about 10 minutes early for it. I was seen promptly and taken into a side room to go over questions and have vitals taken and finger pricked. After this I was taken to a donation area and the process was begun. Overall it was a very quick and painless. The staff was very professional and courteous. After the donation they have a snack table that you sit at and have a beverage and snacks to replenish yourself. Cannot say enough good things about them, I have now donated here twice.

From the owner: We are stronger together! Established in 1943, Versiti Blood Center of Illinois (formerly Heartland…read moreBlood Centers) combines the strength of blood centers in Illinois, Wisconsin, Indiana, Michigan and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Illinois hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

Amazing staff and always super friendly. Very professional with the task at hand and do everything…read morethey can to make you comfortable and feel safe. Appointments are always handled in a timely manner and they are exceptionally thorough with all they do.

Gathe'round and I'll tell you a story. Story 'bout a place where you can trade your blood for…read moregoods, for food, drink, an' ennertainment. A place they wait on you hand and foot, while you repose, contemplatin the good you done, the lives you've changed, all through the power of a clenched fist and a beatin heart. Though the locals have ancient name for it, claim it's the source of life for all their land, most of us just say Viva Vitalant. That means "to live," and that's what you'll do there. I surmise it's what you'll help others do, as well, if you do have a heart in ya. Y'see, when you ride into Vitalant, you stand judgement and answer fer your past deeds, fess up to where you been and what you done. If those of the Phleblo deem you worthy, and accept you into their lands, the gifts are shared. Yours, then theirs. Though you give of yourself, you do so with a mite's hair of discomfort, and the people see to your needs. yes, it's a righteous act to ride to Vitalant. It's righteouser still to return. And though you may not load your saddlebags, you will leave rewarded. And you won't weigh down your pony neither, no. No, you'll feel lifted, lighter, lighter than ever. Just, pray, not light in the head. Y'holler if that happens, y'hear? And there's something else I oughtn't leave out 'bout this story... It's all true. And it could happen to you, just as it did ME! *rolls back sleeves showing mite-sized scars on the inside of each elbow!* That's right... Platelets... Both arms... They got me good. And I keep. Going. Back.

great staff love Trish positive friendly atmosphere love the changes and people great serviceread more

This location may always be busy, although that doesn't affect the employee's work ethic! I've…read morenoticed that each employee takes their time to do their job correctly & ensures every donor feels comfortable. The vibes here are really chill & all thanks to the employees treating donors like friends

I came in with my husband recently to donate blood. My husband donates regularly because due to a…read morehealth condition, his blood level can be slightly elevated and its recommend that he donates blood here and there. Since we were together I decided to donate too. Granted we came in a little more than a half hour before closing, they took us and had us fill out a survey. After waiting, we went into the rooms to get our blood pressure. They took my reading once and said it was low, and had another person come in the room and take it and they said it was too low to donate and I'd have to come back another day. I take my blood pressure regularly and it was never as low as they told me it was - they said it was around 100 over 46. After walking out, I met my husband which also said that they told him he couldn't donate because his heart rate was too elevated. We both left and went home and took our blood pressures, and mine was higher than they told me (around 110 over 60) and my husbands heart rate was completely normal. It was obvious that they were trying to rush us out of the place because it was near closing. If it was too late to donate, they should have told us that it would take a while and to come back another day. Not lie to us and waste our time. Will not return.

As I stated in my previous review, I am a long time donor. I have donated platelets 106 times…read moresince May 2010. But Heartland has changed their donor rewards program for the second time in the last two years. And the new changes cut the rewards in half compared to last year. The cuts are so bad that for donating 20 times, spending nearly two hours each time, you only receive $125 compared to $300 last year. I emailed them to make sure I understood the new program and they confirmed the changes. Not much of a loyalty program if the company is not loyal to the people who provide them (virtually free) with the product that they sell to hospitals.

Me and my family new donors coming in we trying understand how they work but staff was asking to…read morepersonally question that doesn't have nothing to do with the policy.and open our mail we didn't experience for other plasma places and laugh and making disrespectful comments we felt unwelcomed and get negative 1 rated and no people skills.

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.

I received absolutely high quality care when it comes to Sky, Vanessa and Denoshie! I totally…read morerecommend those ladies received top pay raises.

This place is a joke, the most unprofessional center I've ever been too. The staff are not properly…read moretrained to stick people I had BOTH of my arms bruise up from blood clots and bruising this has never happened to me before in my life!! On top of that they would not honor my promotion because I gave them the promotion code while I was actually donating I forgot to give them the code at the front desk. They put my promotional code in WHILE I was sitting in the donation chair and ASSURED ME that I would get my $80 payment. When I was done I received a $20 payment. The next day they would not honor my promotional code and on top of that they would not restart my promotional code for the next donation. They took my code and did not pay me the correct amount and then said I could not restart my promotional code on the next donation. This place is a joke like I said the turnover rate is ridiculous every-time I come here I see new inexperienced faces. You cannot talk to a manager, they will not call you back and they are never available to talk to over the phone. While I was there I watched the manager walk around the entire floor and refuse to come talk to me in line. BioLife will definitely be hearing from my attorney for fraud and malpractice there nurses are not trained properly to use needles at all. If you value for wealth and health please stay far away from BioLife plasma centers. I pray that no one has to go through what I went through here. Please investigate these people.

I wrote this review on 2-26-11 but I think I put it on the wrong business page. I've continued to…read morebe impressed by this location of Heartland Blood Centers. Here is the review: Wow! I have never given blood before, and I was pretty anxious about it. The wonderful staff at Heartland Blood Centers in Winfield made the experience so positive I am actually looking forward to going back and donating again (which I never ever expected). I tried last week and they (Crystal- so nice) told me they couldn't let me do it because I had a headache. They were nice about it and explained that it might not be safe for the recipient of my blood (because I could be developing a cold or flu) and might also exacerbate my headache if I went through with it. I appreciated how careful and professional they were about it. This is serious business. I went back today and was able to donate. I was so impressed by everyone working- they were patient, friendly, informative, professional, positive, likable and careful. They made me feel important and special. It was such a positive and caring place to be. I was really surprised. Make sure if you have never done this before to bring a list of all out of country travel you have done in the past three years. You will also need your photo ID. Make sure you've had a good meal about two hours before going and that you've had a lot to drink in the days leading up to going. They have you read some information, fill out a form, and then take you into a room to ask you questions and go over your information. They take your blood pressure, temperature, and then do a finger prick to check your iron level. If all looks good they take you to the donation chair and explain everything thoroughly. I didn't think that it hurt at all. The regular whole blood donation only took about 8-9 minutes. They kept checking in with me making sure I was OK. After you're done and you sit in the chair a bit with your arm raised they let you go sit in the waiting area and drink and eat snacks. I love snacks :) so this made me very happy. They have a great selection. They have rewards programs you can get involved with. They said they'll let me know after they test my blood if everything is OK. I guess you can donate every 8 weeks or so. The other thing I thought was cool is that my husband has been donating blood for years at another Heartland Blood Centers location in Westmont, and just came with me for moral support. They treated him super well too, offering him snacks and drinks, and that made me feel good that they were so nice to him. My husband was really impressed with this location too- he kept saying, "Wow, she (Chaz) was really good.) I guess I could go on and on. I just never thought it would be such a positive experience. I highly recommend this location!

Most of us will NEED blood products at some point in our lives, but not enough donate. It's so EASY…read more(says the girl who used to nearly faint at the sight of needles and blood)! If *I* can do it, you can, too. Trust me. I'm now a Heartland (Bloomingdale) regular, but recently had to cancel one of my Saturday appointments. Luckily Winfield and Aurora are open on Sundays so I could still get in when I felt better! Location (because Google Maps liiiied to me!): In the same strip mall as Prairie Path Cycle at the intersection of County Line and Geneva Roads. The staff, as always, is AMAZING, and the facility is homey. There are magazines, a little play/activity area for the kiddies, and TVs in view for donors. Snacks include Famous Amos chocolate chip cookies, which is kind of a big deal. FYI: Naperville, Joliet, and DeKalb will soon be open every OTHER Sunday! Soo, if you can't get in to donate during the week, know you can donate on the weekends! Please, if you're eligible: give the gift of life-saving blood products!

the people here are amazing and work together well. The…read morequestionnaire takes more time than the donation. Nice work all and at the end I love oreos.

Lake Bluff Lifesource, now known as Vitalant-Illinois, is an amazing place! I have been coming many…read moremany times over the last year and a half and I have been shown nothing but kindness and compassion. Every time I walk in the door I get greeted by name with a smiling face. It also helps that they are very skilled with the needles and I have never had a negative experience with the insertion or withdrawal. If you want to do an amazing thing by donating blood or what I recommend- PLATELETS :) this is the place to do it!