This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.

I have used Danny and his service a few times It has been…read morethe best. Exceptional service from Danny's friendliness to the beautifully clean van, and the professional attire. I highly recommend Rocky Top Rides.

I am a Travel Advisor and arranged for 2 clients for a Black Car Service for a Wine Tour out of…read moreKnoxville. Danny, was so professional, and contacted me to give me first hand information about himself and company and how my clients' needs could be met. My clients were seniors, and he handled them with a white glove service. He called the night before the tour to confirm details. During the tour my clients contacted me that they loved him and I did great by setting up the tour for them. They had a wonderful time at the wineries, bought wine, and Danny even took them to the Smokies to get out of the car to take pictures at a look-out, then stopped them over for a Moon-shine tasting as well. I highly recommend Rocky Top Rides. Danny is first class. Very communicative and professional. I will always use this service for all my clients, and for myself as well.

I wanna thank Angie for getting me to the airport on time! She managed to win the traffic battle…read morewith a smile while sharing wonderful stories of her new grandson. I had such a good time in her cab I almost forgot I was running late for my vacation!

The only good thing was we got to where we wanted to go. They asked how many people and we said 3…read moreadults. They showed up in a run down Toyota Corolla and said there was to much junk in the front seat and we all had to sit in the back. I was the fool for way over-paying. They charged me $74. for a 6.5 mile trip that took 14 minutes. Oh well, at least we didn't crash.

The informational page was down and did me absolutely no good at all. If you're gonna have a…read morewebsite, you might as well forget it if you can't post information on transportation.

I can not say enough good things about Johnny, he is an absolute class act. This holiday was going…read moreto be the first where family would be together from Nashville, Hendersonville, and Philadelphia - the gift I wanted to give them was time spent doing what we enjoy most....eating and drinking. I reached out to Johnny with a full afternoon itinerary that would take us around to 3 wineries in the region. Johnny pulled up at 11:30 on the DOT, his car was spotless, and he was so personable. He's born and raised in the area and had a lot of great stories to share with us on our 30 minute ride down to the vineyards. On a whim, we realized that we were passing by the woodshop of our family friends and we asked if he would mind pulling into the driveway to see if he was home, he didn't even flinch as we pulled up the gravel driveway to the little cottage-like home that was quite the deviation from the plan to the winery. To say he is flexible and accommodating would be an understatement. We are only in the area once, maybe twice a year, but my family is already floating his business card and information around their development because of how great his service is. If you're in the Asheville/Hendersonville area and need local transportation 11/10, Johnny is your guy.

Using Uber for the first time ever today. I was stranded in a state that I was traveling through…read moreand my brake line failed due to age I guess, I had no brakes. In a state with no family or friends to call. I needed a ride to auto parts store. Signed up on uber app. I made the appt. To be picked up in 2 1/2 hours while I was waiting for my part to be delivered auto store. I got a confirmation, I got a driver name and the type of car to look for. HE NEVER SHOWED UP. Now I get another text from UBER stating we are looking for a driver for you. REALLY? i gave you a 2 1/2 hour window and now your leaving me stranded cuz you don't have a driver? Not reliable. My rating for Uber is zero. We had to ask a complete stranger if they wouldn't mine driving me round trip to pick up the part and back to the inoperative vehicle. Which went well by the way.

The Captain Benny Restaurant Manager Keisha said my order came at 1:58. I called at 2:04 to ask…read morefor no salt. Keisha refused saying the food was already prepared and she would not remake my meal. I don't believe the food was ready in six (6) minutes. My orders was $25.00- 6 Shrimp, 3 fillets and fries was delivered at 3:04. It was soggy, salty, cold and late. The fries were old and shrunken indicating that they were not freshly cooked. Uber took no accountability. Nor did Keisha the Manager of Captain Benny, Stafford TX.

Hank is such a nice man. I always use him. He has a van so is good for small or larger parties! I…read moretry not to use anyone else if I can help it. Been using him for years.