Our experience with Floss Dental was disappointing and costly. In January 2024, my husband had a…read moredental procedure pre-authorized by Ambetter insurance. Floss Dental charged $2,500, and we paid $750 coinsurance at the time. Unfortunately, contract issues between Floss and Ambetter caused months of claim denials and confusion. To avoid collections, we paid the remaining $1,750 out of pocket in November 2024. The claim was finally approved in May 2025 at a contracted rate of $1,750, but Ambetter reimbursed us minus a $508 coinsurance deduction. This meant we ended up paying coinsurance twice - $750 initially and $508 later. Floss Dental has not reimbursed the $750 coinsurance we paid upfront. On top of this, the representative handling our claim was consistently rude and unhelpful. I strongly recommend verifying insurance details thoroughly before proceeding with Floss Dental.

Three years ago, Dr. McConnell pulled a tooth for me then built my crown. I was so impressed I…read morescheduled my daughter's wisdom teeth to be pulled. We have been driving to Omaha to see Dr. McConnell. I am really glad he is opening in Lincoln. the best part is - Floss Family Dental and Surgical Center is located right next to Fireworks Restaurant and easy to find! My daughter found a link to facebook - five people that "LIKE" Floss family Dental and Surgical center get a free teeth whitening! Can't beat free!

Easily one of the most unprofessional, dismissive healthcare experiences I've ever had. I got a…read morefilling from Dr. Fischer in March. A month later, it was causing sharp internal pain and sensitivity to cold. When I went back in, he gave it a 30-second glance, did a bite test, and immediately blamed my bite -- no X-ray, no cold test, no real effort to investigate. When I explained the pain felt internal, he cut me off with "Oh, you don't trust the professional?" -- arrogant and defensive from the start. I calmly tried to understand what he was seeing because it felt like we weren't even on the same page. Instead of a conversation, he kept claiming I was "arguing" simply because I was asking for clarity and solutions for a problem he clearly didn't want to deal with. It got worse when he pulled up a picture of my tooth, pointed to the wrong part, and tried to gaslight me into believing I had told them it was the back, when I'd clearly said the front from the start. When I asked the assistant to confirm what I said, he called me "petty" and kicked us out. Their office coordinator, Haley, wasn't any better. When I reached out hoping for accountability, she told me not to expect an apology since I was no longer a patient. She gave a weak, obligatory apology on their behalf but made it clear she needed to "hear their side" -- as if any part of this was acceptable or up for debate. That kind of leadership sets the tone for a practice, and it shows. Save yourself the time, money, and frustration. This office cares more about ego than patient care, and their professionalism is nonexistent.

Dr. Amy Wenninghoff is the best! My hygienist was awesome…read moretoo! It was a good experience from scheduling my appointment to the cleaning and exam.

Great place! Friendly and affordable. They get things done right the first time and don't try to…read moreupsell you on things you don't need.

Be aware, staff is not knowledgeable about insurance and insurance plans. my insurance changed due…read moreto my employer. I had been a patient there for years and called and asked if they would except my new insurance. I was told since I was an existing patient that they would. When I showed up from my appointment I asked again when I checked in and was told they would take my insurance. I then received a bill I called them and was told that they are out of network with my insurance and I would have to pay. this is extremely disappointing.

Went in for a cleaning and check-up with x-rays, I have Medicaid. Everything was fine. One week…read morelater I have bad pain. Very difficult to get him to look at it, when he did he now says I need a root canal and it is infected. How was this missed? Doesn't do root canals for Medicaid. Gave me antibiotics and sent me on my way. The tooth has since fractured before I could get someone to do the root canal, so that's obviously not what was wrong. Questions on this five star rating.

He's a very experienced dentist, he accepts all Medicaid. A very experienced in wisdom tooth, caps,…read morefeelings, and Cleaning. He's very excited to see people and their teeth rather than the other ones not wanting to work. And over pricing you hoping that you don't sit down in the chair so they won't have to do any work. He's been doing dental work over 20 years and he has a strong hand for extractions. You don't feel anything I'm telling the truth give him a try.

Everyone from the front office staff, to the hygienist, to the very skilled providers, this place…read moreis top notch! My whole family of 5 couldn't be happier with the service and expertise we have experienced at Pioneer Greens. I especially like Dr. Shirk, he's so skilled and through. There are a lot of choices in Lincoln, this place is the best around!

My experience at Pioneer Greens was very positive. My routine teeth cleaning was handled by a…read moreskilled Dental Technician named Courtney who had a pleasing personality, was very efficient,and skilled and seem to enjoy her job. Doctor Pauley is also very personable, knowledgeable, and has a caring demeanor. My dental health has increased greatly in the last few years by following their suggestions

I have had bad experiences with dentists so was skeptical…read moreabout starting going again. This office understood and put me right at ease. They offered a blanket and pillow which helped calm my nerves. They did great work and are a great team that works together well.

This dental office is absolutely phenomenal! I have false teeth and have struggled to find an…read moreorthodontist/dentistry that has truly helped me find a solution to some of my orthodontic issues. When going in for a consultation, the front desk workers were extremely welcoming and I felt confident in the dentist's work and opinions. They let me ask questions and speak my thoughts, thoroughly answering them and explaining options for future planning. They gave me assurance in their work and helped me find the best option for me physically AND financially! Everyone in this clinic is abundantly kind and I will most definitely be choosing to go here for the rest of my orthodontic and dentistry journey. I would highly recommend choosing this clinic!!

Optimal really does mean optimal at this office!! I've been a patient of Dr. Bailey's for over 20…read moreyrs and I'm amazed at how he is always advancing his professional skills. I know I can expect wonderful patient care, the latest in treatment options and even share a laugh or two. Can't beat that!

Dentures are no fun, but if you want someone who does the best job ever, Dr. Wirth is great - plus…read morehe's funny which I always appreciate. My dentures look very natural and I'm very happy with them. The staff is very friendly. I would highly recommend this business if you need dental work.

I had them fill some cavities, it's been over a year and I'm still in pain. I've contacted them…read moremany times to correct their error, they ignore me. The dentist was more interested in talking drink preferences with the dental aid then fixing my teeth, now I can't chew on one side of my mouth.

Star City Dental is not just my dental office it's mine and my family's dental home!! We love Dr…read more Mimi, Dr. Allen, we have all seen Sarah, Kala, & Becca the hygienist. Karleigh, Carly, and Kylynn the dental assistants are fantastic!! Kim, Bree, Taylor and Brenda at the front desk are amazing they will walk you through the financial process and get you scheduled for your next appointment!! I highly recommend Star City Dental for your dental home!!