I stayed for several weeks at the Best Western in Walkerton. With several pets, it is near…read moreimpossible to find a hotel that accepts pets. The upcharge for having pets is reasonable . The housecleaning staff are fantastic The hotel is kept very clean. They have a continental breakfast everyday and it is a really good one suppling expresso type coffees all day & night long. I have been too many hotels in the area The Best Western hits all the right marks for a hotel clean efficient accommodating great bedding & towels A wonderful hotel I think the best in this area for sure

Stayed here for business. Really clean, new feeling hotel that I was super impressed with…read more Friendly and helpful front desk staff. I don't normally even consider best western for work trips but I will after this. I had a large room (with a bath tub in the bedroom part which was weird) but it was clean and comfortable for a reasonable price. Workout and pool facilities were kept nicely.

I am so happy that the Brandan has brought the Hartley House back to a new level. I find the…read morestaff, atmosphere and especially the quality of food very enjoyable and I am sure he will be very successful.

I had lunch with friends at the hotel. The food is delicious and freshly prepared. The owners…read moreBrandon and his wife are most delightful. I had the best fish and sweet potato chips. My friend had there house burger. We were both very happy with our meal.

Fantastic establishment. Would recommend Daisy for dances…read more My buddy Bruce brazel has been there since Friday. If you see him, tell him to come home.

My husband and I stayed at this hotel August 19-21 for a family wedding in Kincardine…read more We arrived a bit early for check in, but were pleasantly surprised to be able to check in ahead of the regular 3pm. The lady at the desk (I believe her nametag said Kelly...?) was very nice. Our room was on the top floor, which is always a bonus when you don't have anyone above you. We were far enough away from the elevators to not be disturbed by the sounds and foot traffic in the halls. The room was spacious and clean. One of the main reasons we booked with this location (and not the hotel that the bride set up a block with for wedding guests,) is that we got a king room with mini fridge, microwave and coffee/tea fixings for the same rate as a queen room with no small appliances. Easy choice! Parking was free at this location which is a welcomed change as most places charge a nightly fee for parking. The added bonus of having Tim Hortons, McDonalds, Boston Pizza, Sobeys grocery and Shoppers Drug Mart all within walking distance allowed us to keep the car parked all weekend. Breakfast was included each morning, which is another reason we chose this hotel. I was expecting a generic continental breakfast but was once again pleasantly surprised when we were told it was a hot buffet; eggs, sausage, potato wedges, toast/bagels, pancakes (with a cool machine that prepares them!) and assorted cereals, fruits and yogurt. The lady running the breakfast was cheerful and on top of refilling items and assisting guests when they needed it. The food was great and a large cafe type room to eat in gave plenty of space. We enjoyed some time in the hotel pool to blow off some steam from being in the car for a 3 hour drive. Pool is small and not too deep- 5 feet at the deepest. Unfortunately the jacuzzi was out of order but still managed to get some exercise by swimming a few laps. Towels were provided at the pool which was nice as we forgot to bring. The only reason this hotel did not get a full 5 stars is due to housekeeping not visiting our room at all during our stay. We didn't need fresh towels and are fine making our own beds, but our garbage and recycling bins filled up from two nights of eating out. I hated feeling like I was leaving a pile of trash upon departure, and would have preferred the bins be emptied each day. All in all, very pleased with our stay at this hotel. Would recommend it to others, and would certainly stay here again if I ever needed lodging in Kincardine.

I was so impressed by this hotel. The customer service was 2nd to none. They made us feel so…read morewelcome and we're happy to help with all our requests. The hotel and rooms were spotless. The free breakfast was so delicious. I was so happy with our stay that I had to speak to the manager and let her know how pleased we were with their staff and hotel. I will definitely be going back next year. Can't wait to see all their friendly faces again.

Service and maintenance are neglected, along with cleanliness, very unsanitary. I recommend…read moresending a few extra bucks to get something a little bit better.

Horrible! bed bugs within the first 5 minutes of being there, filthy room, blood all over the…read moremattress and mattress cover.

Amazing location! Ski in, ski out, right in the village and all the action. We had a loft suite…read moreroom and it was perfect for our family of four. Parking garage was great. Hot tub and other amenities were on point. Never waited longer than a minute for an elevator. Staff was attentive and while they were busy, they definitely all deserve five stars. We would definitely stay here again. With that said a few things of note: 1. We were never told about the ski lockers or provided our combo for the lock. Perhaps a newbie ski family mistake for not assuming, but also frustrating. 2. I had called about clearance height for vehicles as we wanted to use our Thule on our SUV. The front desk was not much help. Had we known there is a valet lot for vehicles with rooftop boxes, we would have done it for the nominal fee. As I am sure many parents can relate, driving in a snow storm when you can't see out the rear is not fun... roof box solves that. 3. The restaurant on site is lackluster. Service is on point; however, food is just alright and pricey, it is chaotic, and why in the heck only "reservations get window seats" is a policy is beyond any family we spoke to. All these awesome window tables looking at the village and lake that go empty because "walk ins" are subjected to interior seating despite all those tables being empty our entire dining session is beyond me. This isn't Manhattan. 4. The restaurant bar, given how nice the rest of of the hotel is, looked pretty sad. You could see all the shelf lighting was defunct, it looked tired and not well kept. As a business owner myself, and for how front and center the bar area is, my gosh keep it tidy, lit up, and gleaming with some pizzaz. Thankfully for those of us with older kids it is open until midnight, and once again the staff is Johnny on the spot, but geez it has seen better days. I realize it sounds silly, but this hotel is pretty awesome and with the large lobby the bar area should be the North Star, not something I look at and wonder "are they closed already?"

Sheer disappointment from a brand like Westin. The deluxe room was just basic. The pictures show a…read morebalcony but that's not what you get. The towels and robes were old and worn out. Included breakfast was average.

Girls day out. We booked 2 nights. This place is newly renovated. You will be greeted with a glass…read moreof rose wine when you checked in. The staff are very friendly. Fire ban in effect in Ontario so there is no bonfire. The weather was cold but they have a heated pool from 8am-8pm. Free breakfast from 8-10am. I loved the bed and the towels, quality linens. Rooms are cleaned everyday.They have a casual fine dining restaurant with a patio, open to the public.

Excellent hotel! Very cosy, clean (everyday) and the staff are extremely helpful, kind and really…read morego out of their way to help their guests. It was a pleasure to spend a few days here on my trip to Grand Bend. I felt comfortable and heard; the staff is very personable. Thank you, Amber Hotel!

I LOVED this hotel! Our 2 bedroom room with kitchen was spacious and very clean. I would stay here…read moreagain for big families, but wish they had an elevator instead of stairs to haul our luggage. The bathroom was a bit small for the size of our group, but the kitchen was spacious.