The pharmacists are good but the support staff needs to go work at McDonald's where their bad…read moreattitudes fit in and aren't noticed by customers that actually care about good service

This is for Apria, Inc. as a whole, not for the local office…read more I can only describe some of the horrors I've had with this company. 1) I kept getting billed, even though I have two insurance companies. I had to take a day off from work, go down to this office, showed them my two ID cards, and yet I still kept getting billed. It turns out that Apria never billed my insurance company, never told me, and sent the outstanding bills to a collections agency. 2) I get a letter from corporate asking me to set up an appointment for a tech to come service my oxygen concentrator. I call them back and set up an appointment. Day comes, I take off work early, no one shows up. I call the local office and ask them what's up, I was told that I should never set up an appointment with corporate, only with the local office. It seems that one hand does not know what the other hand is doing. 3) I originally did business with the Elmira, NY office. I needed supplies, and called the number I had. It went straight to the corporate office, located somewhere not in the United States. I told them I'm trying to talk to the Elmira office, first they want to send me to Syracuse (2 hours away). I said no, Elmira. Then they want to send me to Endwell (40 minutes away). Even when I tried calling the Endwell office, it went straight to the corporate office. I found out that the Elmira office closed, but apparently corporate wasn't aware of this. I found the empty store front by going on Google earth and viewing it. 4) I can not relay how disappointed and outraged I am with this company. After being on the phone with them for hours at work, the operator tells me "You're the best part of Apria". I was flabbergasted. If this is how they treat "the best part", how do they treat the "lesser" parts? Please, please, please, avoid this company at all costs.

I ordered a bridal shower cake and cupcakes from the bakery. I have used them before for graduation…read moreparties and other events. They're so helpful and nice! The desserts are always done on time, done well, and such a good price!

To the super rude and nasty exit food scanner at Sam's Club, I must insist you NOT wipe your snot…read morenose while on duty and proceed to touch my food even after I quietly pointed out your food handler violation and asked you not to. (Twice). Now I get to go home and sanitize everything. Apologizing, after the fact doesn't unring that nasty bell.

They are NOT good. Horrible customer service! I will be trying to avoid them now at any cost. Try…read morecalling them and speak with an associate! Good luck.

8/23/2021 - So, Google covid vaccine drive Thru. CVS Endwell pops up, no referrals just make…read moreappointment. Wow, great!! Number to call. (Nothing else listed) I Call, auto answer says go to website to make appointment??? Website says call?? WHICH IS IT? Searched around for 1/2 hour trying to find answer. I used to create websites and know how EASY IT IS to make them USER FRIENDLY! How anyone with no knowledge of computers could get shot, no idea ..FIX THIS RIDICULOUS WORTHLESS SYSTEM.