I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

I really appreciate this team I couldn't ask for better family physiciaNs I would recommend this…read morefamily they're not lying about helping in hand when you need it There is someone who is helping me so much with things I can't handle/ understand. She is the best I appreciate her for helping me and my family Thank you Caitlin S.

First of all I am a woman of a certain age. Fifty is knocking on my door…read more I broke my arm last August and Loma Linda did a lot of tests on me. After that the Riverside Family Physicians have taken care of me. I had no idea what bad shape my body was and still is, and they are helping me navigate through it all. And there is a lot, I mean a lot of doctors appointments to keep track of. All of the staff from the Call the Car to the phone center, receptionist, nurses, doctors, interns are so good at what they do. Not only that, they have good bedside manners. They are always ready to help and very knowledgeable. I am so surprised at how nobody loses their cool. My team (there are many) that I deal with weekly are awesome. I look forward to my visits. I have referred some people to RFP. Thus location us nice but there is also a location at 4310 Orange that might be closer. I'm not sure they offer all the services there though. So, don't hesitate if you need a new medical team

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Appointment was at 11am! Waited over an hour just to get called in! They close at 12pm on fridays!…read moreWaiting in the lobby and Got called in after 12pm! Also majority of the staff is already leaving! This place is a joke. I would definitely not recommend unless you want to wait all by yourself in the entire building!

I'm so glad I found Dr. Dzvonick. I've been dealing with Kaiser for the last 10 years and am…read moreabsolutely fed up with their one-size-fits-all approach to healthcare. I really felt like another number instead of a patient. Dr. Dzvonick is a great listener, is reasonable, and is clearly in this business to make a positive impact in his patients' lives. His services are worth every penny.

Bizarre First off,…read morewebsite is deceiving as it says $320 for a consult and lab tests. Only after I paid for my consult and the additional tests did the receptionist tell me the little "2" at the end of the description leads to a footnote where the tests are separate. So my bill was almost $900 for a 35 minute consult and one saliva hormone kit and a blood test. Make sure you read EVERYTHING on the website. My primary concern was dismissed by the doctor in the first 5 min. He asked to see my skin and told me he has the same type of moles on his skin, his moles were bigger, and that they aren't connected to anything hormonal, which was my concern. This is when I should have left, since he either didn't take me seriously or didn't know how to help me with that and just couldn't admit it. Then he took my pulse and literally accused me of trying to slow down my pulse. "It was normal but then you tried to slow it down." Uhh.. what??? It made me feel belittled, again. I ended up paying for the consult and tests, went home and realized I was pretty unhappy and this wasn't going to work out. I called the next day asking for a refund and to discontinue my journey with the doctor. Came into the office, was processed the refund for the tests only. Receptionist then hands me a letter from the doctor. It was like a bad break-up letter, lol. He states that he gives the same level of care to all other patients. If that's really so, then take your money elsewhere, where you won't be dismissed for something seemingly benign. He is happy to take a pretty hefty fee of $320 and not want to make it right if you're dissatisfied. Everyone has a right to post reviews. His tried to make his letter to me intimidating, so I perhaps wouldn't be honest about my experience on the internet. Well, people have a right to know. On a happier note, the receptionist was nice and prompt. Save yourself some time and choose any other doctor he listed on his letter. Dr. Dzvonick has a HUGE ego.

Dr Vanessa Ho is a one Dr office and in the past 8 years she has been outstanding in her expertise,…read morecaring, and communication. Her office staff are organized, efficient, and caring. The portal is user friendly and she or her staff respond to within a few hours. She anticipates my needs before I ask and provides referrals, orders for tests, results of previous tests and a date for my next office visit before I leave. The other day I went to the office to pick up a firm and they had gone to lunch. I returned to my car and heard a tap on my window and the secretary had seen me and brought the form out to me. Who does that! The best in Riverside

Dr Ho and her staff are so good in every area, I don`t get the bad reviews. Three of us go to her…read moreand we all like her, she is a major relief to us. You are mad at them for going to lunch for two hours, who doesn`t? Sonia is as nice as can be to us every time. Dr Ho knows more about my ailments than any specialist I`ve seen and forms, scripts and emails are done before I even get home. Some of the pettiness is over the top, what is wrong with you?

First I'd like to say I went to see Doctor Rupp years ago. She helped me and my children. Second…read moreshe has the biggest heart and wants to make you better. For instance my youngest boy got stung by some bug I had the driver's side window down and it flew in the car. His had got really swollen fast. I called doctor Rupps office and we where seen right away. If you have a chance to see her go see her

Doctor Rupp has a small practice. Because of this she is the only doctor you will see - no…read morebureaucracy, no long wait times, no passing the buck. She and Alma run the office with kindness and efficiency. Doctor Rupp gives you the personal care that only a sole practitioner can give. I heartily recommend her to anyone looking for a great GP. Alma makes medical billing a breeze for all the patients. You won't find medical care like this at any conglomerate or multi-practitioner clinics.

Dr. Couture is one of a kind. His staff is very professional and seem genuinely happy to work…read morethere. Dr. Couture, listens, spends time with his patients, and doesn't just treat the symptoms, he is looking at your entire medical history, to work to solve your overall health and well-being. He is so genuine, that I actually look forward to seeing him. I would highly recommend him, and I have to several people which are all patients of his now.

Dr Shawn couture is always so friendly, and helpful love his office definitely recommendread more

Dr Schneider is an absolute angel. There is a reason he's been voted the top in the Inland Empire…read moreso often. He's so very smart and experienced and also kind hearted and caring. He's quite efficient & so is his office staff. I see some people complain about the front desk but she has been nothing but incredibly kind & caring to us over the years. Do be on time (or early ) for ALL Drs because it's so easy for them to get behind when they are seeing so many patients. I do have to say that in my experience with other providers, the nicer the Dr, the tougher the gate keeper has to be to protect him/her from being overwhelmed. To our family they are all a great team, and our family has dealt with some VERY serious issues over the decades. I just adore them!

I am current assigned to this doctor and I tried making my 1st appointment because I was having…read morechest pain and not feeling well literally as I was speaking with the lady who answered the phone, and she refused to give me an appointment because I didn't have the insurance details at hand, I told her I'm assigned to him and that's how I got their number because it's my medical card and she just stood quiet, worst service ever!!!

Ive been a patient for 8 years,and i will never go anywhere else. Dr Mangoba contacts me personally…read morefor anything he sees that changes with me, which lets me know im not just another patient, im someone he knows, follows and is aware of my needs and my treatment. His office staff in Riverside, Crystal And Cassandra treat me like family, are super kind courteous and helpful. Ill never go anywhere else.

Horrible experience. Waited in an overcrowded (standing room…read moreonly) waiting room for 90 minutes (over an hour past scheduled appointment time) and still hadn't been called into an exam room (for more waiting). People in waiting room complaining about the delays and unanimously agreeing that office 'over-books' patients in effort to maximize profits. How can you trust a Doctor/office who clearly has no regard or consideration for patients?