So surprising to see Dr.Song doesn't have 5 million stars. If I could give him infinity, I would!…read moreMy daughter had a super stressful visit with another dentist that caused extreme PAIN, aniexty and potential unnecessary work. We visited Dr. Song for a second opinion, and she was immediately at ease. The whole staff had her comfort in mind, as did the incredibly well-curated, thoughtful space, which was clearly designed with patients in mind. Dr. Song made easing her worries a top priority and was sure to address those first. After examination, he offered a much less invasive option. The procedure was fast and painless. My daughter greeted me back in the waiting room swiftly and SMILING! I can't thank him enough. My teenage daughter is now his #1 fan and telling all her friends to see him! In addition to his incredible empathy, understanding, and talent, his office staff easily navigates insurance and scheduling. We can't thank him enough.

Wow. Completely impressed by this practice. I had to call for an unrelated endodontist situation…read more I can't even begin to tell you how well I've been treated. From the start speaking with Theresa who is a wonderful person to be super educated about the process, to meeting Dr. Song, I can't say enough about this practice. I'm going to have a root canal there. Not thrilled. Dr. Song was amazing and putting me at ease by talking to me about what is going to happen. So personable. Although he isn't doing it, they have somebody right in their practice who can do it. I don't have to go somewhere else, and I like that! The office is spotless. The staff, super friendly. If you don't have insurance, they have a membership plan that gives you proper dental care annually. Who does that nowadays? They do. They have all sorts of ways to put you completely at ease while in the chair. I think I'm jumping ship from my current dentist and moving to them full-time. Can't wait! I only can think of one downside. (Not a big one ) They don't accept care credit. Which is what I've used at my previous dentist because dental can be expensive even with insurance ! Hoping they rethink that situation for the future.

Warm and friendly atmosphere. You can tell the workers genuinely like working together and I think…read morethat translates to the exceptional care they provide. They are so open and kind, happy to answer questions and always offer additional treatments if needed with no pressure. I have sensitive teeth and have had harsh experiences with past dentists, Burlington Dentistry has renewed my faith in dentists. Thank you!

This place is very shady takes unnecessary X-Ray's that are not covered under insurance. Had to…read moreget tooth pulled and with my insurance I ended up paying 1,500.!!!BEWARE!!!

It is with pleasure, gratitude and thanks that I write this review. I have been a patient of…read moreGentle Dental for several year, and I can not express my profound satisfaction with the services. Dr Revah, Christine, Dr Smith and all his support staff, dental hygienists and front desk staff are beyond amazing. Prior to becoming a patient I was embarrassed by my smile and lacked self confidence. Upon completing my treatment plan, I regularly receive compliments on my smile, feel far more confident and outgoing both personally and professionally. To say I am satisfied with the quality, care, professionalism and end result is an understatement. My satisfaction with the care led me to feel completely confident in bringing my entire family (wife and 2 children) to Gentle Dental in Burlington, MA for all out dental care needs. The regular communication, follow up appointments and assessments truly reflect the dedication, compassion, professionalism from these amazing dental care givers. I never felt rushed or that I was just a body in the dental chair. I always felt genuine care, compassion and concern for me and my family as people - not just a patient. I give this office, company and providers the highest level of thanks and recommendation without the slightest hesitation.

Dr.Kim has been my doctor for years and she is great. She is very gentle and compassionate. She has…read morealways listened and is knowledgable and helped me maintain the health of my mouth.

A Truly Amazing Experience! I'm new to the area and chose…read morethis office based on a Google search--what a lucky find! I honestly feel like I hit the jackpot. From the moment I walked in, the care and professionalism exceeded my expectations. Dr. Burnett herself did my cleaning and was able to remove a discoloration I thought was permanent--something I assumed would require an overlay. I was so impressed and grateful. I left with a clear treatment plan and my future appointments already scheduled. I'm seriously considering sending a thank-you gift--it was that good!

We needed a new dentist since ours no longer accepted our insurance. That's when I stumbled upon…read moreBliss Dental. Called and spoke to Lisa the receptionist who was so friendly, helpful, knowledgeable & felt like I knew her forever after our conversation. Scheduled my cleaning, and met Lisa the hygienist (not the same person as the receptionist incase anyone thinks that), who had years of experience, cool, and funny! Off to a great start! Dr Natasha came in and was so nice! Very thorough, took the time to ask me questions, and made me very at ease being there! I highly recommend Bliss Dental on Cambridge St in Burlington for your dental health!

I was recommended to this dentist by a coworker that used to be a hygenist there. He, and all the…read morestaff, are FANTASTIC! I went there after 5 years of missing regular cleanings, and I was terrified. Everyone was really nice, no lectures or anything. *which is what I got from my mother when I told her how long it had been* The office isn't very fancy, but everything works. Dr. Lombardo himself is a really cool guy, very laid back. If you are looking for a new dentist, go here!

I started going here about 6 months ago. The dental hygienist I had was very sweet and wonderful…read more Dr. Lombardo was also very very nice. I wasn't nervous at all and the people working there put you at ease (if you have a fear of the dentist). I would recommend this office.

Dr Gresla is truly the gentle dentist. Along with her very excellent assistant, hygienist, and…read moreoffice staff, dental health is made competent and stress free. Recently, I had a problem with an old filling, she was willing to come into the office at 7 am if necessary. A true caring doctor.

I've been going to Burlington Dental for almost three years now! Dr. Gresla and her staff are…read morecourteous and professional. They don't judge you or criticize you, but offer nothing, but good advice. I started off with another dentist in my city, but was turned off by my first visit due to the fact that she handed me a list of things that we could do to my teeth with the cost totaling thousands of dollars after just examining them and to top it off I didn't even get a teeth cleaning. I took time off of work just to have a sit down conversation to discuss goals and watch videos on her iPad about new technology out there. Needless to say, that was my only visit. I am glad I found Burlington Dental. It can be a hike for me, but when you have a professional staff, amazing dental hygienist and caring dentist who actually takes the time to sit down, gets to know you, explains things to you and then ask if you have any questions, you don't mind the drive. Make an appointment! You'll be glad you did!

I am highly dental-phobic…read more When I learned that my upper teeth could no longer be supported by the bone, I as referred to Dr. C. who was open, honest and direct about my options. I decided to have all my upper teeth removed and to be fitted, eventually for full upper dentures anchored in place by implants. He managed the entire process, coordinating with the dental surgeon and ensuring that my temporary dentures fit and felt fine (no denture cream!) and then I had repeated visits to fit and check the permanent ones. This is a very professional and friendly practice, and every contact I've had with them has been professional.

I was referred to Dr. C by the Bedford veterans dental clinic, and could not have been happier. We…read morehad a lot of appointments to correct my teeth throughout the entire process I knew I was in great hands, after our first consultation . The entire staff is friendly and caring they made a situation that I had anticipated and dreaded for many years a wonderful experience. I am now confident woth my smile and happy with the result. Greatly appreciate the warmth and comfort of the environment

Dr. Epstein has been my dentist since 1998. He was recommended to me by a friend who owned a Dental…read moreLab and could see first hand the excellent work Dr. Epstein does in preparation for each patients individual needs. Due to my husbands job moving us quite a bit over the years, I have had many Dentists comment after a cleaning about the excellent dental work done on my teeth. Next time I'm in MA I'll be having two crowns done by Dr. Epstein He and his staff are the best!

First, the dentist and his hygienist staff deserve 5 stars. They've always been awesome! He's super…read moregentle. I have a fear of dentists and needles and he is amazing. You'll never feel the needle. His office manager and her billing however, is NOT acceptable in any way shape or form! My ex-husband and I both went there, when we divorced, our accounts were supposed to be split apart. In two years, she has failed to do that and we both get bills for the other. She claims once it's paid, she'll separate them. The bill has repeatedly been paid in full, yet, she never separates them out. She has now started to send a bill for a negative amount of money with a letter stating to pay the bill. HOW DO YOU PAY A NEGATIVE BALANCE?! We have both given up and decided to take our business elsewhere. As much as I love this dentist, I cannot tolerate the poor management of billing by this "manager." She needs to go back to school on proper accounting.

This is a great dental office. I came based on a Groupon then learned that there were other…read morespecials in the office. The dentist helped me when I had questions with paperwork and helped me to feel at ease when I was in the chair. I can tell that she cares about oral hygiene. She was trying to figure out how to make dental visits affordable although I didn't have dental insurance at the time. She was also incredibly gentle!

Dr Sarita is amazing!! She explained kindly all the steps and process, she s very gentle, and let…read moreyou in control. And I did not feel anything. I felt safe!

Summary: I was referred to Dr. Shabani for a root canal by my general dentist, since I required IV…read moresedation. She decided the day of treatment, while I was under sedation, that the tooth did not need a RC and did a composite filling instead. She treated several other teeth for cavities (I only consented to ONE). It has since been determined by two dentist and an endodontist that the referring dentist had been correct about the need for a RC. Furthermore, the work she did on the tooth next to the problem one caused that to need a RC--this tooth had not been hurting me prior. I gave her several opportunities to fix the issue and while she did make a good faith effort, she failed to be able to correctly diagnosis the problem (or listen to other dentist that told her that the two teeth need RC's despite me having provided her with the full reports and signing a release for her to speak with them) Continue reading for the full timeline of events. Note that names of other dental offices have been redacted. January 18, 2023: I received the treatment plan from Dental Care of Burlington [DCB]. The total cost was $5,280. The treatment plan was for a root canal, crown, and ONE composite filling of tooth #30. January 19, 2023: I was asked to sign the treatment plans and necessary consents. Since we had not thoroughly reviewed a root canal's risks and benefits, I asked to speak with Dr. Shabani before signing the consent. Her assistant attempted to answer my questions, but I insisted on speaking to the dentist. Dentist responded to my questions about the root canal while I was being hooked up to monitors and getting an IV in my hand. I signed the consent for the root canal and the treatment plan for the root canal, crown and ONE composite filling only. I remember very little after the being administered the IV drugs. January 20, 2023: I returned to the office to have my bite adjusted it was at this time I leaned exactly what work had been performed. January 27, 2023: I woke up with an extreme toothache and called [DCB]. They could not get me in until the end of the following week. I found an emergency dentist who was able to get me in that afternoon. He took X-rays and informed me that #31 needed a RC (I did not tell him that was the orginal treatment plan)He also mentioned that filings that had completed were "very sloppy" and needed to be redone. He cited "overhang" and a good amount of decay left behind as his reasons for drawing this conclusion. End of February: I returned to my general dentist. He reconfirmed his belief that #31 needed a RC and also noted that my bite was off. March 2, 2023: I returned to [DCB] for a bite adjustment and pain, primarily in tooth #30 and #31. Dr. Shabni acknowledged in person and in her notes, that #30 needed to be re-done. She claimed that #31 was fine but thought I was irritating it with my tongue. March 16, 2023: I returned to [DCB] with increasing pain levels was was once again told it was because I was playing with the area. Dr. Shabni suggested I get them polished down under sedation. April 6, 2023: Dr. Shabani placed a sedative filling on tooth #31 to help "calm it down." This provided SOME relief, but it continued to hurt. I went to see a third dentist for another opinion. He, like the two dentists before him, stated that #31 needed a root canal and that #30 also needed one because the filling was pressing up against the nerve. April 11, 2023, I spoke with Dr. Shabani about what [3rd dentist] said, and urged her to listen to the three other doctors and do a RC. She said you would get back to me on scheduling, because we had to coordinate with [Anesthesiologist] . She also suggested putting a medicated filling on tooth #30 to help calm it down, which I initially agreed to. On April 12, 2023, I informed Dr. Shabni I no longer wanted to do the sedative filling and wanted just to treat the tooth when we could get time on [Anesthesiologist] schedule. She claimed we needed to do the sedative filling to isolate which tooth was causing me the problem (I was later informed that messing with a tooth that needs a RC is a bad idea). After some dispute about how much of the RC bill I would be responsible for, she expressed her annoyance that I "keep going to other dentist" and "don't trust her". I expressed that my weariness is because she did a lot of work without consent and I've been in pain since January. She told me to go to another dentist and she'd refund me the entire amount of my procedure "because it's just not worth it at this point". As of now, I have not received the refund or communication about when I can expect to receive it. I also have not received my entire chart despite having asked for it repeatedly (even before April 12). DCB is also not giving me the necessary paperwork needed to work with the [Anesthesiologist] to find another dentist. For all of these reasons, I cannot recommend Dental Care of Burlington.

I've been with DCB for a few years. I've had no issues with any of their treatments and the staff…read morehas always been friendly and helpful. Recommended.