Absolutely terrible experience. Called to make an appointment to have my furnace serviced. He was…read morevery rude. And kept trying to make excuses to jack up the price on me. When I told him I couldn't hire him, he rudely hung up on me. Beware!

Outstanding and quick service and very good prices. Explained everything he was doing and answered…read moreall my questions while installing a new heat pump. I will definitely use them again and refer them to anyone I know that needs service.

I had a pipe bust up under my house. The crawlspace is almost nonexistent and CD was able to get to…read morethe pipe and replace it with minimal damage to my floor. I recommend this company to everyone in my area. They are reliable they come out when they say they're gonna come out. They clean up any mess that was made. They leave your house in better condition than when they came out.

We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Right on time. Polite and friendly. Fully explained the situation and the solution, presented the…read moreprice, did the work, and was gone. This has got to be as good as it gets in plumbing service, and I'm certainly going to hold onto that number. Highly recommended.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

I called Airmaxx about five years ago because they were the highest rated on Trane's website for…read morecertified Trane repair in my area, and they have not disappointed me. AirMaxx has been consistent with skilled and friendly professionals for the five years they've been servicing my heat and air. Keri keeps my service on point so I don't have to worry about it. She's always friendly, easy to get a hold of, and returns calls quickly. The Airmaxx tech, Christian, has been out to my home a few times. He's always professional and it's a pleasure to see him. But honestly, all their techs have been like that. AirMaxx is the type of company that gives you a sense of community and trust.

My one year review. In November 2024, I acquired a residence constructed in 1962 and initiated…read moreplans to replace the existing HVAC system and ductwork. After conducting thorough independent research--including resources such as newhvacguide.com--I contacted multiple HVAC contractors. The process involved two principal challenges: the phase-out of R410A refrigerant effective January 2025, and the need to find a contractor with expertise in HVAC inverter technology. Airmaxx Mechanical distinguished itself with an informative website, and Josh stood out by taking the initiative to perform a Manual J calculation (unlike the others) without prompting. Furthermore, unlike other companies that dispatched only sales personnel, Josh personally oversaw the project and participated directly in the installation alongside his team. I also wish to acknowledge Keri for her exceptional efforts in sourcing the desired HVAC unit and her prompt, responsive communication regarding any inquiries.

During our "heat wave" my central air unit stopped working. I called several heating and air…read morecompanies and all were at least a week out for the next available appointment, then I called Clements Heating & Air and they told me although they were totally booked the next several days they understood my need and would work me in the SAME DAY! Not only did they show up 3 hours after placing my call they diagnosed the problem, replaced the bad part and had my house running cool again within 30 minutes! While I was happy for this I was dreading writing that check that I was sure would be more than I could afford at the time. When Mr. Clements handed me the bill I was shocked at the low amount I was charged. Clements Heating & Air restores my faith in professional and honest service companies! I highly recommend this company for all of your heating and air conditioning needs!

Neighbor recommendation...I called for a thermostat replacement, (HOPING THAT WAS ALL IT WAS) and I…read morewas scheduled the same day, super nice receptionist. Not only a same day appointment but the techs showed up an hour later after I called, the nicest guys! Zack walked me through the set up for the new thermostat, explained aux heat, the other tech reviewed the service order and explained fees, even my dogs liked them. I couldn't be more pleased with their service! Highly recommend!

I had Union Air come to my house and give me a quote when they were at my house I asked the…read moreemployee if they could use metal duct work and not duct board and the employee said yes and that it would cost $400 more. I agreed to the extra cost no problem!! When I called to schedule my appointment for the work to be done I verified with the employee that I still wanted metal duct work at my house at this point the employee got rude with me telling me he does not use metal duct work he uses duct board. I informed him that I was aware that he generally uses duct board but that I had requested Metal duct work. I canceled the appointment I truly believe that if I had not asked or canceled the appointment he would have put the duct board in my house regardless of what I wanted or paid for. He treated me like just because I do not do HVAC that I should not ask any questions. I did a lot of research prior to having any HVAC company come to my house to give me a quote. I had 10 companies come out for estimates and he was the only HVAC company using duct board which is why I asked him if he would use metal duct work when he was at my house giving me a quote. I honestly feel like he saw a single female and thought he could do and say whatever he wanted to me.

They do more work than dryer appliance servicers do, so hire these guys instead, because they will…read moreclean the whole thing. Also they wore little booties, so as not to track thru house, came on time, (little early, but ok) and got work done fast. Before they left they turned on dryer to make sure it worked, and it did. I had clothes dryer ductwork cleaned (reasonable), not HVAC air ductwork, which they also do, plus they change out boots under vents in floor if you need that too. So I think I will use them again in the future for those other things. They seemed to know what they were doing, but time will tell.

This is hands down one of the best companies that I have ever had the pleasure of doing business…read morewith. The work crew are well trained, and the lead man is knowledgeable well trained and very professional . I hired them to to clean my duct work ( after another company had let construction dust get into my a/c - heat central air intake vent ) They cleaned and videoed every duct pipe thoroughly - taking pictures as they go along - they use a type of tool that cleans the duct work out and at the same time a vacuum suction that cleans out the ducting I had a great experience and recommended them to anyone needing their duct work cleaned .

Freddie's has helped me with emergency heating and air conditioning issues with the house we bought…read morethis past winter. Someone came out in the brutal cold and ice covered roads to get my heat back on this winter. i was grateful for the immediate response and their availability to resolve the issue that same day. The cost considering the fast response and turnaround was more than fair. Today, it's mid July, over 98 and air quality is so poor that an advisory is in place to stay indoors. Our downstairs AC is down. Freddies again has responded right away. They have added Freon. House is cold again. The leak will be looked for and addressed next week. I very much appreciate Freddie's staff and highly recommend them for their prompt response, honest work and fair pricing.

Our unit stopped cooling on a Friday. Called Freddies upon a friend's recommendation. We were…read moreprovided a window of service SAME DAY!!! Was not expecting that at all. Closer to the expected time of arrival, received a call that our servicer, Britney was stuck in traffic and was delayed. Britney assessed the problem and resolved within 15 mins my house was cooling again.