My friends and I stayed in a cabin up in a windy, mountain road in Gatlinburg and were unable to…read moreget an Uber or Lyft to come get us. We had a big group of people, so we requested a van to pick us up. Communication with Elite Taxi was great. They told us how long the wait would be and called right before arriving, so we would be ready. Our driver was prompt with pickup. Prices were fair for the amount of people in our vehicle and the distance traveled. Lifesaver service for our weekend.

Great service. They were prompt on their times and easy to deal with. Extremely fair pricing. Will…read moredefinitely use them again.

Tommy, our driver, is the best. He made our trip today to Downtown Gatlinburg possible. It's hard…read moredriving through the mountains, but he made us feel secure. He did his best, despite holiday traffic, to meet our deadlines - going there and back. Tommy is a real asset to Hitch A Ride. I highly recommend this company. If I could give Hitch A Ride 10 stars I would.

Horrible service! Used them twice then all he** broke loose. Contacted them about credits that I…read morewas owed. Was told there is a glitch in the app. That glitch caused me to be charged more money. Was told by the supervisor, Jen, not to contact customer service again and she blocked me. They don't issue refunds. Had to go to credit card company to get a refund. How are you going to block a customer while having a credit? Do you honestly think you're just gonna walk away with my money? This is in Texas, btw!

Keith is a 1 man driver. He will bring anyone anywhere. He has been driving the mountains for 20+…read moreyears and is very good and sociable. His prices can't be beat!! I highly recommend him if your looking for a scenic drive or just a trip to the grocery store!!! He is great at what he does!!!

Vinny and his team were so easy to work with! A client needed transportation round trip for a…read moredoctor's appointment, and not only was this company affordable and professional, they went above and beyond with their patience when our client's memory issues caused some delays. Highly recommend for anyone in need of transportation in the area!

The guy driving may be a goofball and half the time who knows what he is saying but he is a stand…read moreup guy with prompt service. He knows his way around and he definitely keeps your attention with his stories. Call Vinny for a local's view on the area.

Great service and good price, points out scenic and spectacular views, very well spoken and…read morefriendly.

Mr. Curtis was prompt and reliable whenever we needed transportation. He's knowledgeable about the…read morearea and was able to bypass the standstill traffic between gatlinburg and pigeon forge. We appreciated the assistance and advice he offered during our ride over. Thanks again Curtis

The Gatlinburg Trolley is a great alternative to navigating downtown on your own. The trolley is…read moreFREE to ride and may be the only free ride in Gatlinburg. We parked at the Gatlinburg Visitors Center (for free) and hopped on the trolley after a ten minute wait. There is a covered waiting area with trolley route maps. The driver was engaging, informative and even entertaining. He told us how to signal where we wanted to stop. He also gave recommendations for lunch. The ride into Gatlinburg only took 20-30 minutes with a couple stops. There are four trolley lines that circle various regions. You don't need anything special, just hop on and off. The trolleys run until 9:00 pm. during the week. The trolleys are comfortable, clean and cute inside. They get crowded during peak hours and you may have to wait in line to catch one. The trolleys are wheelchair accessible and the drivers are super helpful to families needing accessibility.

We were catch the trolly to go to the pottery district, but when the yellow pulled up the put out…read moreof service on it. He told us he'd be back in 30 min, but the transit center reader said 60. U don't understand why you wouldn't switch drivers or trolleys then to do it to all the people that were waiting 31 min for it to come and then told it would be another 60. Let down because we could have drove!!

I wanna thank Angie for getting me to the airport on time! She managed to win the traffic battle…read morewith a smile while sharing wonderful stories of her new grandson. I had such a good time in her cab I almost forgot I was running late for my vacation!

The only good thing was we got to where we wanted to go. They asked how many people and we said 3…read moreadults. They showed up in a run down Toyota Corolla and said there was to much junk in the front seat and we all had to sit in the back. I was the fool for way over-paying. They charged me $74. for a 6.5 mile trip that took 14 minutes. Oh well, at least we didn't crash.

Best car service around! Tara was early to pick us up, loaded our luggage (we had a ton!) and got…read moreus to the airport safely and quickly. The car was super clean and comfortable.

A group of 4 old timers were stood up by another taxis service at the last minute. We were…read moretraveling and didn't know who to contact. Ride Safe was recommended by our hotel, and it was great. I cannot say anything but great service and price. This site only allows the highest rating 5 stars. I would like to give ten or more stars. A big thank you to DeWayne and Tara, you saved our trip. Robert S.

Drive (Vladimir) told us he would be there in 30 mins and after one hour never showed up. What a…read morejoke!

From the owner: Our company goes above and beyond for our customers. We operate in the east Tennessee area and…read morebeyond. Our vans are clean, our drivers are extensively screened, and we will go out of our way to ensure are customers are satisfied. You will definitely enjoy your ride with our drivers that have extensive knowledge of the area and great funny personalities. We make it so pour customers have a safe and comfortable atmosphere. We can accommodate large groups and there is no place we won't go!