Beyond excellent medical/eye care, this clinic takes care of your special needs. Their Air…read moreFreshener triggered my migraines. The next visit a staff member picked up my bent glasses in the parking lot, fixed and returned. Then I had to actually go in for an eye exam .... and GAGE physically removed all the air conditioner boxes to a back storage area. I had no migraine that day! That is awesome client care!

Purchased a pair of glasses with my insurance and the glasses broke twice in the same place over a…read moreperiod of 9 months. Their warranty only covers ONE repair in a calendar year and then they make you pay out of pocket for any other repairs.... I've worn glasses for 15 years and have had one of my pairs last me 4+ years without breaking. Downtown Vision Clinic will sell you cheap and poorly made frames and then tell you S.O.L. when they break on you more than once in a single year. I will never be going back to this place for glasses ever again, worst warranty and quality of frames I've ever experienced.

They have a great selection of frames, ample choices of glasses and very competitive prices…read more However, what impressed me the most was the great service, knowledge and professionalism of Melanie. She was great!

Every single person in this location is friendly, helpful and thorough. Karen will give you an…read morein-depth exam and nothing is overlooked. She takes her time, is very honest and willing to answer and explain any questions you have. While I was there, a gentleman was in to get an exam. They actually told him they were not in network with his insurance plan and gave him suggestions of places that accepted his coverage. He was very appreciative that they did not just do the exam and charge him for it. They had his best interest at heart, and it showed. Great customer service!

We are from California and we're on vacation in the Ozarks when my significant other lost her…read moreprescription eyeglasses near Branson. Unable to find them, we called around for an optician and found Queen City. They were able to take our replacement order over the phone, asked me to text a copy of the prescription (which thankfully we had with us) and then drive in the pouring rain to Springfield. Within a hour we got to the store, picked out frames and then waited just 15 more United to get complete glasses. They were literally faster than the McDonald's next door! Great service and great expertise. Highly recommended.

I have been a customer here for at least a decade. Over the past 5 years care has increasingly…read moredeclined. I understand that price is changed with insurance but they would zero my account out every single time on one pair of glasses. Recently they told me my glasses would be completely covered but then they told me I needed $47 to get my glasses for $57 to have the mail to me and I live in the same city. The glasses that I got in August last year are missing rhinestones and when I tried to push the thing of the bridge of my nose the glasses broke in half. They will not replace the frames. Which are a cheap pair manufacturer product with inflated prices. I called them and told them today that because of treatment and decline in quality that I would not be coming back she said okay thank you have a nice day and hung up. I will never go back here beware

I did some Christmas shopping yesterday and was greeted by a very friendly young lady. I didn't…read moreget her name but she did ring me up and her cashier # is 104. She was knowledgeable and gave great advice. She executed my checkout process fast and easy. She was a pleasure to shop with.

Well, I'm a guy, so I'm not going to find much here for me, but my girlfriend really likes shopping…read morehere. For such a small store, they do have a pretty good selection of clothing, accessories, inexpensive jewelry and I think they even have some shoes. The staff seems pretty nice as well. If my girlfriend comes out excited to show me what she's bought every time she comes here,I'm sure it's worth recommending to others.

I have gone to Eyeglass world for a few years now to get glasses for my son and I. The employees…read morehad wonderful customer service, but recently it has faded. When I went to get my eye exam, the receptionist seemed very unorganized but the doctor was fine. The individual that was helping to put my order in had no personality and showed a side of laziness when we asked about a certain frame if the business had it in stock. I walked in to get my glasses yesterday and I was not welcomed by anyone and waited 10minutes. I recieved one of two pairs of my glasses and the gentleman put my glasses in a foam package and he said they were out of eyeglass cases. I was very disappointed especially after spending so much money and being a repetitive customer. This was my last straw.

We just tried again, after 3 years. We worked with pleasant but untrained employees that have to go…read moreask others how to do things, or go get someone else to check their work. To be fair, this is a really nice shop and they do have lots of nice frames, and there are several pricing tiers for those who want to save a buck. Where it all goes sideways is the confusing mishmash of BOGO deals designed to buffalo the unsuspecting customer, including multiple lens "enhancements", and a myriad of exceptions if you are using insurance. Employee was only cooperative when it came to upgrades/additions, and flat out refused to give me an idea on what my "out of pocket" was going to be without starting the actual purchase process. As a heads up, just be aware of your "out the door " cost, as well as the price on that "free pair!"

Have been with them for a while before the name change and new building. There is no other place…read morefor your pharmaceutical needs. Friendly and family atmosphere. One prescription or thirty, they'll take care of you.

My girlfriend and I have been going to the medicine shoppe for more years than I can possibly…read moreremember. The staff and the owner who work here are the friendliest people that you could ask for to help you. If you have a personal question, they will be respectful and won't let you feel embarrassed. Another reason I keep coming to this pharmacy is because of the quick turnaround time on fills and refills. If you're tired of the impersonal service at the big stores, stop in and say hi. Oh yeah, if you see Laura (the girl with the curly hair), be sure and give her a hard time. You can tell her I told you to. Edit: I recently had a bad reaction with a medication I'm taking. I called The Medicine Shoppe and Chris took my call. We spoke for 18 minutes discussing my medications and how they work. The conversation was interspersed with casual conversation as well, because Chris is a very personable guy. True, our conversation didn't need to be so long, but it just goes to show how much he enjoys talking with his customers and his level of dedication to making sure everyone understands their medication.

I have noticed that all the people working there are friendly and helpful and the prices ain't bad…read morecompared to the other places that I have shopped

Great place to order tobacco from. Fast shipping and great prices. Thank you smokers outlet. I look…read moreforward to doing business with you in 2020. Aloha from Maui~Girl

The review would've been 10. But unfortunately, when you buy a brand new pair of glasses, they take…read morethe new pair and put it on the shelf and give you whatever shits hanging on the wall, whether it's a year-old or five years old you don't get the new pair apparently. Everything is extremely expensive today and you should never get the used pair of glasses when you buy a new pair. They were doing the same thing when I walked in when I bought $1000 pair of glasses, the last pair The young man that was working with me was great and did a great job, but then when the lady was adjusting my glasses, she also lied to me to my face. That giving it a one. I don't like being lied to, and it took the fun out of buying new glasses and finally being able to see well because of stupidity and greed. It's exciting to get a new pair of glasses when you've had very poor eyesight for a while. That excitement was quickly robbed. And this is definitely the owner's fault not the employee's fault. It is his policy to do this. The young lady said it's like buying tennis shoes. You don't get the new pair you get whatever's on the wall. I told her these aren't tennis shoes. Piss poor policy, the young man was awesome. He did a great job but now I have to another trip in to get them adjusted because she also adjusted them so tight on my ear that my bad by the time I got I had to put my old glasses on. economy where you need every customer this is a very bad policy.

Great experience! SO patient with my kids! Will definitely be back. Have been several times and…read morealways happy.