Excellent staff from the front end to the back. All were very helpful, friendly and professional.read more

Sandy and Tish are very polite and professional . Took care of my request for Versace sunglasses…read morequickly. Do not go to eye style... carolina Was rude and unprofessional. I am a disabled senior with a heart condition and expect courtesy

I like them. Dr Bonnie is intelligent, she knows her stuff. Family Eye Care stands by their…read moreglasses, contacts etc. ever a problem, come on back in. Sheila and Louis are great to. Everyone is friendly and treats you like family. Really. Come here for your optical needs.

2nd time I went to do my exam and new glasses they got me to try bifocals. They said if I did not…read morelike them they would replace the lenses for free. Gave them a try and did not like them. Went back and the shop was empty. Called the number multi times that they left posted on he door. Never ever got any call back and I am stuck with glasses I can't use.

Very professional and personable. Wait time is minimal. Office is extremely clean and parking is…read moreplentiful.

Great customer service and super pleasant! This is my second visit and still feel welcomed. The…read morestaff is courteous and friendly. They provide knowledgeable answers to my questions and want to ensure everything is clear. They explain all procedures, such as eye pressure testing results, which is quite helpful. I highly recommend you visit and see for yourself!

The facility itself is undeniably state-of-the-art--spotless, modern, and staffed by pleasant,…read moreprofessional front-desk personnel. Unfortunately, my experience with the physicians was far less impressive. I was repeatedly passed from one doctor to another within the same practice, each citing a different area of specialization. Rather than coordinated care, the process felt inefficient and, frankly, transactional--almost as if each referral was designed to secure another slice of the insurance reimbursement. After seeing nearly every doctor in the office, I was inexplicably routed back to the first one. At that point, it was clear no one had a definitive understanding of my condition. Adding to the frustration, the practice billed my medical insurance instead of my eye insurance, creating yet another unnecessary complication. Thankfully, after switching insurance providers, I visited a different ophthalmologist who accurately diagnosed and resolved the issue in just two appointments. It's disappointing that a practice with such polished facilities and advanced equipment fell short where it mattered most: precise diagnosis, continuity of care, and competent billing.

have been useing Tomoka rye for several years dr Root and Dr. Hess are excellent Dr Hess is former…read moremilitary he did my cataract surgery

Look for another surgeon if you are looking for upper blepharoplasty (droopy eye lids) as this is…read morenot the guy. My husband went to him specifically for upper blepharoplasty and he was told by Dr Kostick that he didn't need upper blepharoplasty, but instead he needed a brow lift. My husband had the brow lift, which was a much more extensive recovery than anticipated as he was drugged up for several days after the surgery. Every time he went back for checkups from the surgery, he was charged an office visit fee, which is ridiculous. Put that aside, his eyelids never changed from the brow lift and Dr Kostick didn't take any responsibility for it. Instead, he suggested another surgery, an upper blepharoplasty, which is the exact surgery that he was told he didn't need. Very disappointing to say the least and really inaccurate assessment. The entire office structure there is like an assembly line with zero accountability. Dr Kostick should have taken responsibility for absolutely no improvement post surgery and offered to fix it. The integrity and professionalism is not there and I would definitely not recommend this doctor.

wait times are usually an hour or more with an appointment. Almost two hours last visit. Good…read moredoctor, not so good scheduler

Best eye doctor I have been too in a long time, so happy they are so close to home too. David was…read morevery knowledgeable and professional, the Doctor was funny, made me feel comfortable, and did a great job. They had alot of awesome frames to choose from, and were super helpful when picking out frames and options for frames. Got awesome glasses for me and my wife for a great price, I will be back yearly for a new pair, thank you to all of the staff for being so kind and accommodating. A+

Wow, what a nightmare. Total rip off and I still can't see through my $700.00 glasses and three…read moreeye exams later and they want more money to put the prescription right. Do not go to this place. Read the small print, there is no refund or return of product. I have been spoken to like a dirt, treat like trash and honestly I am lost for words. One lame comment from an optician that I will never forget, train my brain to see through the lense. Terrible migraine and what feels like motion sickness. I would never, ever go back or recommend.

The deals can be good. The internal office is the problem. Management needs to be re-evaluated.read more

Ordered glasses the 3rd of October, it's NOW Nov 18. NO ONE has contacted my husband one way or the…read moreother about his glasses. Went in there today, to find out his glasses were " cancelled" because apparently the frames were discontinued!? We will NEVER recommend or buy ANYTHING from this place EVER again! Called the " customer experience " line, and all they did was the same thing the store did, offer a refund. Never again!