very pleasant experience. wonderful and friendly staff lobby has variety of complimentary of snack, drink

We flew in in a Dakota and we had our two small dogs with us. We were greeted as we're getting out of the plane and the gentleman offered to shuttle us to our nearby hotel which was very nice. The small lobby has plenty of snacks drinks and coffee and I was able to get invoiced via email. 10 gallons of fuel to waive the ramp fee was very reasonable. Overall another nice experience. Small transient parking is the second row from the hangers as you get to the end of the taxiway before the signature lobby. read more

Lost my phone when I was there last weekend and the folks at Signature were super helpful and searched the grounds and found it and shipped it back to me. Super nice, helpful people. I will be back. read more

Line guys were friendly. Customer service girls are front desk were miserable and looked less than thrilled to see me. I arrived at 7:38 only to be told crew car rentals stopped at 7:30. No smiles. Miserable attitudes. Low energy. Wouldn't recommend coming here. read more

One of the best FBOs in Santa Barbara airport. Usually they waive your landing fee when fuel. either from the truck or fuel pit.

I've flown into Santa Barbara from San Diego twice. Both times going to Signature. Even in my little Cessna 172, they still treat you like a Corporate Jet. I will continue using Signature when I go to Santa Barbara. The staff is extremely friendly, helpful and welcoming. Not to mention the free cookies and popcorn! Haha. It's also a hop, skip, and a jump away from the Elephant Bar Restaurant. The parking fee is waived for the first day if you buy fuel from them. Make sure to go on a weekend so you get 50 cents off each gallon of fuel!!! I definitely recommend Signature. read more

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I have been flying to Santa Barbara on GA airplanes for the last few years and Signature is my FBO of choice. Friendly and fast service and COOKIES! Nothing like getting off the flight to some cookies. The crew cars are very nice and the 4 hour limit is very generous. The only downside is the prices and the various other tiny fees associate with fueling. But for the services they provide, those extra few dollars are worth it. Oh yeah, the fuel minimum is 7 gallons for small single engine aircraft (but check just to make sure). Otherwise you will be paying the ramp fee $$$. See you at signature! P.S: Please don't take all the cookies. read more

Get cleared to land Runway 25, turn right onto Taxiway Juliet, taxi a few hundred yards and you're there! It's always a fun and scenic flight into Santa Barbara Municipal Airport, and Signature FS is the FBO for your general aviation needs. Great customer service and good facilities here. The free Starbucks coffee and freshly-baked chocolate chip cookies are awesome, but pretty standard fare for your typical SoCal FBO. This is a smaller FBO, but probably a good size for the amount of traffic they get here. Aircraft parking is pretty tight. Props (or shoud I say "rotors") for the dedicated helicopter parking, although the spots are pretty small. If more than one space is occupied it can get pretty tricky getting in an out, especially for a large military helicopter. Government contract fuel is available. Not sure if they have a free courtesy car available. I've never asked, since the Elephant Bar Restaurant is right outside the front entrance, and my crew and I normally go there for lunch during a day trip. Overall a pretty decent place to park the old plane. read more

One star for snotty treatment of piston engine pilots trying to get by at KSBA. Oh Signature, Why Hast Thou Forsaken Me? I've used Santa Barbara Signature since 2007 and they've always been reasonable. They'll waive the ramp fee for a comparatively small fuel purchase. Their crew cars are great, and often available. But now, WTF happened? Last Sunday, we needed to pick up a Goleta minister, for a quick turn-around preaching engagement in Murrieta (French Valley). We called ahead on a Friday afternoon, to ask if we could do a quick pickup of a passenger on Sunday afternoon, WITHOUT a ramp fee. They said, No Problem if it's a quick pick-up and go. So we planned and purchased our fuel needs from Camarillo and proceded to KSBA. But when we got there, SURPRISE, they still charged us a ramp fee even though we were in and out of there in under 10 minutes! The minister had already been dropped off, so we couldn't switch to another FBO. We had no alternative than to pay their damn fee (and not even get any fuel in return) and get going. If we hadn't had a preacher there, I might have had a few extra strong words for them lol. When we complained that we planned around what they told us earlier, they denied ever talking to us and said we must have called Atlantic Aviation because they allow "that". Oh, come on! We might not be corporate jet pilots but we're not stupid. Besides, we don't even have contact information for Atlantic. But I can assure you, I'll get it. I'm becoming sick of Signature's haughty attitude. I thought Van Nuys Signature's rip-off attitude was an exception, but now it appears it's becoming the rule. I guess we should give our business to Atlantic, because obviously Signature doesn't want it. read more

Flew the CJ in there the other day for a short couple hour stay...and i was impressed. All FBO's are essentially the same...what it really comes down to is the service, and their service today was top notch. We called ahead asking if they had a crew car available for a couple hours. When we landed the ground crew was right there to help us, and they had very positive attitudes. at too many airports the ground crew can often seem indifferent to you being there, these guys looked like they actually liked their jobs. We walked inside and were greeted by (Stacy? I think was her name) She was very friendly and helpful, and had us set up with the crew car in no time. their pricing isn't too bad either. Signature isn't known for the cheapest prices, but this FBO will waive your fee if you purchase fuel, which is a nice option to have, so we were happy with the pricing today. The elephant bar is right next door too, which is nice for a crew that has to wait all day. Though, their food is only okay...and their service is very slow...but you can't beat the convenience. Signature definitely will see us on the next visit! read more

Bring your jet to get serviced here if you want the same guys who empty the airplane's toilets to bring your food and coffee.

Amazing experience. Mike (pilot) was informative, friendly and full of jokes. I would recommend them to whoever wants to try a helicopter tour. I will be back! read more

Signature Flight Support - Goleta - Aviation Services Near Me - Goleta, California

Awesome place right near the coast. You can arrange for a rental vehicle to meet you on the tarmac. The staff was very speedy and courteous.

AVOID FLYING with Signature Flight Support at all costs!! There is nothing Signature about them! You have been warned!! This company cares a lot more about a little money than they do about making sure their customers are happy and have appreciated their experience, which is why they'll ultimately go broke. First off, I discussed all the logistics about our tour with one of their pilots. We schedule a time, and I get there 10 minutes before our call time. They tell me that my flight is in 10 minutes, and that my appointment is actually 30 minutes earlier than what is indicated on the email confirmation and what we actually scheduled. The pilot yells at me and is disrespectful and insists that I'm late. Then, he complains about how I did not let the pilot know about our logistics and what we expected to the flight, when I had explained them in detail to Jaime before even booking the flight. Next, after having upgraded our trip to a full coastal trip for extra money, he takes us on a flight that lasts 15 minutes instead of thirty. When I explain all this to the owner, instead of actually taking responsibility about his company's mistakes like a professional would, he makes excuse after excuse about how the operator who scheduled our flight booked us for the wrong time. Then he proceeded to tell us that the reason the pilot landed the plane early is because we had water containers and were doing things we were not supposed to do. This is incorrect, because we asked for his permission to have some water in the back and he said it was okay since it was contained, and we had it put away. THE WHOLE TIME both the pilot and the Owner were blaming us and telling us that we were in the wrong, when they were the ones who completely messed up our schedule, did not hold up their agreement for what I paid for, and treated us very disrespectfully and with no empathy for the customer. They were so worried about a little money that they would not refund me the entire flight or even offer me a free one in the future to make things right. He offered me a discounted flight later on, when in fact completely screwed me over with his company's mistakes and terrible service of which he did not take any responsibility for. He gave me no reason to ever want to come back and pay ANY money in the future. He said he would be worried about his company going out of business for refunding me several hundred dollars, when the fact is that he will lose a ton of repeat business because he is far more concerned about refunding small money to unsatisfied clients than he is about making his clients happy and getting repeat business. They were so busy blaming us and telling us what how we were wrong and we messed up, that they didn't think about how they could make us happy customers who would ever in their right minds come back. Do not come here unless you want a cramped, short helicopter ride with an unprofessional pilot and an owner who only cares about his cash and doesn't give a shit about his customers. You'll enjoy your helicopter experience and get more out of your money elsewhere. I hired two professional videographers to come with me and get footage, but these guys ruined the entire experience and took very minimal levels of responsibility and care for what happened. The owner even had the audacity to ask me to write a great review since he refunded me just the cost of the upgrade (a small fraction of what I paid), when this flight was not even the standard 20 minutes in the air, and also was not what we booked. Incredibly unprofessional, and me and anyone I know will never set foot in that place again! Complete waste of money!! Do not make the same mistake I did! You'll regret ever going there!! read more

A great place to stop for fuel and to relax after a flight. Manager Matt is very helpful and user friendly. All staff are very professional and the facility is stocked with everything you could possibly need. My family loves this FBO. read more

Last year I was contacted by representative Dorian Cody who works in Orlando. His phone number is 407-374-0901. His address is 201 S Orange Ave, STE 1100. He told me my interview would be with Andrew Olson at 1:30. It takes me two hours to get to the interview and I parked my car in a paid parking spot and I made it on time to the interview at the door marked 253. I knocked for 30 minutes and no one showed up. I called both numbers on the email and no one responded the lady at the front desk said Andrew had not been there all day. This frustrates me very much. I thought I was applying at a professional company but when I show up no one is there to interview me. I was not given a courtesy email or phone call that no one would be there that day to interview me. I would like to officially file a complaint against Dorian Cody, Andrew Olson and Gus Chavez. I have the emails. Don't apply to this company they are run by hacks and don't listen to complaints. read more