Amy and the staff at Margaret T. Morris facility treated my parents like family. Both parents were…read morein a different facility before coming to MTM. We needed to remove mom and dad from a different assisted living facility because of neglect, dishonesty, mean, and illegal behavior by the nursing staff at the "for profit" facility. Both mom and dad thrived at MTM in the loving environment that they provide. If your folks need a memory care facility please choose Margaret T Morris.

We used Maggie's home care and hospice services. Every person we encountered was wonderful…read more Angela, Erika and Monica helped Steve try to reach his full potential with rehabilitation services. When he was unable to progress they kindly encouraged we consider hospice services. I was in denial but it was the kindest thing to do. The hospice services were also top notch. We had Amber and Christie for most of the time. They ensured he was comfortable and helped me learn how to be the best caregiver I could be and helped me with the hardest part of our lives. Rocky was also incredibly helpful and kind. Last but not least we had Lucy the CNA with both services. She was incredibly kind and patient and Steve felt very comfortable with her. Thank you, Lisa Lorenz

The care given to my wife by Maggie's Hospice was exceptional…read more The professionalism and sincere, sweet bedside manner was the finest. A 10-star review for this business would be more appropriate.

Arizona Angels, Savannah Stidman and her Angels were remarkably kind, caring, patient and always at…read morehand to help my Bob through his journey to meet God. They also made me feel like it was my home too and I always received comfort when visiting. They went beyond just caregivers and made Bob feel important to them.They always welcomed my dogs who visited Bob frequently. The facility itself is immaculate , spacious and beautiful , right on the Prescott golf course in Dewey. If there were more than 5 stars rating, I'd go higher. Thank you Arizona Angels for your support and loving care. Georgia Benyk, Dewey, AZ

If you are looking for a safe place for a loved one. Arizona Angels has been a blessing to our…read morefamily. After trying some other places in Prescott which didn't work for our Moms needs we found Arizona Angels. Our Mom has been there a few years and the staff is amazing. They treat your loved one like family. I can't thank them enough for all they do. True Angels. I highly recommend.

This facility forces sick (fever, diarrhea, vomiting) staff members to work or be fired. So,…read moreresidents are being fed meals prepared by sick staff members.

My mother has been at Granite Gate for 6 years now and it is the pits. It was recently sold, thank…read moregoodness but this new Stellar Living also leaves a lot to be desired. My mother has problems with UTI's and both times their nurse was supposed to take samples and get to the labs has been a fiasco. They don't return calls, they don't answer emails, and if you ask a question they treat you like dirt. I would not recommend this place on my worst enemy. Didn't use to be this way, but they can't keep good help for some reason.

Mom was in there for Hip rehab the facility itself was fair…read more Tennell was very helpful taking care of my moms needs. Tanya was very helpful in doing PT with my mom, and getting her strong enough to return back home.

Havenhealth is under new management thus a new name. They've undergone recent renovations upgrading…read morethe main entrance, and common areas. They have a modern physical/ operational training area. There is new commercial vinyl flooring throughout. The place is clean and comfortable. The quality of care is very good. PT/OT folks are understanding and great. The RNs CNAs and staff are very good. The Office and support staff are great. The kitchen is fair but has alternatives which help.

PLEASE READ! Finding Hometown Healthcare has been one of…read morethe biggest blessings of my life. Since suffering from an unknown condition after contracting covid in 2020. My bodies immune system went into overdrive. Previous issues like beginning stages of carpal tunnel and old injuries turned into extreme pain from inflammation throughout my body. I spent years being bounced from Doctor to specialist, back to Doctor in different specialists. Only to tell me that my labs looked normal and there's nothing they can do. My Primary Dr Christine Gean and in house Pain Management Sandra Adam's where the first medical professionals to listen to me in 5 years. That's 5 years of suffering, not sleeping, depression, and pain. I nearly, if not actually broke down in tears after leaving my appointments. Not just because they went over and above for me, but because for the 1st time I felt heard, and understood. I can't say enough to explain what a God send this practice is to have in Yavapai County. I commute from Prescott, but I would drive from anywhere if I knew then what I knew now. That Hometown Healthcare is the #1 5 Star Best Healthcare provider not only in the area, but that I've ever been to. Thank you so much for your care and support, and God Bless

Needed a new primary care and saw where they accepted our insurance. They have been great in every…read moreway. They will do their best to get you in somehow if you get sick and not make you get an appointment a week later. Everyone is so friendly and actually care. I fully trust their care. Will continue going when needed.

Very great company! Have used them in the past for help with my family and got a job with them…read morecause I loved the company so much! Office staff is amazing and the caregivers are all very well trained and have never had an issue with any of them! Best company in town! Great care :)

My husband is 83 and I am 77 and I am facing right shoulder replacement surgery in a couple of…read moreweeks. Since our goal is to remain in our single story townhome as long as possible, I decided to contact a senior agency that provides in-home non-medical care when I was no longer able to do our own housekeeping, knowing we would need additional help as time went on. I contacted Caring Presence. We had an intake and assessment meeting with Laura on 6/19/24. She was very caring and professional. I explained that I would like to have a thorough surface clean every other week and I would maintain between those cleanings and asked her if that would fit their definition of "light housekeeping". She indicated that they could accommodate our request. We discussed scheduling, and I responded that our townhome, which is a little over 1,200 square feet, took approximately 3 hours to clean, but not knowing the skill or speed of the caregiver to be selected, I indicated that I would be willing to pay for a fourth hour if it was needed. At the end of the meeting, she indicated my first scheduled cleaning day was to be Friday, June 28th. Paperwork that she left me included rules and expectations, and I will quote only what is relevant to this review. "You will be required to sign the caregiver's time sheet, which verifies each day and time services were provided." Additionally, I was required to give their agency 24 hour notice if services were not needed, which was very reasonable. On Friday, June 28th when we were prepared for the initial caregiver's visit, I received a call 45 minutes prior to her expected arrival to inform me that a caregiver had not yet been selected for us. Apparently, the 24 hour notice requirement only works one way. The next week, we received a call to inform us that a caregiver had been selected and she would arrive on Friday, July 5th at 9:00 am. Again, 40 minutes prior to expected arrival, I received a call from Caring Presence stating that the caregiver had called in at 1:00 am to report that she had food poisoning. Her visit was rescheduled for 2 weeks later, on July 19. She arrived promptly on the 19th, and we spent a half hour going over what needed to be done. I spoke to her about the 3 hour schedule and the fact I was willing to cover an additional hour if she needed it to do a thorough surface cleaning. She told me she was through just prior to a full 3 hours, and I confirmed with her that I was happy to pay for the full 3 hours. I asked for her time sheet, and she said she didn't have one. She told me I needed to sign on her phone to indicate that she had been there and done her work. There was nothing on the phone but a blank screen with signature line. I signed it. Although paperwork indicates she was not to receive a gratuity, I gave her $20 in cash to mostly offset her expectation that it had a 4th hour scheduled in case it was needed. On the following Monday, I received an email notice that $112 had been debited from my checking account for 4 hours of work at $28 per hour. I called Caring Presence to bring the mistake to their attention and ask for a $28 credit to my account. I also wanted to know where this timesheet was that I was supposed to sign to confirm her hours. I was told I could only speak to a person that was currently on vacation and he would have her call me first thing Friday morning when she returned. I asked to speak to Laura who did our assessment and set up our first schedule. He refused to allow me to do so. I received no call from their office on Friday morning. I hired a cleaning service and provided Caring Presence with a written termination of our Service Agreement via email on Friday afternoon. These Facts are why I could never recommend anyone to use the services of this organization.

Alta Vista is like an answer to prayers. Seriously from the immediate call back to taking the lead…read morein bringing resolution to my mother. there is nothing they miss with you as the family member to them discussing the options with you. Perriann to Brittany to the entire staff welcomed my mom pulled off getting her settled in within 2 days. I was drowning in over my head and they took the lead in identifying the need and resolution. I could have not found a better place and as I mentioned at the beginning a true answer to prayers (and yes tears). Professional and welcoming environment plus subject matters experts. Lastly my mom loves it already. Thank you so much for caring from start to finish.

My mother lives at Alta Vista and has been part of the COVID protocols for the past year. I want to…read moreextend my thanks and appreciation to the staff and management for taking such great care of the residents. To have that large a facility and NOT ONE Covid case amongst the residents or staff is an amazing accomplishment. I got to wish my mother a Happy (and Healthy) Mothers Day today 15 months after the Covid Pandemic hit. THANK YOU ALTA VISTA for taking such great care of MOM! Laurie De Jonfg