Amazing. I dropped my stuff off in the morning…read more Needed it same day They told me it would be ready by closing at 3 pm. I received a text at 11:30 am that it was ready.

Portland dry cleaners did a nice job in laundering and pressing my shirts. Definitely would use…read morethem again if I'm in the area.

Visit Date: Aug. 4, 2024…read more I was traveling solo from Chicago throughout the New England region and needed to stop and do laundry. I saw many reviews and the overall good ratings of Soap Bubble, so I gave it a shot. I stopped around 3:30PM on a Sunday and expected it to be fairly busy - which it was. But they had enough washing and drying machines that this was not an issue for a spontaneous stop. The staff were friendly and helpful when asked. The bathroom, seating area, folding stations, and machines were clean and in working order. Overall, I cannot complain!

This laundromat was pretty clean and has many washers and dryers. They have a little sitting area…read morewhere you can wait until your laundry is done. They also have tables where you can fold your clothes and other items.

I think the best thing about this laundromat is the service - the woman who works here seems like…read morethe most delightful person. The prices are okay, but I'm not fond of having to buy a laundry card for $5 and having limited options for refilling it - the only other option being to use coins. I might be a bit spoiled as the last laundromat I used let you use a credit card at the washer/ dryer itself. Parking is a little difficult - it's not a big lot and it's not easy to navigate. Last wash is at 5 pm and the doors are locked after that - they'll open them for you, but they're locked even for leaving the building, which doesn't feel safe. My building's laundry room is going to be fixed soon I hope. But I didn't mind coming here.

Did my laundry here for a couple years since it was nearby. The place could really use a deep…read moreclean. There is a lot of build up of detergent where you pour it in the machine. Prices are not bad. They use a laundry card system, but also have machines that take credit/debit or coins. The staff has been helpful when I've needed assistance, I just feel like they could do some more cleaning of machines/floors. They also have a dry cleaning service (they send the clothing out, so takes a few days). Overall not the worst laundromat, but I've been to better. Just was convenient location wise.

They do a great job on the cleaning and ironing. They always answer their phone themselves, which…read moreI really appreciate. Friendly, local folks. Highly recommend them.

Hey folks they will deliver if needed:) excellent reputation. Thoughtful and careful referred by a…read morefriend

I was extremely impressed with my wedding dress cleaning and preservation at Pratt Abbott Forest…read moreAve.! This location was recommended to me by a friend, who lives out of state but drove nearly 3 hours to this location to get her wedding dress cleaned and preserved last year. After my wedding, I took her recommendation and used them to take care of my dress (I'm local!) It took about two months for my dress to be complete, but I was very impressed with the process from start to finish (and the staff I worked with!)  A couple weeks after I picked up my dress, I received a card from Angela, the Garment Care Coordinator, with a thank-you note congratulating me on my wedding and a $30 gift card for any future service. I felt confident knowing my dress was in good hands and am so happy that my dress is finally home safe! I highly recommend this location for any of your wedding dress cleaning and preservation needs.

About two months ago I brought two jackets in to be dry cleaned and zippers replaced. On my jacket…read morethe lady said I bet your jacket zipper just needs some lubricants on it. So she tried that and the zipper seemed to work but I asked her to please let the professional check the zipper first to ensure it's going to be okay as winter is coming. I pick up the jackets about two weeks later. My husband's jacket was fixed - great! I go to wear mine and the zipper is completely broken. So this is disappointing. For one the lubricants did not work and two, the seamstress clearly did not check the jacket. Probably no fault to the seamstress. So I take the jacket back. I told them "hey the jacket needs a new gold colored zipper". I write down gold colored zipper, the lady makes a note of this ( the jacket has gold colored hardware). She says it's going to be about six weeks. Okay great. They call saying the jacket is ready. I go to pick it up, six weeks later, and they put a black zipper on the jacket. If they did not have a gold colored zipper than you call and ask me first if it's okay to put on a black zipper. You don't just proceed to do something that ruins the aesthetic of the jacket. I asked why this happened and a very kind lady explained that zippers are hard to come by since Covid. That's understandable. However after a quick search on Google, I noticed quickly you can buy gold zippers for $8 bucks. So I am very disappointed. I will call back Monday to see if they can fix this or give me my money back. Based on how they handle this... I'll update the review. For now I have been disappointed twice in a row and likely won't ever be back. Also, there is one young lady who works there who is anything but friendly and welcoming. More of a "what in the heck do you want" vibe. Yikes. No thanks!

I am a frequent user- I have repeatedly had issues with my pants being creased even though my…read moreprofile specifically says not to. In my most recent service that cost $100.92 for one week of dry cleaning, my pants were not only creased but this is how one of the shirts looked. I asked if the pants could be repressed same day and was told they could do it but there likely would still be a crease in the pants. I wasn't offered a credit- I paid full price for two pants that I needed to press myself and for a shirt that looked like this. I contacted them by email and yep- no one had the courtesy to respond. So, here I am posting a review because they didn't have the courtesy to make it right.

One of the worst customer service experiences ever. I recently moved to an apartment building that…read morehas one of the local Pratt Abbott locations provide a pick up/drop off service. I was driving past so I figured I'd stop in and see if it was this location so I could open an account. The response I got was "We don't do that here." in a rude way. That's fine, no problem. I asked if she knew which location might do that for my building and the response was "It's like you're trying order a cake at the meat department" while rolling her eyes. Uh, what?? I just left and won't use the other location's pick up/drop off service now. How someone like that keeps her job is beyond me.

The hem came apart on the inseam of my pants. They quoted me two and a half weeks to fix but had it…read morecompleted in a week. Quality work at a decent price. I'd use them again

Terrible customer service, doors are always broken and locked.. the one that's not locked is so…read morebroken that it basically assaults you when you walk in the door. I reported this to a worker who gave me a bad attitude and said, "yes we are aware" I've been going to this location for a year, then get it fixed already!

I have been impressed with PA's use of technology and fast turn around. This week I also had a good…read morecustomer service experience. I showed up with a car load of bedding. They came to the car to help me unload and organized what could be washed and what needed dry cleaning. In addition to the automated call, they called me to let me know it was ready and helped bringing the multiple packages to my car. Thanks to Glenn and his team.

I dropped off a wool jacket I have had cleaned there a handful of times. when I picked it up it…read morelooked like it hadn't been cleaned with wrinkles in the arm area and the dirty areas untouched. I made multiple attempts to contact them to see if it could be re-done but there was no response. I hope it was a fluke but I will be finding a new dry cleaner.

Lookin good laundromat is a great place... it's actually under new ownership, and the owners are…read morewonderful! The place is spotless, and has a chill vibe. It's a full service laundromat... they take all kinds of payment (Debit and credit Cards on the machines, change, Loyalty Cards) And they have a change machine too! They offer wash/dry/fold services, and have a dry cleaning hub. I was very impressed they first time I went there and it's now my "go to" spot! Highly recommend :)

Quick shout-out to this friendly little place! I don't need to do laundry here on the regular, but…read moreit's great for dropping off larger items like comforters and quilts that won't fit in my washer and dryer. I've also taken dry cleaning here when I need that done. They do a great job, turn jobs around quickly, and are a good deal--and super nice staff, always.