Stephen was awesome. He was always on time. We used him 3 times over the weekend. He took us sight…read moreseeing on the way to and from the airport. He is very knowledgeable about Knoxville and Gatlinburg and even gave us a history lesson. We enjoyed our rides. Very dependable. We will definitely use him again. We highly recommend him. Great personality. Crystal G.

Called to book a ride, the guy who answered on the phone kept talking over me being rude, then…read morestarted yelling. Learn how to talk to people!

Don't waste your time Wanted to charge 45 just to come pick…read moreme up. And go 8 miles from home for an additional fee

Refused to take me to the airport from my home.. save your self the struggle and just get Uber or…read morelyft

Called this company one morning when I was having car issues. I needed a ride to work. This company…read morehad a good rating, so we called them. Person said it would be 20 minutes. No problem, I had 45 minutes to get to work. After 30 minutes, called back and he had sent the driver to the wrong address!!! Was going to check on the location. Never heard back from them, they blocked calls too. Cab never showed up!!!! I ended up getting a Co worker to come get me and I was 45 minutes late getting to work because of this company!!! I will never recommend this company and would not give it any stars at all!!! Very unprofessional!!!

From the owner: It's a clean great taxi service that is running 24/7 anytimeread more

I have used this taxi service to and from the Knoxville airport for several years now, and I love…read moreit! Laverne is always on time, whatever the time of day or night. One time she picked me up in the middle of the night when my plane was delayed, because she knew that I did not have any other transportation. She is professional, helpful, and very friendly. Her van is comfortable and spotless. Very highly recommended!

I used this wonderful taxi service for a 4:30 am pickup from Farragut to TYS and was so impressed…read morewith them. I called late at night for this pick up. Laverne picked up first thing and was super pleasant when she took my address and was available to confirm this morning. Larry called when he arrived to pick me up. He is also a very nice gentleman AND A veteran!

Best car service around! Tara was early to pick us up, loaded our luggage (we had a ton!) and got…read moreus to the airport safely and quickly. The car was super clean and comfortable.

A group of 4 old timers were stood up by another taxis service at the last minute. We were…read moretraveling and didn't know who to contact. Ride Safe was recommended by our hotel, and it was great. I cannot say anything but great service and price. This site only allows the highest rating 5 stars. I would like to give ten or more stars. A big thank you to DeWayne and Tara, you saved our trip. Robert S.

Extremely unprofessional and unsafe. After a flight delay and ultimately a flight cancellation at 1…read moreAM for my husbands 20 year old daughter we got her a taxi to get her back to downtown Knoxville. She arrived in tears, the driver was clearly on drugs, she drove erratically and talked to her non stop about dead people. Also, her car ( not a proper taxi) kept breaking down and she demanded cash. BEWARE!!

From the owner: Knoxville taxi offering local and long distance trips to the Knoxville airport and surrounding…read moreareas. $5 meter pull and $2.50 per mile. Gladly providing transportation services. Give us a call 865-691-1900. Knoxville cab west Knoxville taxi

I reserved a taxi via phone to the airport for 7am pickup time. They never showed up and their…read moreresponse was "we didn't know". An hour later, they called back however I had already boarded an Uber taxi and made my 8:30am flight. Lesson learned.

Checker Cab of Knoxville went beyond the call of duty to get my daughter and her friends from the…read moreGreat Smoky Mts. National Park to Knoxville in time to make their bus connection. Great service.

Took a taxi from the airport to my home 20 minutes away $80. Something that Uber charges 30 terribleread more

Haven't used their services yet but when we arrive in town we will. The lady we talked with was…read moreextremely friendly and helpful.

On June 15,2026 we had scheduled a pickup for 3:40am to take us to the Knoxville airport so we…read morecould fly out to our vacation. The driver never showed up. The app showed the driver going in the wrong direction. We messaged them but had no reply. We were forced to cancel the ride just after 4:00am. We had to drive ourselves and park in long term parking. What was a $25 Uber ride turned into $170 parking fee. Our address is easy and GPS brings right to our front door. Customer Support is a chat bot and useless. Never using Uber again.

Using Uber for the first time ever today. I was stranded in a state that I was traveling through…read moreand my brake line failed due to age I guess, I had no brakes. In a state with no family or friends to call. I needed a ride to auto parts store. Signed up on uber app. I made the appt. To be picked up in 2 1/2 hours while I was waiting for my part to be delivered auto store. I got a confirmation, I got a driver name and the type of car to look for. HE NEVER SHOWED UP. Now I get another text from UBER stating we are looking for a driver for you. REALLY? i gave you a 2 1/2 hour window and now your leaving me stranded cuz you don't have a driver? Not reliable. My rating for Uber is zero. We had to ask a complete stranger if they wouldn't mine driving me round trip to pick up the part and back to the inoperative vehicle. Which went well by the way.

The owner Rick, picked us up at our home 15mins early which was wonderful. Got us to the airport…read morewith time to spare and I told him I wanted him to pick us up when we arrived back. Not a problem right?. We'll, my sister who is 78, and had a walker, got sick on the plane and our flight actually arrived back home an hour early so a family member was called, not by me, to pick us up so we could get her home. I texted Rick to let him know (it was an hour before he was scheduled to pick us up) that we were already home. Thanked him and said we would definitely use his services I. The future. He proceeded to tell me to never call him again. We were I considerate and he lost money not picking us up because he turned down other fares. If it had not been an emergency we would've gladly had waited for him the 90 mins. But we live 10 mins from the airport. I think it was him who was very inconsiderate for not understanding it was a medical concern. We will NEVER call him again and I did save our texts to show others. We will either uber or get family to drive us from now on. I told him I hope when he turns 78, he will be more understanding. But an ill family member takes precedence over a reserved cab ride. It would've been inconsiderate of me IF I hadn't let him know what was going on. He just lost some loyal customers. We travel quite often! Don't use discount taxi!

We tried calling this business, no answer, my wife scheduled online, and received a confirmation…read morethat out reservation was complete. She was concerned and wanted a personal confirmation, so she tried emailing and called several times, then he answered and she tried to confirm the reservation, he said he was on vacation and wouldn't be in town then, she asked another question and he hung up on her. We made other arrangements but were so glad we weren't relying on him to get us to the airport for our trip.