I dread calling my past drs office. NEVER the case here. I'm always greeted whether in person or on…read morethe phone by the best women. Rhonda, Jessica, and Roci.... They make my life easier with the warmth, friendly faces and compassion. Can't walk for better people to be watching over my family. Dr. Vuong is great. He listens and always addresses my concerns. He's never dismissed me. Always looking for alternatives to healing . Just a great practice. Keep up the great work y'all. Our family is grateful.

CAUTION ! BIG BEWARE ! UNPROFESSIONAL, POSSIBLY ILLEGAL TREATMENT FACILITY…read more The staff and doctors at Integrated Care including Debra Murray N.P., Fatima M.A. and the rest of the staff will make 100% promises assuring you that the cost of the Spravato treatments are 100% covered, not to worry about the monthly unpaid invoices. She , (Debra. P.A.) on multiple occasions, tried explaining to us, that she would 'manipulate the "coding" so that the charges they were submitting to BLUE CROSS insurance would reflect some made up reason for a non-existent diagnosis that would get them to cover these treatments, 100%!. We didn't quite understand what Debra was telling us at the time. It never felt quite right with us. It almost felt fraudulent, it felt suspect and even shady and is the primary reason that both my partner and I left INTEGRATED CARE and went elsewhere for continued treatments. They, usually "Debra", on multiple occasions, told us, there's just some sort of "lag time"in payments from BlueCross-CA. Eventually, when the unpaid balance was becoming so large and 100%, unpaid. We both felt very uncomfortable about it and discontinued with treatments at IntegratedCare, regardless of the multiple conversations with them assuring us "not to worry" is just some kind of office error. They assured us both, that "eventually, the entire bill would be covered and to "just toss the invoices into the trash". They even kept incurrageing my partner to keep coming for the weekly treatments. All the while, his balance kept growing bigger and bigger. Apparently, the information and instructions that they were telling us? They were either inaccurate or possibly just a plain lies. They made mentions on telling, possibly fabricated information to the BlueCross, so why would I trust them to be honest with us? Over the past year, we are still today getting monthly statements today more than a year later. The stressful PAST DUE OR GOING INTO COLLECTIONS letters start coming in with a past due balance of $7,292.78 ! After numerous attempts to resolve and numerous promises that there no need to worry. Why couldn't they just be honest with us in the beginning or at anytime? Why would they encourage us to continue with weekly Spravato treatments for nearly 8 mos. Why wouldn't they inform us that the insurance was not paying their "bogusly coded charges"? while no payments were being approved by insurance? They never bothered to mention anything about it to us. What kind of business does that anyway? WHERE ELSE WOULD A PRIVATELY OWNED CLINIC CONTINUE PROVIDING "UNPAID" SERVICES FOR 7 MOS? ZERO payments received !! It ridiculous to imagine any medical, "niche" clinic to allow this kind of practice..The charges were more than my partners total income at that time !Over one year later, the obnoxious and bogus past due notices keep on coming on the first week of every month, showing still, no payments made. I now believe that they were repeatedly lying to us, telling us that ALL SERVICES WOULD BE PAID IN FULL. We eventually found another location in which all the needed treatments and services would be covered 100%.. BUYER BEWARE. THEY WILL LIE TO YOU, JUST TO KEEP YOU COMING for treatments while knowing that the treatments aren't being covered by insurance. I believe they just want to keep the number of patients as elevated as possible. That bottom line $$$ is #1 for them. This went on for around 8 mos.! We can no way afford $7,410 or around $10,000.00/ yr. for Spravato treatments for anxiety, depression & PTSD. Nor did we ever "verbally agree" to pay out of pocket for the services. THIS has become a big source of anxiety and depression in itself, over a year later. Thanks alot I.Care. We all know. We will never actually be made to pay this "BOGUS MEDICAL INVOICE". I am no expert, but am starting to believe that they will gladly take it and use it for a income TAX WRITE OFF write off, against the insanely hugely profitable, lucrative margins they work with there. I believe it's several hundred percent mark-up for a relatively cheap pharmaceutical given and supervised by a couple underpaid LVN'S and M.A's. I believe this was possibly there intention all along. I feel this practice is just plain dishonest, wrong and possibly even illegal. We have been very patient, waiting for some kind of resolve on this invoice. We should not be receiving any statement with any unpaid balances today., .Its now been just over a year. Still getting those statements. We are just fed up with this place. The dishonest and manipulative tactics used by the staff at Integrated Care is pretty sub par, even for the far less than desirable medical services community we are all living with today. I hope this review might prevent someone else from being mislead or maybe even lied to as we were by this very possibly, unethical Spravato clinic. You might end up with another giant sized unpaid bill when you leave there. Be careful

Unfortunately, this doctor has folded to the obsession with money versus true patient care. My…read morefamily has gone to Dr. Hawkins for 15 years, and this office now takes advantage of "coding additional care appointments" for conversations of "how is everything else going" or "any other concerns?" When you have known someone for 15 years, you don't shy away from answering how everything is going, as you don't think that you will be taken advantage of by answering this question. Meanwhile, Dr. Hawkins is seeing $$ as she is coding everything you discuss for extra money. Then, you receive surprise bills for multiple visits during the same visit, same time slot, same ten minutes. Very unfortunate to see a doctor who was great and (seemingly) caring turn to this.

She is lovely. We did not start off so good; my child was going through something hard to figure…read moreout. She worked with us and established trust. It was hard to trust healthcare providers after so many had dismissed what was going on. She really worked with us to find an optimal outcome. The office staff can be hard to work with at times, but the doctor is top notch.

My daughter see's her partner who we love, Dr Peterson. However, we met Dr Panopoulos when my child…read morebecame ill over the weekend and she was the on-call provider for Sutter. I was worried when I heard Dr Peterson was out, but Dr Panopoulos really impressed us! She was so attentive and caring. We felt like we were in great hands and are so relieved to know we are with such a great team. It's so difficult when your child is sick and you don't know what to do. Dr Panopoulos was so informative and put us at ease while going through a stressful time. We are thankful!

Amazing Dr with a very delicate and sweet bedside manner. Dr. Panopoulos's love for kids and her…read morework shine through her character and constant smile. She is very throughout and explanatory of what treatment plan was chosen and why, has MHO, responds quickly, and has multiple office sites.

No accepting new patients. After the receptionist took all of my info they informed me.read more

I have been a patient of Dr Herbelin-Farrar for almost 10 years. Her office is located in the…read moreSutter Medical Plaza Greenhaven. The drive is about half an hour for me but totally worth the drive! She is the best primary care physician ever! She is very patient, friendly, nice, sweet and very professional. Most importantly, she listens to my all concerns and always provides clear instructions or recommendations. I meet with her at least once a year for my annual checkup and for my flu shot. Whenever I see her, she is always smiling. She doesn't judge her patients. She treats all her patient with respects. I would totally recommend her to everyone I know. But of course it depends if she accepts new patients or not :). All the medical assistants and staffs in the office are all super nice as well. If you need lab works after seeing Dr Herbelin-Farrar, there is a clinic down the hall. Super convenient!

About a year ago I started working with Dr Del Pozo for both menopause issues and weight loss. I…read morewas 59 and the 50's decade was a tough one. I experienced every menopause symptom including weight gain. I now call my 50's the lost years because after working with the Dr I have lost weight and all of the issues I struggled with. I found the Dr and her team to be highly professional and very compassionate. I highly recommend East Sacramento Concierge. It changed my life and I am grateful to have found Dr Del Pozo.

Outstanding level of professionalism as Dr Del Pozo has cared for me since my moving to Sacramento…read moreover a year ago. As an elder with complex issues my mental and physical health has improved significantly. She offers alternative therapies including ozone therapy which alievated shingles symptoms after just one treatment! I am in excellent hands as the level of compassion by Dr Del Pozo and her staff is nonpareil.

Dr Anna Sophia Irvin is the BEST Doctor I have had in years. She is a fantastic listener, so she…read moreactually gets down to relieving what's wrong. She is so professional and always seems to have a strategic way and easy terms to understand explanation for the steps to take to accomplish results. Her bedside manner is outstanding and I leave feeling understood and heard. Again, a great Doctor with a fantastic staff too, as her front desk's personnel is equally magnificent. 5

Dr. Anna Sophia Irvin was great. Very efficient and thorough. I am glad she is my doctor.read more

This is a review that I should have written 9 months ago but, better late than never. Caution, this…read moreis long! In October of 2019, I spent 10 days in the hospital in Southern California while visiting family. Having just moved to Northern California, I did not have an infections disease doctor and had never had a reason to have one. I was very ill and was very lucky to still be alive. In order to be released from the hospital, I had to have an infectious disease doctor close to home that would accept me as a new patient. This was no easy task and my wife spent 2 full days on the phone trying to secure a doctor. It was beyond measure what she was going through to get a doctor to take me as a patient. The red tape and road blocks that all of the doctors presented, made it look like we were going to have to spend 6 more weeks in Southern California while I completed infusions as an outpatient. This is where Dr. Kailath enters the picture. My wife found her on line and called her office. She was greeted by a welcoming staff that was sensitive to the situation and for the first time, we had a front office staff that had a can do attitude. After many phone calls between my wife and the staff, they had everything arranged including the outpatient infusions. In an age where doctors have less and less time for patients and seem to have forgotten why they became doctors to begin with, Dr. Kailath is the exception. From my first visit, it was clear that we had found the right doctor! She saved my life! She is a true professional and her knowledge is second to none. Her caring attitude and understanding for what I was going through, made my road to recovery smooth. To say I was in good hands is a huge understatement. She was everything you could ask for in a doctor! If you are reading this then, you are in need of this kind of specialist. Well, look no further! Many, many thanks to Dr. Kailath and her wonderful staff! You gave me the opportunity to be around to write this review.

Elizabeth is one of the most caring, empathetic Drs. I have been to. She's very thorough and easy…read moreto talk to.She really enjoys her job and it shows. Thank you Dr. Kailath until we meet again!

Dr. Jennifer A. Griffin came highly recommended. I went to her Sutter Health profile. It appears…read moreshe practices in Midtown and Roseville. I called the office number listed on her Sutter profile site of (916) 887-4660. A recording stated no one was available and to leave a message. Unfortunately I could not do so because the mailbox was full. I scrolled all the way down her profile page and came to a section titled "About Sutter" and then "contact us." At this point it's a guessing game as to which number in this area might be able to help and assist me in making a new patient appointment. I called 800-493-1372 under "Find a Doctor" and spoke to a young lady who said she couldn't help me in obtaining another number. She even attempted to call the same number I did and got the voicemail and was unable to leave a message as well. I asked this "customer service representative" if her supervisor or team leader could help get a message to Dr. Griffin's clinic manager/supervisor to alert them of this challenge in reaching their office. She did step off of the phone momentarily but came back and said there's nothing else they can do to help me. Wow! I can't be mad but only laugh that Sutter Health has the same level of customer service as the State EDD Department and the DMV.

Best care ever! Marco is amazing and has helped our family so much. Most doctors don't have time to…read moreactually help you and these guys do!