While we are pleased to finally have the fiberglass pool it was definitely a journey. Canceled…read moreappointments as well as just not showing up. Communication is definitely lacking. Like a lot of businesses the "sales" part sounds good and is friendly. Then there is reality. To Late , I read the reviews on this company from around the Country and there was so much Negative! Most lack of communication. Well the calls got on their nerves too! As I was told "just call". Then was told off for texting! Yes, my text was meant for Monday morning EST, regarding the pile of trash. Well That was a mistake! Sunday, CST 8:15 my text went through. And our thousands of dollars meant nothing to "pony tail" (nickname for one of the sellers, from Pensacola. He drew the line on that! Not that we were inconvenienced with the digging until 1:00 am under stadium lights or a huge hole left for weeks not the huge pile of trash which was a Danger boards with nails sticking out for our four Mailinois, grandkids to step on but that I texted on Sunday evening! They left a mess. Unfinished.. Fortunately my husband is very good with programming because he has figured out our issues from chemicals to the Polaris So we are grateful and give thanks to be on this side of the project. I will not recommend Premier Pools to anyone. Two stars for hole and fiberglass.and the men who actually dug the hole the rest stayed in their truck and observed the real men working. No! Choose another company!

Very professional and quality service. They have gone out of the way to accommodate me and my wife…read moreto make sure that we are comfortable and satisfied with the service. I recommend them to anyone.

I am extremely disappointed by the behavior of Servco Pools' owner, Steve. While they are currently…read morebuilding a pool next door to my home, I witnessed him yelling at his own workers and calling them "f*cking retards." Hearing the owner of a company speak to his employees that way was shocking and completely unprofessional. No matter how stressful a job may be, there is absolutely no excuse for degrading, abusive language toward employees -- especially from the person running the company. It reflects very poorly on Servco Pools' leadership and raises serious concerns about the company's professionalism and values. If this is how the owner treats his own crew in public, I can only imagine what goes on behind closed doors. I would strongly reconsider hiring a company that operates this way.

I would have hired his subcontractors 1000% again! They were great. The gunite refinishing looks…read morewonderful. However, Steve has terrible communication skills, customer service skills and just poor work performance in general. He caulked the edge of our pool as a "favor" as he called it even though it was in the contract and it looks like he did it with his eyes closed. His plumbing job was backwards and when it was politely addressed, all he had to say was that's such a minor problem, and where's my money. Then he finally relented and put used, painted pipes on my pool. This later had to be replumbed since it was too tight and putting pressure on my filter. When he was finished, he broke contract again by not pressure testing my pool and lying about it. The pool leaked down 6-7inches in 5 days when it had never leaked like that before he came. Long story short, I had to pay out of pocket to have his problems resolved. He knew he was wrong because he started offering us gifts to make up for his poor work to try to avoid getting sued. Steve is such an embarrassment to the pool world.

Excellent customer service! Very attentive. Great explanations and problem solving! Much…read moreappreciated! Thank you!

Great job! I was in a pinch needed help and they said no problem. Fast response. Jaden and Daniel…read moredid a great job informative, professional and personable. Highly recommend.

I recently hired Elite Pools to add a saltwater system and heater to my inground pool. Larry did a…read moregreat job!! He was always there when he said he would be, got the job done on time, and was reasonably priced. He ended up having to take all the pipes apart and reinstall everything due to some new electrical work that was being done. He poured a new concrete slab and replaced the filter sand. His work is perfect! I really appreciated that he knows pools and was easy to work with! I highly recommend him and would not hesitate to recommend him to family and friends!

From the owner: Locally owned and operated pool and spa service and repair company with a mission of providing…read moresuperior services and products! Pool and spa maintenance, equipment repairs and upgrades.