Yesterday was our first visit. I am happy to say it was a great office. Clean. Was my daughters…read morefirst time at a dentist all together so she was a bit uneasy but the visit went well and they were very nice to her. I was establishing a new dentist and I'm happy with my care. The dentist was nice and caring as well. The hygienist was great. She took her time cleaning and was very good. I've had some that rushed to get it done and didnt take their time she was the opposite. She was great. I give this office 5 stars. I've been in the medical field for over 15 years till recently. I've ran medical offices and urgent cares and also dental offices and this office is doing great!

There so great with my ninos! It's not like it is in the movies kids crying. Mine think it's fun…read moreand they get a little goody bag when there done.

Always a great experience taking our daughter here. They're very kind professional very patient…read morewith her. She loves the attention and the goodies she receives when she's all finished up A special thanks to Yvonne she's the best!

The best staff, super patient with the kids, the best doctors I really recommend this place!read more

If I could give 10 stars, I would! I took my six-year-old son in for extractions and the assistant…read moreDawn that helped us was amazing. She was so kind and patient and made my son very comfortable, we saw Dr. Anaïs and she was absolutely amazing from start to finish. She was wonderful. She talked to my son through the whole procedure and and my son didn't feel a thing, she was great. I highly recommend Sunny smiles. They even gave him tokens to pick a toy and a golf and stuff certificate!. Everyone is so kind from the front office to the back. Definitely a great experience.

Parents do yourself a favor. Any information regarding what insurance they take, get a name and…read moresigned paper saying it is true. We asked last enrollment what insurance they take and the front counter said Delta, so we got delta. Come to find out they won't take a certain type of delta insurance? Wrote an email to speak to the insurance coordinator. No response or return call. While the dentist are great, the front office makes it a horrible place. Now we can't renew our insurance until next enrollment and we are stuck paying heavily on services for our kids. I've always been taught if you don't know something for sure, get back to the person or say I don't know. I guess common sense is gone with this place.

This dentists office looks like a spaceship which is a big hit with my kids! I wish my dentist…read moreoffice looked like this when I was a kid or even now! My children have been coming to this dental office for some year now and they look forward to it each time. The front desk employees are always welcoming and helpful. I'm able to make their appointment each time with no issues and they even send me a text message to remind me of their upcoming appointments each time. The dentist hygienist and dentist are great with my kids! They seem to really care about them and their comfort. One thing that really stands out to me is that they ask my children if they have any questions not just me. Everything is also very clean and comfortable.

Lauren and Dr. Betsy are Amazing!!! They are kind, compassionate, professional and very much in…read moretune with the patients (my daughters). If you're looking for a pediatric dentist that is going to create a safe, nurturing and positive experience for your child, come to Ventura Childrens Dental! They are the best of the best :) (Especially Lauren!) Jessica, Sammy & Ella

Before scheduling my daughter's first dental cleaning, I specifically called to ask whether this…read moreoffice accepted TRICARE dental insurance. I was told they did, so I made the appointment expecting routine preventive care to be covered. Several months later, I received a bill for $77.45. When I called to ask why, I was simply told that my insurance covered only 50% of the cost. No one mentioned that the office was actually out of network with TRICARE. After contacting TRICARE directly, I learned that the reduced coverage was because the office was out of network. Only after I called the office a second time and specifically asked about it did a staff member finally confirm that they were not an in-network provider. I paid the bill and am not upset about the $77.45 itself. What disappointed me was the lack of transparency. I specifically asked about insurance before scheduling because I wanted to avoid unexpected costs. Had I been told the office was out of network, I would have chosen an in-network dentist. I also emailed the office to share my concerns and give them an opportunity to address the issue before posting a public review, but I never received a response. If you have dental insurance, I recommend confirming not only that they "accept" your insurance, but also whether they are actually in network, as those are not the same thing.

I selected Oak Park Dentistry specifically because they advertise themselves as a pediatric-only…read morepractice, and I expected a high level of patience, child-centered communication, and transparency. Unfortunately, our experience fell well short of that standard. I initially scheduled my 6-year-old son for a cleaning and evaluation of a problematic tooth that likely required removal. The dental technician we encountered was kind and professional, and I appreciated that the practice focuses solely on children. However, my very first interaction with the office--during the scheduling phone call--was unpleasant. The front desk staff came across as curt and dismissive, and it felt unnecessarily difficult to secure an appointment. This already raised some concern. On the treatment day, my son became anxious when staff attempted to tape a VR headset onto his nitrous oxide mask. We then waited approximately 25-30 minutes for the dentist to enter the room while my child sat in the chair wearing the mask. By the time the dentist arrived, he was understandably restless. My son tolerated the lidocaine injections without resistance, but became uncomfortable once a mouth prop was inserted to hold his mouth open. At that point, I expected calm explanations and reassurance directed toward a young child. Instead, communication felt abrupt and procedural, with little effort to slow down or explain what was happening in a developmentally appropriate way. Within a minute of my son becoming tearful, Dr. Alami stopped and informed me that he would not proceed with any treatment if there was any resistance. I was told that because nitrous oxide and lidocaine "did not work," IV sedation was now required and that oral sedation was not recommended or worth attempting. Dr. Alami explained that based on his 20 years of experience, if nitrous fails, oral sedation will as well. What troubled me most was what appeared to be a zero-tolerance philosophy for normal childhood anxiety. My son is not a difficult patient--he responds extremely well when providers take time to explain procedures and allow him to move at a reasonable pace. Expecting a 6-year-old to exhibit no hesitation during dental treatment is unrealistic, particularly in a pediatric specialty practice. If this is the office's standard approach, it should have been clearly disclosed during the initial visit or before beginning nitrous oxide and administering injections. Subjecting a child to that process only to immediately discontinue treatment was upsetting and unnecessary. I was then referred to the front desk to review financial arrangements. I carry Delta Dental PPO, and was informed that Dr. Alami is the only provider in the practice contracted with that plan. For any IV sedation, Oak Park Dentistry requires full payment for the dental treatment on the day of service, with reimbursement from insurance to follow weeks later. I was quoted $1,430 for one extraction (with space maintainer) and several composite fillings. Additionally, the anesthesiologist--who is not affiliated with their office--requires payment in full at $750 per hour. I was advised the procedure could take approximately 1.5 hours, totaling an estimated $1,125 or more, plus a deposit simply to schedule the appointment (quote is solely for anesthesia). Taken together, the handling of my son's anxiety, the communication style, and the substantial upfront financial requirements led me to decline further treatment. I sought care at another pediatric dental office one week later, and the experience could not have been more different. From the front desk staff to the providers, everything was calm, communicative, and genuinely child-focused. Most importantly, my son responded extremely well and completed treatment without issue--confirming for me that the approach taken here was not the only option. While the technician we worked with was courteous, this practice was not the right fit for our family, and I would strongly encourage parents to ask detailed questions about sedation philosophy, behavioral expectations, and financial policies before proceeding.

Love this place! They take amazing care of my son and he looooves all the kid stuff they have for…read morehim! Especially being able to watch movies while getting his cleaning :)

This is our forever dentists for our lil toddler. Amazing with our daughter and even though she's…read morenervous at first, she warms up and does so great with the Dr.

Been coming here for nearly 3 years.! Amazing staff, great…read moredoctors and genuinely patient. Very transparent in what is best for your child. From being referred to UCLA and now being fully comfortable coming back. She always looks forward to her popsicle and toy. She loves coming and she's only 5 years old. I would 't suggest any other dental area and before paying they do provide all details of what will be done and fees.

We have been to multiple pediatric dentist after my daughter was diagnosed with five cavities, and…read moreone of the her teeth required an extra extraction because it was infected. This is the only pediatric dentist that provided a referral to an orthodontic surgeon in the moment, and the surgery was a success and their attention to detail.

Do not bring your kids to this office. You are doing a disservice if you do. I will not go into…read moretoo much details here as other reviews have expressed similar concerns and frustration. We interacted with Dr. Niloofar Farahani and her office manager, Serena. The practice is the most unprofessional, disorganized, incompetent, and dishonest I have dealt with. I am deeply sorry for my daughter's experience and how she was treated. Go somewhere else. We are much happier with the new pediatric dentist who took time to explain everything and a competent front desk staff who proactively get treatment authorization from my daughter's oncologist and contact my insurance to get treatment approved...all the things this practice failed to do.

My daughter had an appointment today to remove a tooth & to say I was concerned how it would go…read morewould be an understatement. Some background info: The last time she had treatment done she was sedated over a year ago because of how apprehensive she was. It took a bit to build her up to going last week for Dr. Niloo to check a tooth that was bothering her. We didn't wait too long for Dr, she explained the treatment efficiently. Serena was great as well going over cost and scheduling. Fast forward to yesterday preparing her for the appointment she said absolutely not that she was going to run once we got to the office. Well let me tell you Dr. Niloo, Serena & Sophia took care of my girl better than I could have imagined. Dr. Niloo was so present & engaged with her explaining the entire process, setting expectations. Told her a creative story on what to expect when she would numb her she didn't even flinch, cry. We both walked out of there smiling! From the bottom of this mama's heart THANK YOU!

The doctor in ventura office is not sympathetic with the pain of the children. The assistants and…read moretechnicias and not pacient empathetic. They took x rays on my kid with a bad attitude. The doctor never tried to fix my son's teeth problem..they discriminate against kids that are a bit overweight. Horrible experience. Dont take you kids there unless you want to feel descriminated.

So i didnt have my hopes up due to my 6 yr old having EXTREAM fright/anxiety from previous…read morepediactric dentist. As soon as we were taken back the dental assistant Jackie was a dream explaining step by step to my daughter. Its been way more then a yr the last time she had xrays let alone a real exam or cleaning. Long story short she took her xrays n exam n cleaning like NEVER before its like we had a different child in that room lol i was very happy the Dentist also was so nice and careing explaing everything to her. My 1.5 yr old also got an exam and the dentist was patient with her also she also loved it. Im so happy with this place.

I couldn't be more happier with my choice in choosing Sugarbug Dental and Orthodontics to take care…read moreof my children's oral hygiene needs. Even though the drive from Sherman Oaks to Oxnard City is long, I still couldn't be happier with my choice. The offices are clean and organized. The doctors and staff are amazing and always greet us with a smile. My two teenagers have always been afraid of visiting the dentist. However, when we started our dental journey at Sugarbug they seemed to get more comfortable with the idea and even agreed to getting braces. Both recently graduated about a year ago from ortho and I don't think words can suffice with how happy my husband and I are with the results and care our children received! I believe we have been visiting the Oxnard location for over seven years now and have also visited one of the newer offices in Camarillo. Both the dental and orthodontics offices and staff are incredible, informative, attentive and professional. At this point I wouldn't trust any other dental group to take care of my family. Look out Sugarbug soon you will have a third member of our family joining in on the "fun" lol. THANK YOU Dr. Begian, Dr. Vikrum, all the dental assistants and the remaining staff! We love our visits!

I believe they misrepresented dental xrays and used inflammotory language to get us into their…read moreorthodontics office. Upon a second opinion and more recent xrays, my child did not need braces. Saving us $6500.