Worst start to a vacation EVER.. House was disgustingly…read morefilthy. Office was most UNhelpful...did not even care...left at 6pm regardless of the fact that our 8 guest party was extremely unsatisfied and grossed out. A cleaning lady was called and Kendall was the best thing that happened all day...she honesty tried to make it the way it should be. She started with the bathrooms (gross!), while WE cleaned the kitchen and washed dishes. Maintenance guy Mike went after hours to get a new window AC unit for the one downstairs that must be 25 years old and non-functionong. I cannot believe that anyone would think it's ok to want people to pay their hard earned money for a place in this condition. Will NEVER recommend this property company.. EVER....

Our rental house had a lot going for it: near beach and town, big deck, great layout, well equipped…read morekitchen and clean inside. But other issues lead us to conclude that the mgmt is "casual." Issues: twin sheet on full mattress, filthy outdoor shower, sliding doors that don't open, weeds 2' hi, no umbrella for table that takes umbrella, trash in driveway. Also BBQ was left full of old coals - really gross. Impression is that they hire minimal cleaning stuff that just runs thru a minimal checklist. Biggest disappointment was mgmt decision to install new ac when it just needed new filter (old filter was completely coated) . So we were without ac for several hrs and avocet did not offer any gesture of goodwill like a credit or pay for a dinner out. Avocet rep Mandolin was pleasant and responsive in dealing with a/c. Other reps were either no help or actually snippy. Hard to believe....

My family comes down from New Jersey to visit Charleston every spring and we've had the fortune to…read morefind great homes and condos on Folly Beach through Dunes Properties every year. I rely on their honest, local recommendations for dining and what to do around town. The staff is helpful and friendly. The properties are well cared for and clean. Best property management company on Folly.

We are staying on Palm Blvd Isle of Palms,SC and there is a rat problem in the house. Droppings in…read morerooms upstairs and we have seen the rat. We called Dunes properties sent pictures of the rat droppings. We have 2 small children. Dunes properties have said they were getting an exterminator to come to the house however no one has shown up. DO NOT RENT FROM THIS COMPANY.

Akers Ellis was outstanding to work with. Helped me identify the perfect house, quickly responded…read moreto any questions I had and made sure we had a great stay. We have already booked thru them did next summer. I highly recommend them.

We have rented numerous times on Kiawah island and this was our first and last with Akers Ellis…read more The condo we rented had bugs, spiders and was filthy. We called to let them know and they sent someone to haphazardly clean it. Then we had to buy our own cleaning supplies as they didn't even leave enough dishwashing tablets for the week or garbage bags; we called to replace burned out light bulbs and they delivered the wrong ones. It was unbelievable. The final straw was the HVAC system sounded like it had an animal living in it and would make loud "bang, bang, bang" sounds waking up the entire family. They claimed there was nothing they could do but we never saw an HVAC tech the entire week. DO NOT rent 1107 duneside villa or you will be sorry you did. We will NEVER rent from Akers Ellis again. Response to Akers Ellis: while you did have someone visit the unit and inspect it, they did nothing to fix the issue. Their "workaround" was to leave the fan on circulate and I called back the next day to let you know it woke our entire family up. It did this every night. Also your claim that there are no bad reviews; look on VRBO. Apparently you had to move a customer to another unit because it was a dump. I requested to be moved and was told all your units were rented, which was false. Lastly, your "credit" for 10% of the rental is not an acceptable solution to make me ever consider your company again. It's more of an insult rather than a resolution.

Terribly run company…read more Awful customer service. I had to call them 3 times and email twice before I got answers about a property. They do not follow through. It is like their office is run by morons. They did so many things wrong that I cannot even list them all: -They did not call when they said they would -I had to track them down to get answers -They are rude and insincere when there is a problem -The house was not cleaned well when we rented -Many of the lights did not work - we had to go buy lights to not trip outside in the dark! -There were problems with the house that the company knew about and never told us about in advance (appliances did not work) -They have no one available to help after hours THIS COMPANY IS DOWNRIGHT AWFUL!!

Can't say enough good things about Laurie Hull. When we were looking for a new home, she showed us…read moreavailable property, and was always prepared with handout about the property. As buyers, she has consistently answered all questions in a professional and prompt manner. I highly recommend her.