Here's what BS has right: the store is bright, clean and well merchandised. The inventory is…read moreupdated, alterations can be made on premises, salespeople are helpful and not pushy. Here's what BS has wrong: management and customer service. And these are big when the price tags are equivalent to high end department stores where you can also find the same amenities. BS also has an extreme ALL SALES FINAL return policy. Much like other reviewers, I had a dress special ordered for my son's wedding. I had three fitting appointments. At each store visit, my salesperson, Rocky, styled me with sportswear for the wedding weekend and beyond. By my last appointment, I had spent almost triple the price of my MOG gown, but I was pleased to have supported a female-owned small business, and I told the owner, Sara, exactly that. . When I left the store my MOG gown fit perfectly. Rocky and Sara packed it for me, and I was assured they had sold lots of dresses by this manufacturer, and the dress would travel well. That was not the case. Getting dressed for the wedding I discovered the length of the gown had "grown" approximately three inches. I walked my son down the aisle with the skirt portion hiked up under my armpits. As the day progressed, so did the length. Instead of the flowy, sequin top I dreamed of, rolls of fabric are apparent in every picture, as I hiked the skirt higher. I made a follow-up appointment at BS. No one argued that the dress had "grown." Sara immediately told me she wasn't giving me a refund. I asked her to contact the manufacturer on my behalf. She refused, arguing that the material was not defective and insinuating I had worn different shoes or undergarments. Rocky was sympathetic. The seamstress made no comment on the material but pinned the skirt to be re-hemmed. Of course this wasn't BS's fault. Nor can they give me a redo on my son's wedding. But a little compassion and customer appreciation would've gone a long way. Yesterday, I picked the dress up for the last time. Sara saw me but said nothing. I left, then decided to come back in and talk to her, which I did quietly, in the back of the store, away from other employees and customers. I wanted to give her the chance to do the right thing - something, anything to keep me as a customer. I said I wouldn't be returning. Her response was a blasé "okay." When I asked her if she knew why, her comments were shockingly accusatory, and she asked me to leave the store and not return. The entire exchange happened in less than a minute. Management's unwillingness to take any responsibility and heartless lack of empathy prompted me to write my first YELP review. Buyer beware.

I went to Berta Sawyer for a dress for a special occasion, the sales person was great and I walked…read moreout with a beautiful beaded dress. However, some of the beads fell off when I tried it on at home 2 days before the event. When I returned to the store, I was told all sales were final. The seamstress was very kind and offered to fix it, but I didn't trust the dress would hold up. What really shocked me was how I was treated. A staff member (or owner?) accused me of lying about and when I bought it, insisting it must be old and that I'd already worn it. Thinking of replacing the dress, I tried on a few other dresses, and was told there was "no way" I could be the smaller size I mentioned, even though the larger dresses were all way too big on me. Overall, the service was unprofessional and unnecessarily rude. I left feeling disappointed and disrespected--definitely not the experience you'd expect when buying something special. There were some nice/kind staff people but not enough to make up for the rudeness and being accused of lying. updated based on BS's comments: the dress was in fact not fixed to perfection and I ended up sewing a column of beads on the dress after it was fixed. But moreso, in my opinion, Berta Sawyer's response validates my initial review and how they treat customers.

Service is personal. Clothing fits me perfectly. Lots of unique items from which to choose. When…read morei wear the items, I always receive many compliments. Thanks!

After devouring a crepe at Goat House Creamery, I wandered into a surprise. Elkins Park's amazing…read morestore for women's clothing and other essentials. A small but high-quality cache of men's ties and bath works were near the door desperate for a line of men's clothing. "Testing the market" he said. Let's see. There is something for everyone in this store -- if not for you, for someone you know. It's deep breathing -- Style. Chic. Enviro-conscious. All the items in this place will make you think "I deserve to be pampered" in a self-loving, intelligent and sophisticated way. Shazam the tracks pulsing through this place. Then try on something cool. Take it home. The people who crafted it with care will love you, too.

Amazing collection of goods. Fun environment. Smells so good in there. Highly recommend.read more

My sister and I came here looking for some Dr Martens. Their shoe section is not the greatest at…read moreany location. They just don't have enough in there and of course we know the lines are always long, no matter which one you go to; I'm not sure what that's about. I wish they would just do better with stocking the shelves, they always look so bare. Who's buying their shoes for sale to the public? Please better shoes. The Dr Martens were there. my sister did get a good pair. The one thing I do love about Ross are the great deals

First off, I wish I took pictures because this place was kind of a mess. The first thing you notice…read moreis the security , there were about 3 security guards and one cashier. While walking around the security guards are looking at you and make you feel really uncomfortable. On top of several security guards walking around there was not a lot of merchandise to look at. This store was all over the place and in my opinion was not an enjoyable shopping experience. I finally got what I came for and waited in line. The line was about 10 people deep and there was only one cashier. It was not until 20 minutes later that the cashier called a 2nd cashier to help. There was more people behind me and you could tell people were annoyed with the customer service. I live around this Ross and do not remember the last time I came, and now I remember why I do not go to this Ross. I most likely will not be coming back to this store again. I would rather drive to the Warrington Ross then go to this one. Suggestions for this store would be: have more than one cashier at the front of the store when busy. And if they are short handed a simple apology for the long wait would have been okay with me. Also organization of the merchandise would also make this store a lot better. I do not mind the security, the thing I did mind was the Security people "hawking" us ( the customers) it felt awkward and made it seem like we were all thieves.

Wish I would've come here first! I was having a difficult time finding a bra for under a special…read moreoccasion dress, and was down to the wire to find something before my first alteration appointment. Sheara answered my phone call, put me at ease, and scheduled me for a fitting within the week. What really sets Mi Lady Corset Shop apart is the level of service. Marcy picked the perfect bra and shapewear just by looking at me. Magic! My dress fits perfectly now. Everyone here is incredibly knowledgeable. I even ended up purchasing the most comfortable everyday bra from Evelyn & Bobbie to go with my special occasion set. It's rare to find such friendly, personalized service, highly recommend! Thank you Marcy, Sheara, and everyone at Mi Lady!

I was greeted immediately and helped with what I was looking for. I felt right at home. I told…read morethem what my problem was. And they were full of solutions. I left there with my new bra on! And tossed the one i was wearing. The employees that work here and the owner are a great source of information. Nothing was forced on you. And I loved how they told you the truth. What looked good and what was a waste. This is my new place to purchase my undergarments. And I also received an email recently stating that they also have online store also. This place is clean, and full of undergarments as it should. I will return again and again. Good bye to my Victoria Secret undergarments. Te quality will not disappoint. I will be honest the undergarments are pricey but for me worth every penny.

Lovely owners and really cute pretty shop with great selections. They even have plus sizes which…read moremost thrift and consignment shops don't offer

Great selection of classy clothing and accessories. Why pay department store prices for inferior…read morequality? Put this place on your To-Do list...you will be the belle of the ball after shopping here!