I walked into store, no greeting from anyone. Went to main desk. man would not talk. Stood in…read morefront of ladies in cubbyholes, was ignored. I was looking to purchase a mobility aid. I did not. When relaying my experience with friends, they also said the people who work at the store are very rude. Is this how you run your business?

Scammers and thieves! No one communicates with other employees. Very incompetent and rude staff. I…read morewas overcharged and after HOURS of complaints they refused to credit me!! I spoke to the owner who was worse. He was absolutely beligerent and demeaning! Owner respondef on here to call back. Lol I did and just more hassle.

I've never been there & a nice lady at the counter directed me to Kendyl in a back office. I was…read moregreeted with a big smile & a nice positive attitude which was really nice. I was looking for a specific type of donuts pillow. After I gave her more information her smile lit up and she took me to it and it was perfect! The price was even very reasonable. Customer service is so important to me and the way Kendyl took care of me was fantastic!

Excellent service! My wife was able to get released early from physical rehab. Original plan for…read moreher release was going to be on Thursday. An order had been placed to Bailey's Medical for a walker to come on Wednesday. However, she was doing so well that she was going to be released early on Saturday instead and needed a walker. So late Friday after Bailey Medical closed, I was in a panic and called Bailey Medical emergency phone number. Message was taken and I received a call back in 30 minutes. I was assured that they would get a walker to the rehab center before she left rehab. Bailey Medical delivered the walker early Saturday morning and set it up and made the necessary adjustments for my wife. Many thanks for the excellent and professional service!

I'm not sure how this Pharmacy received a one-star rating from anybody, everybody on staff is…read moreextremely helpful and respectful. Dealing with Osceola Pharmacy is such a pleasure after the countless headaches experienced dealing with the corporate pharmacies that unfortunately dominate the industry nowadays. Thank you so much for all that you do!

Shame on this place. The worst business I have EVER dealt with. I am type 1 diabetic. This pharmacy…read moredid not have my insulin I needed for my insulin pump. The owner said he could order it for me and have it the next day. I told him I couldn't wait that long. Since 1995 I have never had a problem filling insulin. His advise was to go to Walmart and get over the counter insulin and use that until the next day. Worst advise ever. I should have got that in writing. If I put that inulin in my pump, I would have been in the hospital. It doesn't work for type 1 Diabetics. Terrible unethical advise. I refilled my script at another pharmacy(perkins), naturally. When I went to pick up another medication at Osceola, Kazzi(not sure if he is the owner or pharmacist or both) told me that he will no longer fill my medication. He said I was "pharmacy shopping". Is that even a thing? Is it a law you cannot use two pharmacies? No, it is not. I asked another pharmacy. They laughed. I called Osceola pharmacy back to see where I went wrong. To get an explanation. I explained that I NEEDED my insulin that day. What did he want me to do? How could I do this differently? He spoke over me the whole time I was talking. Saying, I will not fill anymore medication for you. No explanation. If you go here, get everything in writing! Ask them if they will fire you as a client for filling scripts they don't have at another pharmacy. This is just a money hungry place. No care for anyones health or needs. rude rude rude. Shaking my head.