I am pleased to give this review. The staff here at beautiful smile are friendly, warming and…read morewelcoming. The facility is well maintained, clean, and up to date with dental tech. I've only been a patient for 2 days now and must say I'm happy with the level of care and service. I moved to Waukegan 2 years ago and my regular dentist is a 45 min drive south, I've decided to switch to Beautiful smile because of the shorter drive but most of all the awsome experience. Thank you Beautiful smile dental center.

My only visit with these greedy pigs was 07/07/2023. We'd spoken 3-4 times beforehand because they…read morerescheduled. I showed up 15 minutes early because I hadn't received the new patient paperwork they were supposed to email. When I handed the receptionist the completed paperwork she told me they needed a copy of the last set of full x-rays as my insurance only covers it every five years-or I had to pay an extra $150.00 out of pocket. They had ample time to establish this prior to the appointment. The receptionist then tells me that they don't check benefits until the day of the appointment because if they check in advance, insurance may expire before the appointment. HUH? Insurance can retro-deactivate at will.. I told her that I would be glad to reach out for the x-rays on their behalf but wouldn't be paying out of pocket. I also advised that the old DDS has staffing issues so it might take a while. She said that was fine and they could still do my cleaning. About 10 minutes later she called me back to the desk to ask if I was able to get the x-rays yet. WHAT? I explained that I wasn't in a position to make a call from their waiting room and would email the old DDS a request when I got home and normal turnaround time for a records release at least 5 business days. Then, some guy comes out of the back room and starts arguing that I need to get them for "legal reasons". That's BS and I don't appreciate being lied to. Then a 3d lady hops in and tells me that they can't ask the old DDS due to HIPAA regulations. Nothing is going to make a provider lose credibility faster than using HIPAA as an excuse for not doing their job, all they need is a signed release. They finally agreed to do their own set of full x-rays at no cost to me. The DDS asked me why I switched from my old DDS & I explained that they had too many staffing issues and she asked what I do for a living and if we ever have staffing issues (rude!). They also tried to up-sell me thousands in unnecessary treatment and made me sign a million waivers as intimidation. They also padded the bil for a $32.00 consultation fee-which insurance denied. So...fast forward to January 2024. For obvious reasons, I have a new DDS & I ask them for copies of my X-rays & this is the response they text me: Good Afternoon Dear Stacy, I have tried to contact you since I missed your call, sorry about that, I wanted to inform you that we are going to return the $52 to your insurance for the bitewings but you will have to pay for the complete set of your x-rays which, respecting the value of your insurance, is $105 since they would not cover that procedure on the day of your visit please call back at (847)249-5700 thank you. Anyhow, I very eloquently explained that I wouldn't be paying them a penny. The new DDS said not to worry about the copies of the X-rays and I was going to just move on but then a few days later I received the x-ray by mail. No letter, no explanation no, $0 statement. These people are just too unprofessional for words!

I decided to try this place for a follow up visit post tooth extraction from an oral surgeon. My…read moreuncle recommended it, and he's a man who demands expert service. They scheduled me in right away, for later that day! Friendly and helpful staff at the front. They took some x-rays, gently, as I was still recovering. We discussed some other issues I was having, and they recommended I see a gum specialist. That was great info, no one at my usual place had mentioned this. They also gave me a referral for a local place that seems perfect. Ultimately, I didn't receive any treatment on this visit, so I can't comment on that. But the info, referral, and careful handling I got was well worth the visit.

Went here for a cleaning and the dentist and hygienists were so kind! They made me feel so…read morecomfortable and explained what they saw very clearly. I definitely recommend. And they accept a lot of insurances!

After a crown was submitted to the insurance, approved and paid the billing department continued to…read moresend X-ray charges that according to the Dr Patel were included in the original total cost of the procedure. In other words it appears the billing department is double billing. I spoke by phone with billing and was told she'd talk to the dentist and call me back. There was NO call back. I'm still getting bills! UPDATE: Within minutes of posting this I received a call from the billing department and the doctor had finally been contacted and agreed with me about the additional charges. The X-ray charge has been removed. I have changed this review from 1 star to 5. Be cautious when receiving additional charges from any dental billing department. This is NOT my first experience with a dentist office over billing.

Warning!!! When a dentist office brings in a finance person before you have anything done they are…read morea scam. Lakemoor Dental on rt 120 was close to our house so we gave them a shot. My wife went in and they told her she needed 7 crowns which is where the finance person came into play. She just went to another very highly rated dentist in Wisconsin (We moved) and the dentist said everything looked good with no need for any crowns. 7 crowns was going to be over $12,000.

All of the dentist that we have seen are wonderful! They explained everything regarding the…read moretreatment plan and Mandy who does the insurance authorization is on the ball and very informative and has always kept us posted on what insurance coverage we have and what we're available to use. I highly recommend this practice. I wouldn't go anywhere else.

So fast and easy for wisdom tooth removal! Dr LaTocha was absolutely amazing! I was in and out in…read more30 minutes

I recently had periodontal surgery, gum graph for 4 teeth, and follow up care with Jyoti Puri, DDS,…read morePhD. I highly recommend, Dr. Puri and her staff and office. All were courteous, professional, efficient, and personable. Dr. Puri has a caring, sensitive, and calming presence. She is honest, direct, and articulate in her explanations. The outcome is phenomenal! I can't recommend her more highly. Rev. Kathleen B. Krostal, Ph.D., Antioch

Business has been losing their heart over the years they do not care about the client good luck…read morekeeping your appointment if you have car trouble. The receptionist messed up our appointment and did not apologize we had to cancel and no one was apologetic everyone was rude all they care about is money. how sad I will no longer go here

I absolutely cannot recommend Dr. Goel enough. My dad broke his tooth and Dr. Goel provided him…read morewith multiple treatment plans at different tiers. He was in a rush to fix his smile in time for my wedding, so he went with the middle tier treatment plan and they got it done in time for the wedding. He is so happy with the results. As soon as I saw him, he flashed me a big smile. I can tell he feels more confident talking to people now and he even smiled for my wedding pictures! Thank you for providing my dad with a smile he's wanted for years. Thank you for understanding his money/time constraints and making a realistic treatment plan for him. He'll be back!

I was told I needed 6 crowns and some filling replaced! I went and got 2 other opinions and was…read moretold, only 2 crowns and no fillings need to be replaced. I was told I had gum disease and have to have antibiotics shot in every 3 months for life that insurance did not cover. Again, not the case according to my 2 other dr opinions. I wish I have known better when I brough my daughter in last year for $9000.00 worth of work. Yes, I was scammed...

I went in to get two molars removed and I had a really good experience, friendly and welcoming…read morestaff ,' Dr.Omari is amazing. explained what he was about to do, made the process easier than I had it in my mind . Recommended for sure

Excellent facility, skilled doctors, professional and friendly staff, excellent communication,…read moreflexible and accomodating

This was my first appointment with Dr Rutledge, Savannah, Maria, and the wonderful support staff…read more I understand so much better how to be proactive with my dental care. They explain anything you'd be curious enough to listen to. I LOVE this whole office!

I can't say enough positive things about Park Avenue Dental Professionals. I have been a patient…read morefor over 10 years, and I HIGHLY recommend anyone to become a patient. Beautiful office/facility, and incredibly professional staff. Dr. Christie-Jaroch is very thorough and explains each procedure with a caring bedside manner. All of the dental hygienist on staff are professional, thorough, and excellent as well.