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Lin Michael T, MD

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Piedmont Family Practice

Piedmont Family Practice

2.3
(36 reviews)
1.4 km

This place has gone down hill fast ! they have zero…read moreaccountability on how to schedule appointments . Customer service is terrible . Doctors work one day a week ! billing department is a disaster

This is my 4th UVA office, with 6 Drs. or Np's (some that quit / moved on), in an attempt to find…read morebasic primary care - sadly Piedmont was another fail. UVA has squashed the morale of every office I have been in - including this one. In my last appointment I appeared more of a bother than a patient. I was directed by Piedmont to get a lung X-Ray at a UVA imaging center. After multiple e mails to ask for results I finally received feedback after 20 days! Horrible response time and lack of details- "looks good but we should send you to a specialist". Contradicting eval. I asked for a shingles vaccine, and they did not have it. I spent numerous hours and e-mails in an attempt to get scripts refilled, and I went without diabetic meds for weeks. I never got them. Do not waste your time with any UVA operated offices. I went to INOVA and in one visit I felt welcome, the appointment was smooth, I got my shingles vaccine and learned about a pneumonia vaccine (and received it), and my scripts went through easily - all within 1 week. Not 20 days or weeks of e mails. I was fighting a cough for 4 months with UVA and no one ever mentioned a pneumonia vaccine. With diabetes I was worried that my cough (that has beat down 2 antibiotic treatments) might turn into pneumonia , but no one could not put it all together and work efficiently to provide me the care I was looking for. Simply astonishing. I just had blood drawn today at INOVA and all the results are in. Amazing response. UVA takes a few days to send it to the labs to get results - then when UVA finally gets to the results they will send it MyCHart. The only positive note I have with Piedmont is that the younger staff doing the vitals were outstanding, and I believe they just have not been around long enough to feel the UVA stress yet. Don't take my word for it - ask AI why UVA has poor healthcare service.

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Blue Ridge Orthopaedic & Spine Center - Warrenton Office

Blue Ridge Orthopaedic & Spine Center - Warrenton Office

2.5
(60 reviews)
0.7 km

The Dr's are FANTASTIC. The receptionist who answers the phones is a MONSTER. She has ZERO…read morepersonality. She is rude and curt. They had a bad, crackly phone connection today (tried from both a landline and cell). Called back hoping for a better connection and let her know there might be something wrong with their phones. She literally did not say ONE SINGLE WORD in response to that and just cold transferred me to where I needed. Nothing. Robots are actually friendlier. Been a patient there for years but I HATE calling there because I have to go through her. A shame. Your receptionist is your "face" to the public. She should be the friendliest of ALL your staff.

I think the staff here is great, however I had a pretty negative experience getting referred to…read morepain management here & specifically Dr. Heller. I was referred here after having a herniated disc confirmed with MRI at my L5-S1 that was worsened after a car crash Oct 2025. It was originally herniated & diagnosed 12+ years ago when I got out of the army infantry. I took no pain medicine and have been living with it in those 12 years. October 2025 I had the crash & it hurt more, mainly at work on long 16 hour double shifts. I do private security so I am on my feet a lot. The 1st visit was pretty normal, I received 28 pills of a mild opioid to last me 42 days(not a problem) Even though it says on the bottle to take one every 6 hours for pain. The 2nd visit he gave me the same 28 pills to last me 56 days or 2 months(Definitely not enough however I did not complain or comment) My main problem was during this visit he said "Make sure you're not giving them to anybody else & put them someplace safe and put them away". I found that to be pretty weird and actually offensive, I have no criminal history, a perfect driving record, honorable discharge from the army & definitely no history of addiction and an MRI that shows my herniated disc.... My final & 3rd appointment I had just worked a 20 hour shift, 16 at my full time & 4 at my part time, I went there straight from work & did not sleep, I should have called out looking back During this time he told me I Needed to submit a urinalysis or he could not prescribe me opioid pain relievers anymore ever again. I don't mind intrusive, random drug tests to appease Dr. Heller & his CDC regime HOWEVER I explained to him I had about a 3 hour window to sleep before working a regular 8 shift & would not be sitting around there drinking water and waiting to pee, as sleep was way more important than receiving pain pills that day. I asked to make an appointment later on in the week or next week when I don't work. He said if I left today, he could no longer prescribe me pain medicine ever again. I understand he has strict CDC guidelines but It is really more so about his unprofessional comments and how he treats pain management patients.

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Blue Ridge Orthopaedic & Spine Center - Warrenton Office
Warrenton Office
Warrenton Office
Blue Ridge Orthopaedic & Spine Center - Warrenton Office

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Lin Michael T, MD - familydr - Updated July 2026

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