This is such a cute store. Very on trend dresses, swimsuits, clothing and accessories…read more Friendly staff offered help and they had an ample amount of fitting rooms. I found a beautiful dress for an upcoming summer trip to Portugal I plan to wear. Prices are fair/high at $108 for a sundress.

We had such a great experience that I wanted to drop in and leave a note. I've shopped here since…read morehigh school so a hot minute and always loved when the girls were super into helping you pick out outfits just because or for an event. I come here before every big trip and always get a huge haul every time. Last few times the staff was fine but weren't jumping up to help and curating the perfect outfit for whatever you need it for. But this time, the Manager (sorry I never caught your name but w the beautiful emerald engagement ring) you were so sweet and enthused helping pick out ideas for our Portland trip. Besides the obvious amazing clothing options, that's what I always loved most about the store all these years. Y'all make it fun and super easy w the very best options. Thank you!! Also what do y'all spray that makes all the clothes smell soooo amazing?! I notice it every time when I'm packing and always forget to ask how the clothes smell so good!!

I don't frequent Dillard's stores often. The store has lots of high end designer shoes, purses,…read moreand clothing. Great quality. Fair prices. The day I visited, there was only one salesperson in the shoe department. Overall I would recommend.

Lori was great. My husband was Able to get a suit in the perfect amount of time…read more She was very professional.

I was in the area and didn't feel like driving all the way to Carytown for a thrift experience,…read morelooked up places nearby and this place came up! I started looking at the racks outside and felt very hopeful after looking at the prices. The store is very organized in my opinion. As a midsize, borderline plus size girl, it was really easy to find clothes that actually fit. The dressing rooms were convenient, the selection is good quality and I love the brands they have, the pricing really isn't that bad. It's a curated selection of what's fashionable without breaking the bank. I'm glad there's one in Richmond, I'm glad there's one in Virginia Beach! More on that later though on their actual business page lol

4/23/26 @ 7:25 pm : We were in the area & my son got excited at the sight of this store. He loves…read morefashion. He was hoping to find some cool things at great prices. Unfortunately, we stepped inside about 35 minutes before they were going to close. Others came in after us. No one, and I mean NO ONE, spoke to us when we came in. We browsed around & a young lady came and slammed a pair of jeans in front of me on the rack. She did say "excuse me" while doing so, but the attitude was very clear. Not sure why people get so upset when they are still open. At that point, I knew I wasn't purchasing anything from that store. I had to get my son out of there, but he was still excited at some of the things he was finding. He's a teen - He doesn't pay attention to bad attitudes or poor customer service the way I do. So, he was unfazed. The longer we stayed, the more irritated that young lady looked. I walked out because he was taking too long browsing & I could feel myself getting upset by her behavior. They brought in the racks from outside & the young man did finally say "hello" to me as I was walking out. Weird! Even if he was ready for everyone to leave, he didn't show it as rudely as the young lady did. Instead of being called "Uptown Cheapskate", they should rebrand as "Uppidy, Stuck Up & Rude Cheapskate". That fits them more accurately. Needless to say, we will NEVER go back & their men's section is extremely small compared to the rest of the store. They won't see a penny of my money!

Stephanie took her time when I was here. I was having issues with Customer Service six hours…read morewaiting on a gift card that I needed while I was having a crisis and she stepped in and made my day I appreciate you

A really good display of their products. The store was very clean and tidy. The sales lady were…read morevery friendly and greeted me when I entered the store. They are having a huge sale. I was surprised to see them very well stocked with a 30% sale going on. I was able to purchase what I needed and was able to walk around the store freely. I would recommend this store for sure!

I generally do not rate every clothing store I visit because I just don't have the time. However,…read morewhen you have a great shopping experience, you want to share it. I stopped by this location because I was looking for something in particular that had sold out online. I was greeted when I walked in by an associate wearing a big smile, and every single associate in that store had helped me in some way by the time I left. Every interaction was friendly and helpful. I cannot say that about every store I shop in of course, and in fact, I haven't had a shopping experience like this in a very long time. (And unfortunately I shop quite a bit. lol). When I left the store one of the associates Rhianna had even sent me a reminder about an item I may want to order online because the store didn't have my size. So attentive! I will visit again when I'm in the Richmond area.

I'm an Anthro fan! This one is usually well stocked, beautifully appointed and has great customer…read moreservice. Love the window displays and creative merchandising. The back sale room is like finding the Holy Grail!

Don't come to this location if you're expecting an enjoyable shopping experience. Staff is rude and…read moreunwelcoming. I've been shopping at Penelope for years, but I think I'll stick to the Hancock Village location from now on. It's very obvious the staff choses to help based on the customer's experience.

The staff at the Sycamore Square location in the actual Midlothian Village are off Midlothian…read moreTurnpike across from the Old High School are great and helped me a good deal when shopping for my Wife and Daughter but the one over in Hancock Village area have horrible customer service and for no reason whatsoever are a bunch of snobs and I hope they get closed down because of it.

want to start off with the staff was SO SWEET and very kind to us, however the building has…read moreMULTIPLE ceilings leaks, one in the very middle of the store and serval in the dressing rooms. for how expensive this store is I shouldn't have to be getting rained on while trying on clothes. Maddy the manager was very sweet and understanding when we complained it's just ridiculous and this should be handled ASAP as in the few moments we were in the store I watched someone almost slip.

Wife wanted to drop by checkout another location Urban Outfitters while out here in Richmond. Great…read morestreet wear and nice clearance section. Wife great shopper when it comes to clearance.

I love the variety of things the full size retail store has. This is in the same category plaza as…read morea large Lotte Market. They have collectives, makeup, home items, basic bathroom items, some Asian snacks and hair accessories, stationery. Parking is very good and the hours are not as long as other shops though, so be aware.

Miniso is a super cute Asian toy/cosmetic/home goods/novelty store. I was so happy to see this new…read moreone open up near Lotte Plaza Market. If you like Sanrio characters, Miku Hatsune, the Peanuts, Harry Potter, Care Bears, or Pusheen, this is the store for you. It's filled with a variety of things with your favorite characters on it. You can find anything from tissues to chargers to make up here. They also have some fun Asian snacks. If you like mystery toy boxes, this is the spot for you. A majority of the front of the store is dedicated to that. It's a very cute store! I'd recommend checking it out.