Wanted a local florist to deliver to a hospital. And from the first call to delivery I was so overwhelmed. I asked for pink and purple something beautiful as the florist choice. He was so on it. Everyone has commented how beautiful the arrangement is. Definitely 5 star florist. Highly recommend. Oh and the small stuffed kitty added just shows this shop goes above and beyond. read more

Lily's Flowers - This was the florist choice. Amazing. - Florists Near Me - Santa Barbara, California

Thank you for this amazing arrangement set up by Lily's. It was literally at the last minute, and they pulled it off, had the flowers delivered, and were waiting in the room!!!! Thank you read more

Lily's Flowers - Happy wedding anniversary to us!!!! Thank you - Florists Near Me - Santa Barbara, California

Flowers and candy ordered were never delivered. My brother called and was informed that my charge of $132.82 was to be reimbursed. Left message a week later which was never returned and charge was not reimbursed. Had to file with credit card for charges to be dropped. Very disappointed with company. read more

Great flower shop helpful staff! I loved my graduation lei this was so special and beautiful and made my memory wonderful read more

Lily's Flowers - Graduation Lei - Florists Near Me - Santa Barbara, California

Fresh , clean and delicious food. Super kind staff. Lovely space. Can't wait to return.

I have never had a good experience with flowers delivered from Lily's but these went bad two days after delivery. I buy flowers from Costco, Ralph's, Trader Joe's, even Grocery Outlet, and they never look like this. I change water and rehabilitate my flowers. Nothing ever works with Lily's. The woman delivered them and tried to open a locked front door. Luckily I heard it and saw what was happening. Just disappointing all around. Would never recommend. read more

Lily's Flowers - 5 days after I got them. - Florists Near Me - Santa Barbara, California

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Made an online order a week before the graduation. Great service 10/10 Colorful Array was the flower arrangement I chose and made it for delivery. I called a few days later to add on extra instructions like wanting it delivered at a specific time. It just came 2 hours ago on time and the recipient loved how amazing it makes the house smell. It looks very accurate to the picture and it's so pretty! Thank you very much! :) read more

Lily's Flowers - Colorful Array online order for delivery - Florists Near Me - Santa Barbara, California

Is there a negative star rating, as in minus stars ? Epic failure to execute a delivery for a mom's 88th birthday. The person answering the phone was confident the flowers would go out the same day & nothing, & NOTHING the following day. Then there was the holiday, followed by a Sunday, so I decided to call first thing Monday when they open to inquire 'Que Paso' AKA 'What Happened' & might the flowers be delivered today & now their phone line isn't being answered, tried off & on from 10:00am to noon & you guessed it, NOTHING!!! Such a failure all around! Oh - and an email was also sent the day or so before & still no reply ... When in business it's important to follow through, if something happened communicate such to your customers; i.e., delivery will be late & by how long or whatever the issue is. Nothing like showing up for grandma's birthday on Sunday & no flowers anywhere to be seen. read more

Lily's Flowers - Showing the table with LACK OF FLOWERS that never arrived .... - Florists Near Me - Santa Barbara, California

I ordered a flower crown for funeral and Lily's flowers exceeded my expectations. It was beautiful ! read more

Lily's Flowers - Florists Near Me - Santa Barbara, California

Luxury fresh colorful bouquets, excellent service, my daughter loved her exquisite birthday bouquet ordered and delivered same day! I use Lily's for my personal and executive client gift giving. read more

Lily's Flowers - Florists Near Me - Santa Barbara, California

Negative Stars!!! I received this arrangement a day late and the flowers, water and vase were hot as if sitting outside for hours. Certainly not from a refrigerated vehicle. The flowers are wilted and missing petals. My grandmother, in another state, ordered this arrangement for my 40th birthday. They assured her they could deliver in time and had the flowers in stock. As soon as I received them I messaged her the photos attached showing the awful state the flowers are in. She has yet to get a return call. This is not okay, taking advantage of the elderly - you all should be ashamed of yourselves, she deserves a refund. read more

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I just ordered flowers today on Christmas Eve to be delivered to our wonderful neighbor! I have to give a big shout-out to Lily's Flowers and their staff. Not only did they do this for me last minute but they delivered the most gorgeous flowers to our neighbor! Thank you so much to all of you for helping us bless the ones we love during this holiday season! Great service and a beautiful arrangement! 2 thumbs up! Thank you again Lily's Flowers! read more

I ordered flowers over the phone this morning for delivery this afternoon and was very happy with both the service and flowers! The arrangement was delivered within the hour and just what we were looking for. The price was also very fair for the area. I recommend Lily's. read more

Lily's Flowers - Florists Near Me - Santa Barbara, California

Unfortunately, you can tell this place is definitely not about customer service (unless they feel like it). I'm all for supporting local small businesses but that customer service needs to be there. My boyfriend spent $70 on a bouquet from Lily's and had it delivered to me as a surprise. Since I wasn't home at the time of the delivery, they left it by my front door. Much to my surprise, at first glance I noticed a huge rotten fungus-type growth smack dab in the center of the bouquet. I was actually confused when I looked at it - was it part of the display? It had a consistency of gum almost, gooey and stretchy, but fuzzy at the same time? Yeah lol - very quickly realized it was just nasty mold. The thing is - If I can notice it within a second of looking at it, I'm sure that multiple people (from the florist to the delivery person) saw that there was a huge fungus growth in the center of the bouquet.... but they just didn't bother to replace it. And because I received the bouquet after their business hours, I called them the next morning to ask if they could replace the bouquet. No one answered - I left a voicemail - and nobody has gotten back to me. If you want a thoughtfully created bouquet for your special someone, from a business who cares about their customers, I unfortunately would not recommend this place. read more

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A big thank you to Lily's Flowers for making my friend's birthday bright! The arrangement created was even more beautiful than depicted online. I couldn't be more pleased with their service. A++ read more

Lily's Flowers - Florists Near Me - Santa Barbara, California

I don't recommend using Lilys Flowers. We placed a phone order, the gentleman on the phone was very nice, and I thought write down my order correctly. But when the order was delivered 5 min before our family funeral was to start, the flowers were incorrect & the baskets were not matching as requested. What a disappointment when our entire family was already at a funeral to then have to deal with a wrong/ expensive flower order/deliver. Find someone else in Santa Barbara to use! anyone else! read more

I was visiting Santa Barbara for my daughter's graduation from UCSB and I ordered a a bouquet of flowers to be delivered to her. Everything was set and paid for in advance. They called at the beginning of the week to confirm the details, so I assumed that they were on top of it. From here on out it was a disaster. They did not deliver the flowers the day that they were supposed to, so I called them several times. No one ever answered, so I left a message. No return phone call. I also sent an email which they never replied to either. Flowers were not delivered the next day either. Tried calling and emailing them again and never received a response. They literally left me hanging and did not even have the courtesy to call or email me. I would leave them negative stars if it was possible. read more

Not a good place to get your flowers. My son ordered flower from here to delivery to my house. He paid a lot for it but it came one day later and the flower arranged so terrible , not the flower he ordered, some of flowers were broke also so much different than the picture ( on line) that my son wanted to order for me. I even brought the flower to their shop to complain about it. They denied not their fault. Just let everyone know this is not the first time, this was happened last year too. But I didn't say a word I though just give them another change. But ... I am so disappointed.... I never come back there again read more

Lily's Flowers - This is the flower they deliveried.. - Florists Near Me - Santa Barbara, California

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Two lessons here: Don't use an 800 number and don't use a florist you cannot talk directly to. I did and my order was beyond my contol. I couldn't change or modify it. read more

Don't order anything from Lily's Flowers; save yourself the stress. I regret placing an order from here without first reading all the reviews. I ordered a white lei for my daughter's college graduation. I specifically told them i wanted it to be double. They quoted me $65, which seemed a lot but since i couldn't find a white one anywhere else, i placed the order. When i arrived to pick it up, i was very disappointed because it looked like a single lei, not a double lei. I insisted on a discount, which she finally agreed to give me $10 off and admitted that the the flowers this year had arrived very small. Since i desperately needed it, I took it, which was a big mistake. The flowers started coming off as soon as my daughter put it on before the ceremony. By the end of ceremony almost half of the flowers had come off. It was a very poorly made lei. Over the years, I have purchased many leis and this is the first time ever that something like this happens. I will never buy any items from Lily's Flowers. read more

OMG!!! What a WONDERFUL arrangements I received from Lily's Florists! I was a bit nervous because it was a short notice custom order, and because the prices were below the average of most Santa Barbara's florists. However, when I saw them in my son's rehearsal dinner venue, I was thrilled!!! Everybody complimented the gorgeous arrangements. It is a family business so I was happy to give them my business. Will order again!! read more

I am SO impressed with Lily's Flowers customer service!! I ordered flowers for my nieces 20th birthday THIS morning to UCSB campus and they were delivered before 5pm TODAY!! Thomas is the BEST - he was so nice and personable! Service was impeccable and the flowers were exactly as ordered!! Highly recommend!! read more

Disappointed with the flowers I received as a Mother's Day gift. The edge of the lily was ripped and the edge of the few of the roses were as well. As these were a gift, I do not know how much they were but I am sure the arrangement was expensive. When I called the store I was told this was just how these naturally were and was told I was being unreasonable, even though I actually did not ask for anything. Not how you treat customers. read more

Just not what I ordered ... And the "double" is not a typical "double" found in other florists. Didn't give me a refund.

Amazing service and design! My friend was celebrated her birthday in Santa Barbara and we decided to surprise her with flowers. I put an order around 1 pm and by 4 the delivered beautiful arrange to the hotel front desk! Thank you very much for your service despite the busiest days ! read more

My friend sends me flowers from another city regularly: Farmgirl, , BOuqs, Hogue & Co (amazing). I had surgery and she sent from Teleflora, who contracted with Lily's. My husband sent a picture to thank my friend, and she was irate at the differential of what she paid for and what was sent. The bouquet came with 3 red roses, 3 pink asian lillies, purple statice, baby's breath 3 red carnations. She spent $150 with tax and delivery. She called and they sent over a new bouquet 3 days later - same size; 6 red roses and purple statice. Horrible. Not what she paid for. Don't know how to report read more

Amazing flower shop! I had a delivery cancel on me last minute and i called all the flower shops in Santa Barbar and Lily's Flowers were the only ones that gave me exceptional customer service and helped me right away! I am sending flowers all the way from Downtown, Los Angeles and they made the order very easy and really worked with me. 10/10 would recommend! Thanks again for helping me out. read more

I placed an order to be delivered to the SB Cottage Hospital. The hospital refused the flowers because the last name did not match the patients last name (maiden name). I called Lily's Flowers to track the flowers expecting to leave a voicemail. I was surprised they answered my call after 6 pm. They got in contact with the driver and were able to redeliver them after I explained what happened. Even with my mistake they were all able to help me out and deliver a beautiful floral arrangement. Thank you so much! read more

Read the reviews prior to ordering. The negative feedback is consistent and exactly what I experienced. Feb 10th I ordered flowers and chocolate covered strawberries to be delivered on valentine's day. By 4 pm they had not arrived so I called to inquire about the delivery, since my girlfriend is off of work at 5 and the delivery was supposed to go to her work. Well, the delivery never arrived. Never heard from them saying sorry, we can get it out today, absolutely nothing. I called several times, but the line was always busy. I finally got a hold of someone, their response to me was "ya for some reason a bunch of the business deliveries didn't go out yesterday". Supposedly they will get the delivery today, but not very confident of that. I paid $15 for delivery, which I feel is kind of a lot, but hey it's valentine's day, I get it... but why pay if they won't deliver on time, if at all. If it ever arrives I'll post pictures read more

I'm visiting Santa Barbara & these people helped make my gfs bday! They delivered my flowers, had a very friendly staff & helped me at the last minute! Thanks again and I hope to send more business your way! read more

Lily's Flowers - ORDER THIS FOR $35 FLOWERS! VERY NICE! - Florists Near Me - Santa Barbara, California

If I could give Lily's Flowers 6 stars, I would! The peonies I ordered were absolutely GORGEOUS, and they had a beautiful scent, unlike the peonies that I've come across in other places. Also, the person who handles the calls is super professional and nice, and Ruben was also super nice when he delivered the flowers. I really appreciated that they were wiling to deliver the flowers past the delivery time shops typically offer -- they agreed to deliver the flowers at 6:30pm, just in time for the surprise. I don't typically write reviews here, but I am so happy with the service this business provides that I wanted to share it with anyone out there who is looking for a great flower shop. Thank you for the great service, Lily's! read more

Lily's did all the flowers for my wedding. They were fantastic and worked really hard to get me exactly what I wanted. By worked hard.. I mean really worked hard: Ruben was able to get me flowers that were not only out of season but, simply gorgeous and very aromatic. Their arrangements were stunning and beautiful as always and they even let me use my own vase!! Adella and Ruben are sensational and professional florists! Not to mention well worth the price as other places I quoted were 2 or 3 times more expensive. Thank you Lily's Flowers!!! http://www.lilysflowersinsb.com/ read more

I would give Lily's Flowers 5 stars but I was not very happy when I went to pick up my order. I ordered a flower arrangement for my mom's birthday & I went to order them personally a day before. I told the lady I would pick them up the next day (saturday) by 3pm. On Saturday I went to pick them up at about 2:50pm thinking they would be ready and to my surprise the lady hadn't even started my order !! I was so unhappy ESPECIALLY because I had called her that same day early morning to confirm she would have my flowers ready by 3pm!! She then went off telling me she was very busy because two of her girls didn't show up to work . She started making my flowers so I was there waiting... she then got a call and was helping the customer on the phone for like 10 minutes like if I wasnt in a hurry. I over heard her saying she was going to open on Sunday so after she hung up I told her I would just come Sunday to pick them up because I did not have time to wait around as I had an event to attend . She was like "oh ill be done right now" I told her I HAD TO GO. ! As an apology the lady offered to have them deliver to my mom for free . She also said she would add a card and asked me what I wanted to write.. My mom received the flowers but never received the "card" . The flowers were nice but the service was not so great. All I can say is I was an unsatisfied customer. read more

Ruben is amazing, he did the flowers for my wedding (stunning centerpieces with pastels and succulents) and they were absolutely perfect! He also did all the flowers for my brother's wedding and made the most amazing manzanita and tall rose centerpieces I've ever seen as well as a tree-trunk themed cake stand. They're also very responsive, professional, and prompt. I highly recommend Lily's! read more

She worked with my fiancé getting everything ready, include last minute changes. She provided flowers for the arch and to accommodate the wind. She was always responsive and helpful to any requests. read more

Amazing and beautiful work! I came to Lily's the day before my wedding to get one perfect display for my bride to be in her room as a gift for the day and what they made was beautiful and stunning! I cannot thank them enough! read more

If I were to review based on the flowers and how they came out I would give a 3 star. I placed my order over the phone from another state and what was delivered did NOT look like what I asked for based on their pics online. BUT, I did call late in the day and they did deliver to the destination within and hour or so.... This gets the extra star. The girl on the phone was also very friendly and sweet..... read more

They made my bouquet, corsages and boutonnières for my wedding this past Saturday and everything was absolutely beautiful and better than we had imagined. They delivered the flowers on time and we were so happy with their service! read more

I ordered an arrangement for Valentine's Day a few weeks in advance. The flowers didn't show up until the day after. No call, no email, no explanation for why the delivery was late. For all the fees added on after, I paid $100 and was left on the hook for no flowers on the holiday. At least the order was correct. read more

I received a beautiful birthday bouquet with roses, carnations, and delphiniums plus all the usual greenery - delivered by a nice driver wearing his mask. Glad to recommend them - wonderful bouquet! read more