Be careful here you get bad treatment. The doctor doesn't…read morecare about all patients. I went in for a consultation. I was the first patient one in the office. He took my scans for two seconds then someone walked in. He had me waiting in scan room all set up for 30 minutes. Then he let me out and had me wait in the chair for 20 minutes. Then talked about Invisalign for two seconds. And then demanded money. He didn't even check the insurance stuff.This office shouldn't exist.The doctor treated the people who walked in after me better. This is not just an orthodontist it's also a dentist office. It's under different names. Don't trust this office for your safety.

This place is AKA Dr. Butts Orthodontics…read more I called to schedule a consultation for braces. By chance, it was Dr. Butt himself who answered the phone. He said he had an opening at 1pm for Saturday. I asked if we could meet at 10am instead which he agreed. (Be mindful of this as it's important later). On Saturday, I called the office to explain I was about 10min behind which the front desk person said he'd let Dr. Butt know. I arrive and fill out my paperwork. I wait and wait. I'm finally motioned to the back office. A young man puts a paper bib around my neck and enters information into a flat screen on the wall, telling me the Dr. will be in shortly. He also advised that no one actually scheduled me in the system for the visit. And so I wait, and wait. The information on the flat screen is patients names, numbers, and why they will be seen. This was very concerning for me. Finally, Dr. Butt arrives and asks if I was there for cleaning or invisalign. I explained neither, that I'm here for a consultation because I'm interested in braces. He puts on gloves and does a 5 second physical examination of my mouth. He again pushes Invisalign, tells me the price and how long treatment will take. He asks if I have questions and begins to motion to leave when I say I do. I begin my questions and though he answers ( I liked his responses) he continued twice to look behind him at the flat screen which displays the time. He then says if I have additional questions to email and he'll respond. As he gets up to leave he makes a remark that really upset me. He made a comment about not having time to do consults on Saturdays as it's a very busy day for him. Now mind you, he's the one who told me to come in on Saturday. Needless to say, I will not be a patient at this practice. Proper communication and bedside manner are imperative for me. If you plan on seeing your orthodontist for 1-3 years for braces/Invisalign you need to have rapport built and comfortable with that person. I did not feel valued as a prospective patient at all. ETA: my consultation I was told would take 30min however I spent more like 5-7 min with Dr. Butt on the consultation.

Amazing dental practice. Husband wife team Laura and Charles... found through friends and was…read moreconsiderably impressed by their concern for patients nice small office with efficient staff and friendly atmosphere.

definitely would not recommend for children. they do not consider the patient's full history or…read moreperspective.

I have a lot of dental issues, I've always had them all my life. I've dealt with many dentists,…read moreendodontists, and oral surgeons. I have had dental extractions performed by three highly renowned oral surgeons in three different cities: DC, San Francisco, and now Boston, and this is the first time of all those procedures that I was not in significant pain beyond two days afterward. Dr. Lucca is extraordinary. Not only does he have impeccable bedside manner but his kindness, grace, and compassion, especially during what was an emergency procedure for me were extraordinary. His surgical expertise is on another high level caliber entirely. I stopped taking pain medication on day two, and by day three I was in minimal pain. Given my past experiences, I was honestly so shocked that I scheduled a follow-up office visit just to make sure nothing had gone wrong because I *wasn't* in pain anymore. How oxymoronic is that? Dr. Lucca's precision that I could observe during my surgery (this was a local anesthesia surgery), his reassuring explanations, him answering my innumerable questions, and his calm demeanor completely changed what I expected from oral surgery. He truly made me feel at ease, reassured, and relaxed. For the first time ever, in that I can remember, I walked away from a dental extraction surgery experience feeling genuinely cared for instead of traumatized. That says everything. I cannot say enough wonderful things about the front office staff as well -- Raquel, Courtney, Bossie, and Hailee were all incredibly professional, caring, calming, and kind. I came into this office in intense pain with anxiety levels soaring higher than a kite, and every single person made me feel genuinely seen, heard, validated my feelings and pain, and made me feel cared for. That matters more than people realize, especially when you are facing oral surgery and already terrified. I am also seriously impressed by the office's technology and communication systems. You can text the office instead of calling, and they respond incredibly quickly, often within 15-30 minutes. As someone who dreads phone calls, that alone was amazing. I am never calling them again, it's only going to be all texts. Like how easy and amazing is that!!! I think all doctors' offices should employ this technology. It should become the standard in how we communicate with doctors instead of phone calls. Dr. Lucca's Oral Surgical practice truly has it all: an extraordinarily skilled surgeon (Dr. Lucca) paired with an exceptional support team. The follow-up care, attention to detail, compassion, professionalism, and surgical skill are simply unmatched. If you have dental anxiety, need an oral surgeon, or want meticulous, compassionate care from beginning to end, I cannot recommend Dr. Lucca and this practice highly enough. I genuinely do not have enough words to express how grateful and impressed I am. Thank you so much, Dr. Lucca (and Racquel, Hailee, Bossie, and Courtney!).

I just want to share my negative experience with this office and warn other possible clients. They…read moretold me that I have to pay upfront and that they bill my insurance afterwards and then I get reimbursed by the insurance. The consultation was billed to my dental insurance and I received a reimbursement (without the co-payment amount). Next I had to get a procedure. I was told the same thing. First I pay upfront, then they bill my health insurance, which will reimburse me. Yes, they may have said they are out of network but they did not tell me to call my insurance first to approve the procedure. When time past by and I did not get the reimbursement I checked with my health insurance and the claim was denied because it was not pre-aproved. Shouldn't they have told me I should call my insurance ahead of the procedure? Don't they deal with insurance providers all the time and should know of the steps? Or were they concerned the claim was going to be rejected and they did not want my business to go somewhere else where it was covered? Hum.... They make you sign a lot of legal papers that they say explains everything. By the way, after the procedure the doctor did not fix my problem and told me I could go see another doctor.

Summary: I was referred to Dr. Shabani for a root canal by my general dentist, since I required IV…read moresedation. She decided the day of treatment, while I was under sedation, that the tooth did not need a RC and did a composite filling instead. She treated several other teeth for cavities (I only consented to ONE). It has since been determined by two dentist and an endodontist that the referring dentist had been correct about the need for a RC. Furthermore, the work she did on the tooth next to the problem one caused that to need a RC--this tooth had not been hurting me prior. I gave her several opportunities to fix the issue and while she did make a good faith effort, she failed to be able to correctly diagnosis the problem (or listen to other dentist that told her that the two teeth need RC's despite me having provided her with the full reports and signing a release for her to speak with them) Continue reading for the full timeline of events. Note that names of other dental offices have been redacted. January 18, 2023: I received the treatment plan from Dental Care of Burlington [DCB]. The total cost was $5,280. The treatment plan was for a root canal, crown, and ONE composite filling of tooth #30. January 19, 2023: I was asked to sign the treatment plans and necessary consents. Since we had not thoroughly reviewed a root canal's risks and benefits, I asked to speak with Dr. Shabani before signing the consent. Her assistant attempted to answer my questions, but I insisted on speaking to the dentist. Dentist responded to my questions about the root canal while I was being hooked up to monitors and getting an IV in my hand. I signed the consent for the root canal and the treatment plan for the root canal, crown and ONE composite filling only. I remember very little after the being administered the IV drugs. January 20, 2023: I returned to the office to have my bite adjusted it was at this time I leaned exactly what work had been performed. January 27, 2023: I woke up with an extreme toothache and called [DCB]. They could not get me in until the end of the following week. I found an emergency dentist who was able to get me in that afternoon. He took X-rays and informed me that #31 needed a RC (I did not tell him that was the orginal treatment plan)He also mentioned that filings that had completed were "very sloppy" and needed to be redone. He cited "overhang" and a good amount of decay left behind as his reasons for drawing this conclusion. End of February: I returned to my general dentist. He reconfirmed his belief that #31 needed a RC and also noted that my bite was off. March 2, 2023: I returned to [DCB] for a bite adjustment and pain, primarily in tooth #30 and #31. Dr. Shabni acknowledged in person and in her notes, that #30 needed to be re-done. She claimed that #31 was fine but thought I was irritating it with my tongue. March 16, 2023: I returned to [DCB] with increasing pain levels was was once again told it was because I was playing with the area. Dr. Shabni suggested I get them polished down under sedation. April 6, 2023: Dr. Shabani placed a sedative filling on tooth #31 to help "calm it down." This provided SOME relief, but it continued to hurt. I went to see a third dentist for another opinion. He, like the two dentists before him, stated that #31 needed a root canal and that #30 also needed one because the filling was pressing up against the nerve. April 11, 2023, I spoke with Dr. Shabani about what [3rd dentist] said, and urged her to listen to the three other doctors and do a RC. She said you would get back to me on scheduling, because we had to coordinate with [Anesthesiologist] . She also suggested putting a medicated filling on tooth #30 to help calm it down, which I initially agreed to. On April 12, 2023, I informed Dr. Shabni I no longer wanted to do the sedative filling and wanted just to treat the tooth when we could get time on [Anesthesiologist] schedule. She claimed we needed to do the sedative filling to isolate which tooth was causing me the problem (I was later informed that messing with a tooth that needs a RC is a bad idea). After some dispute about how much of the RC bill I would be responsible for, she expressed her annoyance that I "keep going to other dentist" and "don't trust her". I expressed that my weariness is because she did a lot of work without consent and I've been in pain since January. She told me to go to another dentist and she'd refund me the entire amount of my procedure "because it's just not worth it at this point". As of now, I have not received the refund or communication about when I can expect to receive it. I also have not received my entire chart despite having asked for it repeatedly (even before April 12). DCB is also not giving me the necessary paperwork needed to work with the [Anesthesiologist] to find another dentist. For all of these reasons, I cannot recommend Dental Care of Burlington.

I've been with DCB for a few years. I've had no issues with any of their treatments and the staff…read morehas always been friendly and helpful. Recommended.

You walk in to a welcoming office, wait for a few minutes, and Julia greets you in the waiting…read moreroom. She is kind, and a master in her work. She provides me with a routine cleaning and gives me advice on how to take better care of my teeth. Then Dr. Duka comes in and takes wonderful care of me, too. You don't have to be afraid of the dentist here, they will make sure you have great dental health and they'll take good care of you. Thank you for helping me look forward to the dentist!

I have been a customer for many years. My technician, Stacy is outstanding - gentle and thorough…read more The Doctors Duka are exceptional. Great care and bedside manner. Wonderful practice!

Dr. Frank is one of the best in the business. His knowledge about dentistry makes him superior and…read moreone who really cares about making your smile much brighter. His office is even more impressive. Sparkling clean and state of the art equipment makes the process much easier. His staff is very friendly and accommodating.

This practice is absolutely amazing. I trust Dr. DiMauro and his team over at Dr. DiMauros they are…read moretruly amazing, accommodating and loyal to all patients. I recently moved to California and knowing how Dr. DiMauro is so hands on and his office is so advanced I knew he had to know many other doctors so I shot my shot and I called asking for a recommendation they may have close to my apartment I was living at, at the time... within minutes I had a list emailed. I couldn't get myself to go to any of them simply because I love his practice. I now purposely go back to get my teeth cleaned every six months because I refuse to go anywhere else. There are a lot of dentist who are in it simply for the business and money aspect of their career where as Dr. DiMauro and his team want what's best for their patients they are not out to get anyone they stick by their word and to me on top of the amazing work they are extremely trustworthy. Thank you Dr. Frank DiMauro for giving me the ability to love my smile not everyone can relate and I feel extremely lucky!

The dentist Mahit Bhatt is very nice and patient friendly. That is the good. Turnover among…read morehygienists and other staff is very high. The equipment is outdated and they do not put money into repairing it.

first appointment with Dr. Bhatt. very impressed with his…read moreknowledge and plan for my teeth. dental assistants and receptionists very professional and efficient.

Nancy M makes a teeth cleaning feel like a trip to Disney World. Gentle, fun, relaxing and world…read moreclass care. The reception staff are amazing as well. They are friendly, knowledgeable and they always work with you on payments. Couldn't recommend this practice enough!

I've been going to Stoneham Dental Care for over 20 years. This practice has become like family. I…read morewas fortunate that I always had decent relationships with my dentist growing up, but when I moved to MA I had a hard time finding a new one. I took advantage of one of their specials I received in the mail when I lived in Reading and went in. Everyone was kind and I felt comfortable. The dentist at the time informed me I had to have 2 wisdom teeth removed. The oral surgeon they sent me to was AMAZING. My trust was built with Stoneham Dental Care - to have recommended such an amazing surgeon they had to be great as well. I was a pretty basic patient - fillings here and there, cleanings every 6 mos., etc... and then I had a dental disaster in 2014. I experienced an injury resulting in a concussion, loss of a tooth and displaced front teeth. Every specialist was caring and pleasant through the entire process. They saw me cry. They saw me in pain. They saw me irrationally upset over every delay - due to the healing process, not anything they did wrong. Root canal? No issue. Implant? No issue. It wasn't their fault I was having emotional stress from the incident. I have had nothing but positive experiences with any of the staff at Stoneham Dental Care. It's a little costly, yes... but they go above and beyond.