Making funeral and burial arrangements for my loved one has turned into a complete nightmare. No…read moreone should have to go through this when they're trying to lay their loved one to rest. No one knows what their doing and management is just as bad.

All the best here with Phil Z and Cassie! Thank you for…read moreyour compassion and kindness with our family.

The service requested is not what you think. My mother bought a lot for a mausoleum but in turn…read moregiven another location unknown to her. They basically told us she could not afford the place she originally picked out. The manager came in towards the end only to make things worst and more confusing. This has not been a great experience for this family.

I had cremated remains of my mom in my home, in an urn, and wanted to have them interred next to my…read moredad at Mt. Moriah, where they owned a plot for her. I was over 600 miles away, in Denver. It was hard to get up the courage to make that first phone call to them! They made it so much easier. I will never forget Susan Highberger's humor and kindness, she was wonderful! After emailing and telephoning back and forth for a couple months, we came up with gorgeous results for my mom. I was overwhelmed by the marker, the flowers in the vase and the spectacular view of the cemetery. The trees!! What I had dreaded became one of my favorite accomplishments.

They incorrectly put someone else's name above my relative's grave! Brett acted like he could care…read moreless about my concern. No-one could tell me who made the mistake, no-one researched. Also, someone said that I was supposed to come in again to discuss grave markers as it was a sensitive subject. Already handled sensitive subjects such as a casket, the memorial program for instance and paid $18,000 for a simple graveside service. Also, I paid $3,700 for the staff's salary excluding the minister. The minister did a phenomenal job and did far more work than the funeral home staff and only received $500. Why should the consumer pay the funeral home staff's salary? The funeral home should pay their staff's salary. Don't use this place!! Also, the business' response is not accurate. Shannon did NOT reach out to me to purchase a grave marker--only for me to pick up a copy of the deed for the plot that was purchased and it was eventually mailed many months later.

If I could put negative stars then I would. The management and parent company are scam artists. My…read morefather in law's signature was forged for a contract. The contract had been taken home and forged along with a check. My father in law had full blown dementia at this point and it was quite obvious. They did not not require a notary or proof of signature; they gladly took a check for nearly 18,000 dollars with no proof of identification. He is now buried in St Louis beside his wife (as per his Will). Yet, his photo and his wife's photo are being displayed in a mausoleum along side another couple. We can't even get them to remove and return the photos. So, they put up pictures, and charged 18k. Despicable place!

My mother passed away recently and Heartland did an amazing job of helping my sister and I through…read morethis process. The day after she passed they contacted us to let us know that she was now under their care. An appointment was set up and we met with April a few days later. She was understanding and patient with us. Since my mothers burial wishes were planned in advance, it was a fairly easy process. She did not try to up sale us and helped us to understand the paperwork and process going forward. Every time I reached out to her via email, she responded quickly. Corey was also great help and was professional and courteous. If I'm ever in this type of situation again, my first call will be to Heartland. So fortunate to have found such a kind, patient and understanding funeral home.

We had an unexpected event in our family; life flight to KU Medical Center; lost our mom. All so…read morefast. I looked for cremation services and Heartland had the easiest website to understand and by far the best pricing. Other local cremation services were 4 times more expensive. When I called Heartland, my call was answered immediately, the process took under two minutes, and although they offered to meet us in person, they were able to simply email me the documents to fill out and sign. The documents were easy to fill out, and it was done. This was so seamless and easy at a time when we were grieving and didn't need any more drama. Thank you, Andrew, and your team at Heartland!!

We were fortunate to have a curated tour of this historic and majestic Mausoleum that holds the…read moreremains of many of Kansas City's prominent families. The inside of the spectacular dome is not to be missed, along with the beautifully designed flooring, and many gorgeous stained or leaded glass windows. The new owners of the cemetery have undertaken a massive systematic renovation of the sprawling grounds and the historic buildings, many of which, like this mausoleum, need a lot of restoration and repair. Thankfully the owners are knowledgeable and committed to bringing this landmark cemetery "back to life," so to speak.

Went here to explore and pay my respect. Also bird watching and looking at plants/trees. It's a big…read morecemetery with some old heads that were famous back in the KC days. This place is so wide and big, you can actually hike in here. Place is upkeep and maintain when we went. It's suppose to be beautiful during the autumn season, which we can't wait to go back and check it out.

I attended the service for one of my late cousins who was a wonderful person. She chose the…read morecremation option. The service was very well done from beginning to end. They didn't have people speak, which can be good or bad :-) They had snacks for those that were there all day, and fast food is a short drive away if you head south.

There are no words for what the professionals at Amos provide. Losing a loved one is always…read moredifficult, but the staff at Amos are compassionate, patient, and truly skilled in dealing with grieving families. From the initial shock and planning, to the execution of a tribute video, printing prayer cards and programs at the last minute, arranging mementos, directing the service, to (most importantly), preparing your loved one and honoring them, they are an absolute gift. We were very blessed to work with Eryn and she was incredible. If you have to go through this difficult process, I cannot recommend them enough.

This company has been in business for MANY years and has always done quality work and they stand…read morebehind their work. Thank you, Dan Bluhm

I highly recommend working with the staff at the Cremation Center of Kansas City. The service was…read moreexcellent. They were very caring, provided pertinent information, and followed up with a phone call to reaffirm what I was told. Given the difficult time of losing someone, our family could not have received better service.

I lived in Texas and I missed a death of my mother. I asked these people if I could see her before…read moreshe was cremated they said yes, but it would cost me $250. There was no compassion.