My 1st impression of Santa Paula was crabby people until I lost my aircraft key, and ran into Rob?…read moreone of the mechanics who not only fixed the key issue, but also helped fuel the plane!! Great operation and I hope to return for my annual.

I helped a friend bring his A/C to Ray's for some avionics work. While the work was being…read moreperformed I sat on a stool in the hangar. Then a mechanic came up to me with an attitude stating that was his stool and was blocking his toolbox. I apologized and moved. Then he came at me in a rage saying he paid for the stool and I had to write to use it. I told him I understand because I was a mechanic, than he said "WELL YOU KNOW BETTER". Emotions were getting heated and I said YOU HAD BETTER BACK OFF BEFORE THIS GOES SOMEWHERE WE DO NOT LIKE. Then I walked out of the hangar to get some distance. Later I talked to Ray (the owner) and explained the encounter. He said he would talk to the mechanic. I was surprized there was no apology or even wanted to know the detailed. The impression I got he did not care it part of doing business. WOW, Customer Service is NONEXISTANT THERE.

I've had my annual done here 2 years in a row. Couldn't be happier with the work done!read more

Years ago, Kevin Schiff did some general maintenance on my plane, and I had no complaints; however,…read morehe ultimately (mis)diagnosed a suspected crankshaft failure. Per his estimate, the repair would cost between $10000 and $15000, and my heart sank. After some research, I decided to first have the crankshaft thoroughly boroscoped and mechanically examined by an FAA-certified engine specialist before agreeing to such major repair. The inspection cost me a good chunk of money, but no damage to the crankshaft was found. None. I got it in writing, too. I can only assume he was embarrassed about getting it so wrong, as Mr. Schiff quickly advised that he would not work on the plane again in the future. Entirely his decision, of course. I found another experienced mechanic in no time and continued flying my bird for hundreds of hours without any problem. The plane is living out of state today, still flying high - with the same crankshaft.

Here's to the Jetset life!…read more Out of all the Private Airport's that I've flown out of, I would have to say that this is by far the best one. The lounge area has high ceilings and is super clean and the staff is extremely efficient with unloading your bags right when you pull up with your car. After they unload your bags onto the cart like clockwork, it's easy to find parking a few steps away. The location it's just south of LAX and doesn't do well with navigation because it'll take you around in circles on Imperial Highway whether you use Apple Maps, Google maps or Waze, so be careful not to miss the tiny little driveway. Immediately as you turn into the driveway take a sharp right and head straight down to the last parking lot where you'll easily see suited bell boys waiting to take your bags. Service has been extremely consistent here. I believe I might've flown out of this airport over 15 times in less than six months. They serve champagne and offer snacks and their bathrooms are really clean. If there isn't champagne the concierge will definitely make an effort to get some for you. It's usually never crowded and the most I've ever seen were two other people waiting for their planes or ride to come and the lounge clears up right away. This is the best private airport that I've flown out of from California to Nevada.

When you are rolling with your homies VIP style via private jet out of Santa Monica Airport (SMO)…read moreyou have no worries about parking because it is a small parking lot and there is plenty of room for you and no parking fees too. Ok...it was my one time brush with getting a taste of the good life. Some friends of mine were picking me up at the Executive Terminal at Supermarine to fly me to Monterey to meet up with my SO who was driving down from San Francisco (yeah...he was sooo jealous). Anyways, I parked and entered the terminal. It is more like a huge airport lounge but everyone is dressed up. I was a bit nervous but very excited about my first and only (hopefully not last) private jet flight. I tried to act like HELL I DO THIS EVERY DAY so I wouldn't stand out as a phony so I did not take photos or look around for details. I just sat down and picked up a magazine dedicated for private jet enthusiasts and thumbed through the ads for multimillion dollar jets that are custom made and waited for my call from my friends. I finally got the call and had to wait to be escorted to the tarmac. There I met my friend and boarded the plane. It was amazing. Oh...it was just a brand new custom made Cessna Citation X the low end Citations only about $25 million.

There are so many great things to say about this airport and I know, If I try to list them all I'll…read moreforget something or someone and feelings will get hurt. So, to keep the peace, I'll play it safe by the KISS rule. Great airport. Great ATC. Easy approaches and departures. Free transient parking. Free shuttle service to local hotels. Best fishing hole in the valley right next door at Apollo Park (http://www.yelp.com/biz/apollo-community-regional-park-lancaster).

We landed here after seeing the poppy's nearby and needing to use the restroom. The facility was…read morereally clean and even had a small diner inside!

It's all in the name, Stellar. They do great work and they are great to work with too. I have…read moreused them for about 4 years now.