(8/5/26) Edited to add:…read more Today, I was informed via phone by Alyssa at the clinic that I have been deferred until I speak with the center manager, who is only in one day a week - tomorrow, from 12n until 830p. This is not convenient for my schedule, and this means that I cannot donate for at least another week. I noticed this because the portal says I can donate today, but it would not allow me to access the pre-donation questionnaire as I normally can on an eligible donation day. Later this evening, my eligibility status in the app turned to "unavailable". (8/4/26) Edited to add: During my donation visit, I was advised by management that my previous comments made here on Google were the cause of the visit to the Medical team today. They advised me that "if this clinic is too problematic for me", that I should "visit another clinic". From the horse's mouth. During my visit today, I was not able to answer my pre-donation questions due to the deferral flag in their system, and the staff frequently lost me in their system. I was delayed heavily before donating, up to 45 minutes in total due to their problems and issues with my system profile. During my wait in line to speak with a pre-donation employee, the male medical "nurse" looked up from his station, saw that I was standing in line, stated to his co-workers that he needed to take his 10 minute break before seeing another donor....and then walked away from the pre-donation desk he was working at. At the end of the delays, I was advised that my iron levels were 1% off, and I was not able to donate today. After ~3 weeks of not being able to donate, my iron levels should be through the roof. I should probably heed their advice. (8/3/26) Edited to add: I reached out to CSL, and they will only speak to me by live chat. The live chat rep states that the amount of time listed as my deferral is not one week. However, the chat rep cannot provide additional information on the deferral, and have flagged my request for a callback from an employee at this location. I have received no callback from this location. In turn, no one from this location will contact me about this discrepancy, nor discuss their reasoning to defer me for longer than one week. -- Consistently inconsistent with their deferral methods. You'd think that the staff gets kickbacks for limiting the amount of donations per week. I have been deferred three times in four weeks, recently after my 24th consecutive donation. Last week, it was a blemish in my inner arm region. I was told to come back when it was no longer visible. This week, the medical staff took quite a long time to read some notes on my electronic file, and I was deferred for having a suspected bug bite. I was told my deferral period this week was one week. I haven't stepped outside all week. "Maybe its a sweat pimple", the medical "nurse" added. Who seemed to be in a bad mood, and wasn't overly warm when making her assumptions, which she implemented as facts. This is the norm at this specific clinic - staff members project their bad attitudes and personal issues upon donors like myself. If they're in a bad mood, you might get deferred. They will make up any excuse and not care either way. They will concoct notes and post them against your file to conspire against your donation schedule. Donate elsewhere.

I was going there for awhile I got a bruise on my arm and I got tired of going to medical for a…read moretiny bruise so I covered it with makeup and they banned me because they said i decived them that was not the reason I was honest about everything that was important about my health issuies and medications it was so unfair and after i was done donating plasma they would leave the needle in my arm for too long I would not go there they are so under staffed there

My husband and I went yesterday evening to give blood. I'm always amazed at the kind and helpful…read morepeople that work in the Joliet office. I met two new people new to me that were outstanding. Joseph was great he checked me in and educated me a little bit on things I didn't know and Autumn who drew the blood and chatted with me as the process went on she was very kind and just a great person to talk with. all of things things make it much easier to donate and it makes me want to come back as I said I think this office is outstanding welcoming and kind words make a huge difference. It's nice to be able to donate blood because you just never know when you or someone you love will need this gift of life. I would encourage everybody that can to set up an appointment to give. It's very easy doesn't take much time and you could be saving a life. I haven't been to any of the other donation centers in the area, but I will say that Joliet is outstanding one of the best places to go. Thank you for making my donations so Simple and actually a pleasant experience.

Staffs are so nice, friendly, well organize. The place is clean and so comfortable. I come here all…read morethe time to donate my blood.

Don't go here. Understaffed, dirty, unprofessional, unsafe. Long wait, low pay, constant mistakes…read more If u have to, at least go to a different location, this one is unacceptable.

unfortunately, I started at this location. They were and very But it was the closest to me so…read moreI continued to go. On my third visit I decided I will never be back there again. Still not as long of a wait. I had a very unexperienced technician. She bruised and damaged both of my arms. I've never had such an awful experience. They did not give me an ice pack until I asked for the third time. I had two more donations to give for the bonus and now I may not be able to go because my arms are so bad.

Eniya is very rude, horrible attitude, you'll sit on the machine for 20 minutes nobody cares. Very…read moreloud and unprofessional. A lot of bruising and not enough practice.

On Friday 10/13/23 My Tablet was Stolen from the Bio Life Plasma Center in Joliet on Larkin Ave. It…read moreis a LG G Pad X2 8.0 Plus which had the Speaker Pack on it. It had a Large Crack Across the Screen towards the top that went from the Left to Center/Right side of it. I unfortunately put it down and got Distracted/Sidetracked. By the time I noticed it was no longer in my posession I had told the center staff but they were not very helpful to me in my time of need. I used the find my device app from my phone to sound the alarm & whoever had it kept Turing the sound off according to the app. Then they also must have turned the device off because it was no longer registering online with data and stopped showing me battery percentage. I did file a police report with Joliet police on Friday night but I don't know if that is gonna do much good. The plasma place did say that after reviewing the camera that they didn't see it? Which I have my doubts because I am pretty positive that I know every spot where I was & had set it down while waiting there. Please be more careful with your personal belongings and keep a eye on your stuff when out in public. If someone sees this and maybe saw it that night or knows its whereabouts I just want it returned to Biolife Plasa Center, No Questions Asked. Also any thoughts to make the Plasma Center look at there security cameras better? Maybe if I tell them everywhere I was in the building or where I think I may have left it? I am just in shock that someone would steal a 6 to 7 year old tablet that was in rough shape and had a cracked screen. Even if I put it down or was care less taking something that doesn't belong to you is still theft.

I'm a firm believer in "you get what you give" in life. Right now I'm a stay-at-home-parent which…read moremeans giving in my community looks different than monitory gifts. That's why I'm happy to live close to a blood donation center. I've been donating blood for decades when it was Heartland blood center, and my mom set the example for me when I was a child that this is something we should all be doing. I was told this past year that there's a greater need for platelets donation than blood right now especially for cancer patients and people with clotting disorders. So I gave it a try and have been primarily donating platelets ever since. It's a much longer process unfortunately (2+ hours every donation) and you can donate every 2 weeks for platelets. Blood is every 8w and I think for some reason plasma is every 3-4w. I used to donate plasma in college and did it twice a week every week for at least a year or more because they paid me for it. That wasn't through Versiti though. The only thing I really have a problem with is that Versiti as a company is borderline harassing me by phone on a regular basis to donate more platelets. I have a family and I have stuff going on in life, but I manage to set my appointments for donation every 2-4 weeks depending on how busy my life is. But I don't think I need a call every day for a week about a $10 e-card promotion if I sign up to donate over the phone. The eagerness over the phone is overwhelming in contrast to the people working in the centers. Other than that, I think it's one of the best ways to give to others.

From the owner: We are stronger together! Established in 1943, Versiti Blood Center of Illinois (formerly Heartland…read moreBlood Centers) combines the strength of blood centers in Illinois, Wisconsin, Indiana, Michigan and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Illinois hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

I been going to Lifesource Blood Service Office in Oaklawn ! Very Good location ! As I posted…read moreearlier Very Good Personnel who wish Help in your time there as you donate blood to help someone .

I went to donate blood today for Red Cross at the event center, it was very pleasant and Nikki L…read morethe girl who took my blood was very professional and pleasant, there was no pain at all, and she made my donation something that would make anyone want to donate again, thank you Nikki L for all you do.

I donated today and had a good experience. With Covid-19 in full swing, they have options for…read morecompleting your questionnaire from your phone so you can touch one less surface. I wish they more frequently had the swag or gift card rewards, but I give either way. Also wish they had more variety in their snacks. It's typically bags of cookies/chips and juice/pop. It'd be nice if there was donuts or other baked stuff.

I donated blood for the first time at this location and everything was great! The place was clean,…read moreeveryone was nice, the tech did a great job placing the needle and it was really quick. I felt sick for a moment (I had a feeling I would because of my nerves) and was taken care of very quickly. Will definitely be back to donate again!

This is my favorite blood donation location (and company). I've never had to wait, and the staff is…read morevery nice. They make me feel comfortable and always check on me, especially during longer donations. They always keep you up to date on donor promotions and answer any questions you have about your donation. There is a beverage/snack area that is always stocked for after your donation. I'd encourage everyone to donate at this location to help save lives.

Great experience donating blood today! Renee was wonderful for the donation and all of the staff…read morewere great. If you're concerned about the experience it was painless, and Renee made the time pass.