I came to Boat Specialists to purchase a new trailer. Not only did they have a great selection of…read moretrailers, they had them IN STOCK which is unheard of in these times. Kyle, the sales person I was dealing with is fantastic. He has a great attitude, very knowledgeable and extremely responsive. Kyle got my trailer all taken care of on the business end and then turned me over to the service department to complete the work. Everyone in the service department is top notch. This has been the only boat repair service that I've ever left happy. All of the guys in the service department are very helpful and friendly, which I am not used to when dealing with boat people. They gave me a tour of their entire facility which is new, indoors and quite large. All of their repairs seem to happen in a large, clean and fully stocked Costco sized warehouse. They even have a fiberglass shop and paint booth. This place is fully stocked with Outboards, general boat gear and everything you could possibly need. It's extremely clean and well organized. Like anywhere else that's top notch, you might pay just a little more but it's definitely worth it. Worth it enough that I was inclined to write this review over a boat trailer. If you want a quality product with quality service to back it up, these guys are definitely who you want to go to. Also, they also included a complimentary torque wrench to keep the wheels properly torqued. They'll show you how to use it if you don't know how.

*** Some parts of my…read moreexperience here? Terrific !!! Some parts of my experience here - not so terrific YMMV Purchased a new, (smaller) Zodiac as a tender Thought about a purchasing a "larger vessel" here, pivoted to another option Ventura is fortunate to have this showroom and dealer in town. . .. ...

Wandered in there to just look around. Lots of good used random marine parts. Some things were…read morepriced reasonably, although there are quite a few things that look they've been there a while with their less deal like pricing. Not sure if those items are negotiable. Good place to find random boat stuff. I ended up walking out with a used Shore cord for 40 bucks, new were well over 150 bucks

Pretty cool place. You can drop off your old unused marine stuff and they will write you a check…read morewhen it sells. Also find some hard to find old parts.

Customer service is always fantastic! We have few Cummins Sea Rays in Florida and this is our one…read morestop shop for all engine related products. We can a part that no one could locate even the Cummins dealer with their outdated catalogs. The updated Engine pictures and parts listed makes it a breeze find the parts we are looking for. Last night before placing my order I needed to confirm few parts and I called the store, everyone was very helpful especially Adrian. He not only pulled up all the diagrams on his computer but also went to look at an actual engine to make sure the parts I was ordering are correct. Would recommend to anyone in the marine industry, even though we are on opposite coasts the team here makes it feel like you are shopping at your neighborhood store. Thank you Adrian and the team

Amazing and EXCELLENT CUSTOMER SERVICE…read more Thank you Alex!!! so many shipping issues with FedEx. Belligerant staff, would not release my package. Alex acted swiftly to reship the same item. These guys are the best !!!!

This company as a whole has the worst management. The treatment the employees are given by their…read moremanagers, to include their HR is awful. Time off is denied for employees but for managers, that's always approved. I will not support an establishment who treats their employees less than. This location has some really great employees (NOT MANAGEMENT) but employees that have great customer service but I refuse to continue and support this store who takes advantage of their hard working employees. I am taking my business somewhere else and I will be taking my concerns to my congresswoman so they can help the employees against the harassment these employees have endured.

Cannot believe I am leaving a SECOND bad review on this place, I went in the other day to pick up…read morean online order because I was so tired of driving over and being let down by how under stocked they are, first thing I noticed was the cashier Lin had a very long line and was just standing there arguing with a customer who had a question about hardware, she ended up sending him to the dollar tree next door for some reason??? After that happened she looked at me and said with a very nasty attitude "what? Can I help you? What do you want" and I told her i was there for an online order and she looked at me and rolled her eyes, she then looked at the rack they have for maybe 2 seconds and threw her hands up and said "well its not here so I don't know what you want me to do about it" I then gave her my name again and my order number and she scoffed and called over the walkie for it, mike had came over to me after about 2 minutes of waiting and asked if i needed any help or had any questions which was very very nice of him and I said I needed help with an online order, he then checked all the cubbies and even the slips they have on the side and after a bit he said he was not able to find it however he will ask someone to get the item for me, after a few more minutes a lady named Shary handed me my item and with a similar nasty attitude to Lin's she said "is there anything else I can help you with or are you all good?" And before I could even speak she just walked away. It is very upsetting how disrespectful Lin and Shery were, Mike is an A+ employee along with Alex, Mariah and Kimberly. They are the only respectful employees who make shopping there enjoyable unlike everyone else.

From pick up to delivery, this company is right on! Affordable, done right, professional and very…read moreboat user friendly! Way to go guys! I have used local boat yards for along time, until I found The Boat Specialists! I would never use a boat yard again! They cannot compare or compete with them!

BUYERS BEWARE!!! Ive…read moreactually really wanted to write a positive review and held off since July 2025 to allow Boat Specialist to resolve all the issues Ive had with them. But today, after 6 months I'm at the end of my patience and since some of you are praising James Doer, then some of you know who manages the Service Department. I bought a brand new 2025 Ranger Tug R23 or at least I thought I did, but since there was crap in the holding tank when I received it, Im starting to think it was used. I paid for a Radar to be installed before it was delivered. When the boat was delivered to me in the Marina, immediately I discovered the radar I paid to have installed did not work. The water pump didn't work. I got 1 key when it should be 2. The holding tank had crap in it. The solar system charger didn't work. The outboard motor sat in the water in full lift and there was no bottom paint to protect it even when I paid for bottom paint to be applied to the boat. The excuse for that was the Buyer needed to ask for it...How would a Bulyer know the outboard motor wouldnt come out the water fully? The Service Dept agreed to trailer the boat back to fix the Radar and fix the water pump and all issues Ive identified and advised it can be done when the boat comes back in for the 20 hr breaking in service, which I agreed would be a good time. When it finally was picked up for service and returned 1 month later, the boat was returned but did not have the bottom paint on the outboard that I had agreed to pay additionally for. Before the boat was taken off their trailer, I spoke to James Doer who promised he would trailer it back to do the bottom paint as it should had been done before it was returned to me. So again he advised I can use my boat and then later he'll work out a time to trailer it back to finish the bottom paint that they had forgotten to have done. Few weeks later, Boat Specialist trailers my boat back to their shop to do the bottom paint on the motor and I also paid to have some service done on my Bow Thrusters and Windless Anchor... 3 weeks later my boat was returned from BS and put back into the water and as their delivery guy pushed us off from the dock, we discovered the Bow Thruster didnt work! It was supposed to be fixed, but again BS does NOT verify that repairs were actually completed. Again James Doer said he'll send a tech out in a few weeks to repair it. Yet again, I've been patient with Boat Specialist. I waited for the tech to come out and they did repair the Bow Thruster several weeks later. Just as I thought every issue had been resolved, there's more. What's the problem now? I just learned the 20 hr break-in service that was supposed to have been done the first time Boat Specialist trailered my boat back to fix the Radar and other issues was never done! My boat is at its 50 hr service alert and I now discovered Boat Specialist never did the 20 hr break-in. Is it fair from the multiple instances where this Service Department failed to complete work that they were suppose to do for me to say that the people managing it has FAILED and do not give a rip for our boats in their shop? I have asked that Boat Specialist do the right thing, but as he claimed that theres no written record that I asked for the 20 hr service to be done, he has decided to not recall that we spoke on the phone that I wanted the 20 hr break-in service...today he just conveniently forgot that request was made because he forgot to have it done months ago and returned my boat anyways. If the Service Department's performance is any measure of how Boat Specialist ensures their product is quality and their service is aimed to satisfy customers, then they have failed at least me... If I am that one unlucky person to have the WORST experience dealing with them... I whole heartedly hope you will not be the next. Or perhaps I am one of many... BUYER BEWARE!!!! GOOD LUCK. I WOULD NOT RECOMMEND. Dont let the charm and smiles fool you.

The guys at Quantum have been an absolute pleasure to do business with…read more The first purchase I made from them was a Walbro fuel pump on eBay, which they were selling at a discounted price, as it was damaged. I was inadvertently sent the wrong pump and reached out to them to get it resolved. With no questions asked, Sean was kind and gracious enough to replace the incorrect pump I received with a new one - which was far better than the one I ordered. That was something he did not have to do, but I was really thankful and grateful that he'd do that for me. My second, and more recent, purchase was last week, when I purchased another fuel pump from their store in Ventura. Once again, Sean was an absolute pleasure to talk to and he provided me with a truly stellar deal on my new pump [because the one I'd received from him earlier in the year had suffered a malfunction]. I even e-mailed him, after I got home later that day, to thank him for the deal he gave me and for his kind attitude. Despite the slight mixup with the first pump and the malfunction of the second, I think the guys at Quantum are truly amazing people. They stand by their products and are willing to go the extra mile to meet the needs of their customers, and I genuinely appreciate that. And being that they're a small business in a city that so many of us love, I think that we should all try to support their efforts at providing affordable car parts to the people of our community. On Amazon, car enthusiast sites, and online message boards, lots of people say that the quality of their products is second to none - but if you ever have the pleasure to deal with them personally, you'll see that their reputation is well earned.

Terrible Terrible Customer Service. Called them ahead of time. Told me a certain model fuel pump…read morewould fit my truck. It didn't fit. Still trying to return it and they're still jerking me around....never sent a return label.....trying to get me to exchange it, etc. I had to report them for fraud with my credit card company. I used Summit Racing instead.....awesome alternative.

Excellent locally owned friendly always helpful , go there or be square…read more Much better than West Marine

Conveniently located. Always friendly. They know boats, so can answer questions and give advice…read more If they don't have something, they'll get it quickly. Prices are good. Why drive farther when you could have this?

We had a great experience with Island Packers Cruises two days in a row! I booked our day trips…read morewell in advance to Santa Cruz Island (Scorpion Anchorage) and Anacapa Island. We got super lucky with the weather and both sailings went smoothly. Island Packers staff members were friendly and knowledgeable about the channel and islands. We also got to see so much marine life! Both days we spotted humpback whales, which the staff were quick to point out. We also got to see two massive pods of common dolphins! This was such a cool experience, especially since they love to play in the boat wake. Overall, Island Packers provided a seamless, well-organized experience.

I used this company 3 times to get out to 3 of the 5 islands that are part of The Channel Islands…read moreNational Park and every experience was very good. First day I took this ferry out from Ventura Harbor to the Santa Cruz Island and it was about 90 minutes and we got to see plenty of dolphins and whales. And if wildlife is spotted, they make it a point to stop so we can watch the animals up close! Note that day trippers and campers are all packed onto this ferry. Second day, I took the ferry from Ventura Harbor to Santa Rosa Island and the ride out was 3 hours, so plan for that. Again, we saw quite a lot of wildlife. We also on the way back, got a really nice look at the Painted Cave. Third day, I took the ferry from Oxnard Harbor to Anacapa Island and it was about an hour. This was a much smaller ferry, limited selection in their galley. Again, saw plenty of wildlife and got a nice video of a humpback whale. All 3 experiences were excellent and would use them again. Note that ferry ticket isn't cheap, so plan for that. Also not the different harbors that have ferries out, lots of options. I would definitely use them again next time I return!

Pacific Marine is the only place in the county i use for the boats i've owned in the past. Not…read moreonly do they work on boats brought to them but they work around local marinas from Santa Barbara to Port Hueneme in dry dock and Yachts in the slip. They are good at what they do but sometimes they get stretched thin It happens to the best of us.Its completely understandable when you're good at what you do. For anybody believing some of the trolls here on yelp, take this into consideration. businesses that are good at what they do for the most part have lines, and sometimes even with an appointment, you have to realize that you are staged in the yard or the place of business to get in the work line. Alot of times that means theres a wait.Look at most mom and pop, specialty shops that are worth there salt and tell me that I'm wrong. It's very difficult, sometimes to have a quick turnaround when you're working on stuff like marine motors even in fresh water situations. This is not normal automotive power plant riding around in ideal conditions it doesn't have a caustic environment that it is living in with heavy vibration constantly pounding every component on it. Systems can be 100% In a controlled idle location, but a few miles off shore something can happen ...would you want a mechanic to charge you for a full rewire of your boat and install new motor components everytime your in the shop for a basic service just to cover themselves from a customers frustration on the fact that your boat is 10-30 years old or more ?? Of course not! Listen i can type this up and you can totally disregard what im saying but if you want some proper testimonials go speak to locals that protect our coast lines such as Ventura Harbor Patrol, Port Hueneme Patrol , Fish and Wildlife and the Reps from our local US Navy base .I know of no other boatyards that get work from those places consistently . Sometimes the writing is NOT on the interweb wall.

Alan took care of my boat quickly and was up front about all costs. Additionally I was treated…read morerespectfully with all my questions answered. Thank you!!!

When it comes to Yamaha outboards, these guys are by far the best in Southern California. They are…read moreextremely knowledgeable and up-to-date on all the latest innovations that Yamaha is rolling out. Throughout our repower process, they've been extremely communicative and helped us navigate not only what engine package is correct but how that would integrate into our overall technology stack. The team at RJ takes pride and care in the work that they do, and that is demonstrated throughout the entire process.

Now, I'm adding to my previous review: I visited RJ Nautical, and Robert was very helpful;…read moreexplaining my ePropulsion outboard screen, how to read and understand it.