From the moment I contacted the patient advocacy department for some scheduling issues for my son,…read moreMelissa stepped in, she was kind, patient, and incredibly understanding. We have been coming to this office with my two year old and my now one year old (mainly because Dr. Katz is probably one of the BEST PEDIATRICIANS ) She actually listened (which is rare and appreciated when you're a stressed parent running on toddler time and zero sleep). What really impressed me was how quickly she took action. Not only did she understand the urgency, but she resolved the issue the very same day. SAME DAY! That alone deserves five stars and a standing ovation. She was professional, compassionate, and efficient all at once. Instead of making me jump through a million hoops, she handled everything smoothly and kept me updated, which took so much stress off my shoulders. Her support turned what could have been a frustrating situation into a completely positive experience. Truly grateful for her help, her kindness, and her quick problem-solving. Melissa if you see this, you go girl ! And thank you once again!

Contact before the appointment helped me keep it! Professional and efficient once I am there…read more Relaxed environment and time taken.

Dr. Pantig-Astoria is my (husband and daughter's) PCP At Mercy Medical Group in Elk Grove, Wymark…read morelocation. I have been under her care for over ten+ years. Dr. Pantig-Astoria caring nature, support and thoroughness in care delivery is the absolute best I have ever received. I have spent my (35+ years) career in the medical field. I am grateful for her and her team. Thank you!

Dr. Pantig-Astorga has been my PCP since 2018. Over the years, she has provided consistently…read moreexcellent care and follow through; may it be referrals, lab results, tests or paperwork. She listens, responds promptly, and is very thorough. The office staff are also professional and helpful. Its very easy to communicate with them using the patient portal. I highly recommend Dr. Pantig-Astorga and her team!!!

I met Dr Katz after I had my baby at Methodist Hospital and knew right away I wanted him as my…read moreson's pediatrician! He is extremely friendly and knowledgeable, always makes sure we leave with questions answered! told us if we needed anything to even walk in and see him, he especially makes time for newborns even when booked up! My son is now 6 months and we have been nothing but grateful for having an amazing pediatrician!

Dr Katz is awesome! He has been our sons' doctor since we moved here 2 years ago…read more Funny as all heck and a great person. He actually listens!

She's my primary doctor. Her bedside manners is very very good. She's willing to listen and to find…read moreout whatever the issues are. She's awesome and I only seen her twice.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Can't say enough for my doctor. Back when my other health plan changed and they no longer wanted to…read morebe a health care provider I had to switch. It was really bad since my old doctor who I had forever didn't know anyone in the new Western Health system. I had to look on my own to pick a new doctor. I went through many different doctors way back then and browser so many ones until I found Doctor Lee. After having him for a few years I have known that I picked well. He is a fantastic doctor who listens to your complaints and descriptions and helps you out. I totally recommend my doctor and glad that I have him. He has helped me out so many times. He really cares about his patients and is honest and straight forward. He dispels things that are not correct and steers you in the right direction when it comes to your health care. His office and staff are always great and professional.

He is my PCP for last few years. He is one of the best doctors I have and takes time providing…read morecare. Listening and understanding his patients.

Great bedside manner. She listens and does a great exam. I was very impressed with her office. I…read moredidn't have to wait much after my appointment. She reviewed my labs and made a note on the internet portal. I'm super happy with my experience

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Dr. Wendy Lin has been my doctor for years now and she is one of the best doctors out here in…read moreSacramento. She is very personal with her patients and she is very friendly. She takes care of her patients very well. Outstanding Doctor!

I have been a patient with Dr. Lin for about 6-7 years now, and for most of my experiences, it has…read morebeen pretty satisfactory. I used to be able to get appointments 2-3 weeks in advance and even though she cuts her last appointment in the early afternoon, she has graciously stayed behind to take me at 4pm on weekdays. Now, she has a longer patient list so I need to make sure I schedule appointments at least 1-2 months in advance. I originally chose her because I preferred a female doctor who could speak Chinese and communicate with me. It was important for me to have someone who would understand my cultural practices and traditional background. I also liked the fact that she was young, which meant to me that she would be open-minded and actually listen to me as a patient. For the most part, she has lived up to my expectations. She does everything you expect from a doctor and gets your needs met. However, I did have one bad experience a year ago, though no fault of her own. It was either her office system or the Mercy medical group that she is affiliated. You can definitely feel that it is designed to squeeze as much money as possible from patients, making some visits seem impersonal and rushed. This particular incident happened when I showed up for my "physical" appointment that I booked many weeks in advance. I was SEVERELY disappointed by the front staff who looked at me blankly and said, "no it's just an appointment, not a physical appointment slot." It turns out the staff initially making the appointment made a mistake and never booked me for a physical - the appointment notes didn't even reflect this and no one at the desk knew what I was talking about when I checked in. Nonetheless, they made me wait and "maybe the doctor can do it." Nope, not only was the staff wrong and unapologetic, it turned out to be a long wait (she was running behind that day). So, minus one star because it was a waste of a couple hours that could've been avoided if they rescheduled me or better yet, got it right the first time. I eventually did only get seen for that 15 min slot and, yes, I was told I had to make another appointment to come back for a true physical appointment. However, she is a great doctor and I nonetheless convinced my parents to switch their PCPs to start seeing her.

I've been a patient of Dr Hsiu for over 15 years. She's professional caring and listens to my…read moreconcerns. Dr Hsiu takes time to explain things and makes sure I understand. I highly recommend Dr Hsiu if you're looking for a Sutter Primary doctor.

I've been to Dr. Hsiu for almost 20 years now! We moved to Folsom 5 years ago and I am unwilling to…read moreswitch my primary because it is so comforting to have her as my PCP. I've never experienced a doctor who actually listens to me and who actually seems to care about myself and my well being. I know she has busy days filled with patients but she ensures that her time with me is just for me. I switched to her after leaving my pediatrician so I've been with her throughout all different stages of my life. When I was young I felt comfortable going to her and asking things that could've been uncomfortable. If you're a teenager or a 30 year old and want someone you feel comfortable with who actually cares, you've found her!

I went in and told her I am dizzy and felt like I would pass out. No response on this issue. Does…read morenot listen. She kept going on about my health history. I am 64 years old so I have a medical history. Instead of address my medical problem I came in for she kept going on about my previous conditions. My blood pressure was high. I haven't had medical coverage for 9 months so I didn't have my BP medication to keep it under control . She said my BP is high we need to give you another medication to go with the other one. She told me it would make me cough,she insisted I take even though I let her know I cannot be coughing in front of my patients. She would not listen. Nothing was accomplished at this appointment. Waste of time and money. Still dizzy and feel like I would pass out. The only good thing about it was the receptionist, she was very helpful. I heard that dignity health was human KIND. Not so here.

Wouldn't recommend this doctor to my worst enemy. Her personality is absolutely wretched, and her…read morebedside manner leaves something to be desired TO SAY THE LEAST.

I was referred to Dr. Cepeda through a friend who sang his praises. After my initial appointment, I…read morequickly found that he possessed all the qualities I sought in a primary care physician. He showed the right balance of technical knowledge, compassion, empathy, and humility. He demonstrated considerable patience, as he didn't try to rush me through my appointment. He came across as deeply curious, a good listener, and a problem solver. He has an easy-going, affable, and approachable personality. I appreciate the fact that we share the same philosophy on health maintenance. He is far from the pill-pushing doctors that are far too common in the medical field. Instead, he understands the underlying factors that contribute to illness. He encourages smart lifestyle choices (stress reduction, healthy diet, proper sleep, and regular exercise) to stave off chronic illness and help live a happy and healthy life. I consider myself very fortunate to have found him and, based on my first experience with him, would highly recommend him to anyone.

Absolutely incredible provider. Caring, patient and kind. Takes the time to thoroughly explain…read morethings in a way that's easy to understand. Very engaging in conversation in a genuinely personable way. The most complete primary care physician I've ever had provide care. Oddly enough my son blazed the trail. After a less than positive experience with another provider my son landed with Dr. Cepeda. After taking my son to more than a handful of appointments it was clear I wanted the same care my son was receiving. To date it's been all that and more. I believe that even though his practice was full I was able to get on the roster of patients. My only negative to share is the periodic lack of timely appointments. Given the level of care provided it's certainly understandable why things can get busy and appointments booked up. Fortunately there are other physicians that share the variable seasonal load in a way that I'm never unable to get appropriate care in a timely manner. The medical staff that works with doctor are entirely top notch. Over the years staff comes and goes but the current roster is outstanding. I'm so pleased with my care that I don't even have a hint of interest in making a change at any point. Much thanks to Dr.Cepeda and his practice for making me a patient that absolutely could not be more satisfied with my care.