Always a few good finds here. If it's not cookware, you can find resale furniture in good…read morecondition. They have new items at times too.

From the owner: We are a resale shop with a boutique atmosphere. All proceeds goes to support two local homeless…read moreshelters.

We donate here often . Went there several months back. It looked like a garbage dump. The back…read moreparking lot was stacked with donations laying all over the ground in bags,loose. We tried to get someone to answer back door but no response. I am not going to make a donation of expensive clothes ,just to have it sit out in the weather. I took my donation to Goodwill today. NO MORE DONATIONS TO SA DEKALB !

Made a donation, 2 boxes of expensive glassware- the lady couldn't care less if I was there, seemed…read moreto be bothering her. Merchandise inside was overpriced. Will not return.

Really nice selection of various items and the pricing was pretty reasonable as well. Some things…read morecould have been priced lower but I found plenty of things for 50% off so it was a balance! Very clean and organized as well.

If you are looking a place to donate stuff when your moving this is not the right place…read more Horrible and the most terrible service, not friendly at all. The worker was being racist , and reject some of my stuff just because it has some little stains that can be cleaned off. He just look the minimum excuse to says no to me. I make him call his boss, and so sad, the manager defended him. I think the owner of this place should check their employees. That's is unacceptable to have racist people working on a place like this!!

I have seen first hand this foundation doing great work in the Chicagoland communities. The founder…read moreMelissa Finley is a driven woman with a purpose. They feed and clothed those who are less fortunate throughout the year, not just during the holiday season. Keep up the good work Ms. Finley!!

Helping Hands Homeless Foundation is an amazing thing to have happened to those less fortunate. The…read morefounder and volunteers work hard to ensure no individual is left behind. They always ensure the less fortunate have a nice meal and essentials especially around the holidays. This foundation cares about what they do. I have worked with them a few times and the amount of effort and love they put into each event gives each individual HOPE. They matter and they are worth it. This foundation has taught me that and I am so honored to be a helping part of a foundation that wants to make a difference.

I can only speak to the donation side. The donation drop off is remarkably easy and has great…read morehours. I stop by on Sunday late afternoons on my way home and it's as fast as hitting one extra red light. One block off touhy, you simply pull up and there's an overhang to protect from sun or rain. There are two lanes so I've rarely had to wait. When I pull up, immediately an employee comes out wheeling a cart and helps load my things into it. Then I'm on my way again. I've never had donations be this easy. I'm finally taking the time to write this review because as I was dropping off my mom's things last night, I accidentally kept my Irish cap and scarf on the donation bag and realized when I got home! Ack! They had sentimental value and I hadn't meant to donate them. I was concerned this would be circus getting them back. But I called immediately, spoke with an extremely diligent and gracious manager who found them within minutes (he said it helped that I called immediately). He said it happens all the time and he is just so grateful for people donating things and wants them tog et their things back in these situations. I drove back and retrieving my items was quite simple. Highly recommend if you're looking for somewhere to donate

This Goodwill has discontinued SENIOR AND MILITARY discounts! Shame on a supposed charity! They…read morewill not be getting any more of my friends or families business or donations. Overpriced, near or over retail on used items, to boot.

The donation boxes are very convenient and helpful when cleaning out the closet and downsizing,…read moregetting rid of unwanted clothes. Used to put then in bags in the alley for whoever wants and needs to take but oftentimes I find them all messed up, thrown on the ground which defeats my purpose. So off to the donation box it all goes. Wish there were more of the boxes around town. I'd rather drop it off at the box then drive to the Goodwill. Everyone complaining of it being sold etc it's the same thing the Goodwill.and Salvation Army does. But at least I don't have to drive far or wait in line when I'm in a time crunch in a busy week, and don't want to haul bags of stuff in my car for weeks until I am able to go to a Goodwill and don't have the time to list on ebay or marketplace but need closet space at the same time. I think what Gaia is doing is very good. At the end, someone does use the clothes, and they're not thrown around in the alley on the ground where nobody will want them. I could care less for a tax deduction because I'd always forget the slip when tax time comes and plus it don't make much difference anyway. Tried donating to shelters before only to learn that those who work there scavenger the donation and keep what they like/what's newer for themselves instead of giving everything to those at the shelter. If you want to give directly to the homeless then give it to them on the spot. But it's also hard to figure out if the pants size will fit them etc. So when I'm in a time crunch and need to clean out fast, don't want to haul bags of clothes waiting to go to Goodwill and making myself seem like I live in my car with random bags of clothes waiting to be donated, I just drop it off at the Gaia donation box. It's also helpful with the website that gives location of the boxes so if I'm traveling O can easily look up the nearest box. Honestly, think that everyone complaining about the concept of these donation boxes works for Goodwill or Salvation because then they don't get direct donations to sell at the store. Gaia boxes are convenient too being available 24/7 specially when working an odd schedule I can never make it to a Goodwill to drop off. At the end of the day, someone still makes use of the clothes, they don't end up in a landfill and maybe if I don't want to donate such clothes then I'll just not buy anything until my current wardrobe wears out. I don't make a penny from donating to Goodwill either, only the buyer gets to have new clothes, some brand new at a cheap price. But I don't have time for that so I just drop off at Gaia box. I also.like the little projects they have going on, fun stuff, and everything they do on local level at the warehouse to everything being done abroad in the developing countries, environmentally. Keep it up!

I donated clothes multiple times, then I read the charity watch review of this company and I was…read morenot very pleased with the outcome. Clothes is sold,not given to people. They have a big "over head" to run their business so there is really no money left to help others in need. I probably will not use again. Please check for yourselves and decide if you still want to continue using their bins. Gaia please change your practice, you could be a wonderful place to use.

Affordable cute place. I bought a tea set from here and love who they support as a non-profitread more

I had the pleasure of volunteering here. The clothes are literally brand spanking new, happy to…read morehelp sort and prepare clothing items for resale in the shop.