I sent this email, called, went in person to talk with owner with no result... so here goes:…read more Hello, My name is XXXXXX, and I spoke to you on the phone regarding the unprofessional and unacceptable experience I had yesterday. I have been to your "spa" about a dozen times. I usually enjoy the massage, but I have never enjoyed the experience. It is always loud, door bells, people talking in the foyer or on the phone, and employees talking loud in the hallway. Many times my massage therapists have left the room, or opened the door to talk to other employees. I have twice left positive reviews because of the massage results only. Out of kindness and wanting to support a small business, I did not complain about the noise. I stopped going because it was NEVER a spa experience (meaning quiet, relaxing, and pampering). For the same cost, I can get both a good massage, and a relaxing experience. You are close to my house, and do not need appointments so I decided to give you another try yesterday. You were unloading supplies from a van when I arrived and I decided to wait until you were done before entering, thinking it would be quieter if you were done with that task. This time I brought headphones to drown out any noise, but I could not get them to work. I asked for a 90 minute massage and was put with Coco. I was rushed into a room. A man also started his massage across the hall around the same time. My massage start3ed around 945. The door was left ajar by Coco and that is uncomfortable when I am nearly naked and a man is across the hall. Shortly after the massage began I heard the door bell and a man asking for a massage. I am not sure if he was in a room or not, but suddenly female employees started yelling in the hallway right outside the doors between me and the man across the hall. This went on for several minutes. Coco opened the door and yelled at the women. She closed the door and the yelling continued. Coco yelled again this time while she was massaging me and right above my head. I jumped. The yelling continued. Coco opened the door a second time and yelled. Their shouting continued again. Finally I yelled "Hey, I am trying to relax in here!!!!!" and they went back into the back room and after a few minutes quieted down. Coco was clearly stressed asking dozens of times if I liked the massage. I never relaxed the entire time. I called you and shared my complaints. I should not have had to pay for that experience, yet I was charged full price. I wanted to tip Coco, and that is all it should have been. I am asking for you to credit the cost of massage. The tip can stay. If you will not do that, I will edit both my previous reviews, and add this email to a third. As much as I want to support a small business, I will not feel right by sending anyone else there. This needs to be addressed. I expect a "wellness spa" to be exactly that... a spa. Please call me and let me know how we can process a credit or otherwise resolve this issue.

I have been here a handful of times and the massages are OK, not great. Took my adult son here for…read morea massage this morning and the lady fell asleep twice. He could hear her snoring. At one point she was working on his arm and started massage the table. Unfortunately he didn't tell me this until after I paid and we were in the car. I went back in tov complain to the "owner" she just yelled at the lady (not in english) and told me that next time he will get a different person. I told her that we paid a lot of money for a bad massage and we will not be coming back. She just shrugged. Didn't offer money back or anything to make up for it. We will NOT go back there.

First time I ever had a massage. Im skeptical about massage people and chiropractors. She did…read moregreat. I'm looking forward to going again. Thank you.

As previously stated, Tina is great! She has a super positive attitude, she was a little giggly,…read moreAND she gave a great massage. Parking is convenient and the space was OK. I am overdue to go back to see her!

After being involved in an accident I found North Country Massage and Bodyworks a very crucial part…read moreof my recovery! Because of receiving massage therapy at North Country Massage and Bodyworks it truly advanced my recovery. For anyone dealing with issues from an accident I highly recommend North Country Massage and Bodyworks!!! 763-300-1022

I have used Lori and Misty for years now. I've been to about 6 other massage therapists over the…read moreyears and no one compares in quality and professional demeanor. When it comes to being draped properly, and having a comfortable table - this is where you want to be! Both Lori and Misty have great technique and can work on just about anything. I've been to other places whose staff seems to only be one-trick ponies. I would recommend them to any friend or family member. I have had only one slight issue with schedule; however that is worked out and making appointments at the Elk River office is the way to go.

I booked an appointment and was called the day of the appointment and they canceled. I made a new…read moreappointment for today. I arrived on time and no one was there. I waited for 19 minutes and left. Their voicemail is full so I can't get any information. They require a $45.00 fee to hold you appt. Now I need to try and get that money back. Avoid this place.

Had an incredible Thai massage with Lisa, the owner. I had never had a Thai massage before and…read moredidn't know what to expect but it turned out to be exactly what I needed. Lots of stretching and positions I hadn't been in before but left feeling much more relaxed and much less muscle tension. Lisa was very kind and the office space was warm and welcoming. It was easy booking an appointment with her online.

Was a good massage, she incorporates stretching as well. Some distractions though are the people…read morewalking around upstairs, which does take away from the ambiance that LuAnn is trying to cultivate.

Such a calm and relaxing experience. She did a wonderful job explaining everything and asking what…read moremy expectations were making the whole massage perfect. Can't wait to go back!! Id definitely recommend an hour +.

It wasn't the big box standard Swedish massage. She asked questions and focused on my problem…read moreareas. The website to make an appointment was not easy to navigate as all of the options, I learned later, were not on there.

My appointments with Jamie are the best as I am left feeling that I need to invest in self care…read morebecause she counters all the desk/computer hours spent. She provides a consultation to discuss target areas requiring focus --I've had hour sessions but when I up'd my birthday gift to myself of a 1.5 hour I left feeling I need to splurge on the 1.5 hour sessions every so often. Jamie has also provided yoga-like stretch tips to undo the hours and hours of work day hunched over that clack-clack-click-click keyboard.

My massage was great! I did ask for a relaxation massage, but she as able to identify multiple…read moreknits in my back and made sure to run them out. Which my body really needed. No. Complaints at all and the pricing is one of the best in the cities, considering the quality of the massage.

Having lived in Los Angeles, CA and in Dallas, TX, I have visited many Asian owned massage…read morebusinesses. Now living in Plymouth, MN, it was difficult to find a great one since they are more limited on the westside. I'm also very selective, but finally, found my favorite massage business. Summer was amazing and got all my stiffness and knots out after my first visit! I prefer the Asian massage, as they are more deep tissue (though you can ask Summer to adjust the pressure), which gets to the source of the pain. The next day, my shoulders and back were so much more relaxed. I even went back for a second massage treatment 2 weeks later and my stiffness was already significantly reduced, so I knew Summer's technique was helpful in my body healing. I even got 拔罐 (cupping) the second time combined with massage. Not all Asian owned massage also offer cupping, but Summer does! Benefits of cupping are to release the toxins from your body. I already feel better mentally and physically, and Summer is now my go-to massage person. When I have friends or family members in town, I will take them to see Summer for relaxation. Highly recommend Maple Massage!

Started with a great table shower, then the massage was truly a 5 star,I love this placeread more

Worse massage ever! Very unprofessional and a waste of time. I went there because I was in pain…read more While there she kept leaving the room to deal with other issues, she played around on her phone while trying to give me a one handed massage. Left the door open multiple times with a clear view in from the lobby with my butt out. Then had the nerve to call me cheap when I tipped her while just trying to get out of there. She also tried to cheat me out of 15 mins on top of stepping out.