My experience here was odd to say the least. Walking in the lobby was small, but welcoming and the…read morestaff was friendly. The walk to the quiet room and adjoining changing room really felt like walking through a refurbished office building. The changing room and quite room and very small and didn't have a comfortable feel to me. The 60 minute massage I booked started on time, but it was just okay. This is the first time I've ever had a massage that didn't use warm lotion nor wrap my feet with warm towels. Honestly, the entire experience and building felt chilly the whole time I was there. I noticed at the end of my massage that the thermometer in the room read 68 degrees, yikes! I also was confused because of conflicting signage regarding cells phone. One sign said "discouraged" in the quiet area and another sign said "not allowed". Either way, while I understand "respecting other's relaxation" for some of us part of relaxing and renewing is scrolling social media and reading on our KindlKindle apps because we are too busy during the week. Overall, I felt very awkward most of the time I was here.

Great massage services for the price! Every massage therapist I've had has been professional and…read moreskilled. They do a great job of asking what I'm looking for at the beginning and checking in to ensure the service is meeting my needs. I'm either looking for relaxation or deep pressure to work out knots, and they are responsive in both cases.

I came in and got my eyebrows threaded because I have a friend who comes here and loves it! There's…read moreplenty of free parking outside and I believe I had Monica do my brows, she was amazing. The seats they have you lay down on are super comfortable and everything inside was spotless, I loved the attention to detail and how she checked in throughout the process. The price was great too I believe it was $28 for the eyebrows which I found to be fair. I will definitely be back and they even have a punch card to reward you coming back too!

I got my eyebrows threaded and tinted and they turned out great! Always easy to just walk in and…read moreget seen pretty quickly and the chairs are super comfy!

Scheduling online was super easy and efficient - I just needed a pretty standard trim with some…read morelayers so not super picky on stylist as I knew there'd be a storm coming in and I have to head to Texas for work the following Monday. I was able to get in right away and Natalie did a great job, she was friendly, conversational, and professional. It was kind of strange she cut my hair part down the middle even though she knew I part it on the side, I've never had a stylist do that before but honestly I usually don't do a whole ton with my hair so it's totally fine. The salon was very clean, chairs were comfortable, and everyone was pretty friendly. Natalie mentioned they did a full renovation over the last six months and it looks really nice - I'd say it was worth it!

They really hack the heck out of your hair a bad salon. its not very diverse. politically incorrect…read moreeven. bad salon i hate my crooked hair cut by a very unprofessional servant . i waited a long time and it was a bad conversation very intrusive asking personal questions. never go here dont even waste your money or time. and they sold lip sticks with swear words on them like bitch and wanted 10 dollars for it . its not a good thing to teach little girls bitch.

This is the second time I have been here and would say it feels very luxurious! From the moment I…read morewalked in, I felt like I was in a fancy spa! The decor is beautiful!! I am plus size (5'7 240lbs) and this place was plus size friendly. When you make the appointment, they ask for your robe size and shoe size. Those will be located in your locker when you get walked back. They will give you a warm towel to wash your hands as you walk and it feels lovely! The lockers are easy to use. There are two toilets and a shower. This area is fairly small, however I never ran into anyone. You can undress as much (or as little) as you want. I get rid of everything but my underwear. Then you will go to the holding area. It's a very beautiful and relaxing area. There is water (flat and sparking) and some small snacks. Your provider will come get you from that room. Both times I have been here, my providers (male and female) have been very polite, friendly and respectful. The massage was wonderful! I felt amazing afterwards!! When you are done, they bring you back to The holding area and you can stay there as long as you like. The only reason I took a star off is because I had received a birthday promotion email and this was not automatically taken off at the desk. I didn't notice until I got to my car. So make sure you show/tell them at check out!! Overall, this is a nice place and I would come back

A nice place to get a massage treatment They have the…read morerelaxing room area where you can sip on some spa water, teas and snacks The locker, changing room area is secure and I love the little Godiva chocolate treat they give you Only issue is the prices seem to go up and can be quite costly Nice to do for special occasions

I found Amy on Tiktok and decided to try Reflect out. First off she was super nice to talk to and…read moreplan out my appt through Tiktok. I liked how colorful the hair color she had and I felt like we would vibe which we totally did. Setting up the appointment online was easy and I did need to change the date but that was easy too. The day of the appointment was great. Everyone was super nice and made me feel welcome. The place is very clean and feels so up scale . My whole experience was so cool. If you're looking a nerdy gamer hairstylist that likes fun colors a then go find Amy R.

I just had the rudest experience with the front desk help at the Plymouth Reflect Salon, The young…read morewoman at the desk would not listen to me about a mis-marked item they had on the display signage. I was just trying to tell her that the price marked on display was different than the price she was going to charge me (which was on the bottom of the item)....but instead, she just wanted to argue and NOT listen to me first. HOW Rude!! Will NOT be going back. I don't have to purchase my products there. Pet peeve of mind...that customer service people just start talking and do not completely listen to the customer before then start with a genuine considerate answer. (I did not go here for a hair service)

I went into Simonson's salon for the first time today and had a wonderful experience. From the cute…read moreshop in the entrance to the awesome customer service, Everyone there is very kind and helped me figure out just what I wanted to get done. Mercedes did a wonderful job walking me through what was going to happen and she is just a lovely person to sit with for the time it takes. I would definitely recommend to anyone to check them out!

I was quoted a price online for specific services , then I was upcharged from $50.00 to $80.00 for…read moremy haircut ( with no extra service) . After the haircut I had spa services which were quoted to me as $70.00 and 30.00 for pedicure and brow colour, but I was charged $135.00 with no extra services! When I inquired about the prices a manager came out to tell me the price I was charged was what I had to pay and shrugged his shoulders. Both my stylist and pedicurist did a fantastic job but I should have been charged the prices quoted to me and this is very dishonest "bait- and -switch" tactic and unfortunately I will not return to a Simonson's Salon and my other internet reviews will reflect the poor quality and dishonesty of the way you do business. I might add that from 1:00 to 3:00 pm there were only 3 other clients in the whole salon which makes me wonder if there are many unsatisfied customers who won't be returning.

Great service. My back was in a bad place and Linda was able to get me back on my feet and feeling…read morenormal again.

We were supposed to have a couples massage today with a Groupon. My boyfriend called to confirm as…read morerequested and they said they didn't have our appointment scheduled and booked someone else during our time...needless to say zero stars do not give these people your business

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!

First time I ever had a massage. Im skeptical about massage people and chiropractors. She did…read moregreat. I'm looking forward to going again. Thank you.

As previously stated, Tina is great! She has a super positive attitude, she was a little giggly,…read moreAND she gave a great massage. Parking is convenient and the space was OK. I am overdue to go back to see her!

Brooklyn is amazing! I have been to many different waxing salons and she is by far the best. She…read moredoes the best job and is so welcoming. I won't see anyone else! Scheduling is also super easy.

Need to update..I wasn't aware until recently that they changed their no tipping policy! still do a…read moregreat job, but factor in tip into their pricing now. Bummed that went away, wish there was more of a heads up besides all of a sudden the tip line showing up on your receipt to sign. Drove by here a few months back when they first opened and decided to try it out. Your first time here is 50% of your services and get this no tipping policy! They do basically every kind of waxing you can think of face, leg, arm, bikini, the list goes on along with services specific to men too Cat is my cerologist and I love her! She makes you feel at ease and takes her time to make sure you are satisfied. Recommend this location. Many friends go to the refinery in dinkytown which is a bit far when you are lazy and Waxing The City is right in Maple Grove and a quick trip for me