I wish I knew the drivers name but it's disgusting to make inappropriate sexual comments and then pulled over the side thinking he was gonna get sexual favors and when reported all I got was told that driver won't pick you up anymore I feel they should fire the guy or least not allow him to pick up female passengers read more

didn't show up for my surgery , needed a ride , called and called, never showed up, pain in my. it company

Great service and the nicest drivers! It's only $12.00 plus two dollars tip to anywhere and the trip points out the wildlife and makes this how you would all want journey read more

"Hello? Can I get a taxi at xyz Street going to abc Lane?" "Sure, just a few minutes" "Okay, thanks!" 45 minutes later... "Hello? I called for a taxi about 45 minutes ago...Can you tell me when it might be here?" "NO. We're busy" *click* 15 minutes after that... "Hello? I called for a taxi an hour ago. I just got discharged from the hospital and I'm trying to make it to my grandmother's wake...Can you tell me how long it will be?" "NO! We're overly busy" *click* (2nd time I get hung up on) Seriously? What a bunch of douchebags. I walked. read more

I was visiting my sister this weekend at Stony Brook when we decided to take a trip to the Smith Haven mall. Since the shuttle bus to the mall wasn't running, we were told to call this cab company to pick us up from the Student Activity Center. There was a band playing outside SAC which caused my sister to not hear her phone ring when the dispatcher called, but she saw the phone ringing and quickly answered it. The noise outside was too much for her to understand what the dispatcher was saying, but she responded that she was on her way and we quickly jumped into the cab. And then the horror story began ... Immediately the dispatcher and the cab driver started talking about how we were too lazy to pick up the phone, how we have no manners, and that we are rude WHILE WE WERE IN THE CAB. And I can't say that the driver was particularly good at his job because the two of us [along with another unfortunate soul] were being tossed around in the back from the many sharp turns it apparently takes to go from campus to the mall. We got to the mall and I half threw the money at the cab driver while trying to get out of a cab with a broken door. After a struggle with the door, we finally escaped. I immediately called the cab service to file a complaint. Instead I had a screaming match with the dispatcher who clearly felt in the right to comment on customers while they were still in the car. He tried to make excuses for why it was ok to call customers lazy and rude while they are in hearing range. The least the guy could have done is apologize for being unprofessional. There are other car services than Lindy's ... you are better off calling A-Cab Service. At least the driver won't get fresh with you, and you won't have to listen to a dispatcher talk about how horrible you are because you got in the cab instead of answering their call. read more

So I didn't actually go anywhere. I hung out in the Stony Brook Hospital lobby (where there are no uncovered outlets) until my phone died. Despite waiting 55 minutes, Lindy's Taxi was a no show. I called them three times for an update. And as I'm the emergency contact I need a charged phone. So right. I'm in my Dad's room. I'm waiting for my phone to charge so I can get something to eat. (The cafeteria is open but....I need my phone on me.) Dispatch promised the driver would enter the lobby. Uh, no. I did use the wonderfully brisk air (3F, feels like -17F) to chat with the valet. Nice guy, he gave me parking fare information. Moral of the story? Call 911 if you really need a ride. Heaven knows Lindy's Taxi won't get you anywhere. Fantastic. read more

Called Lindy's in port Jeff. Here's my review and complaint. 1. Changes prices from dispatch to when they pick you up 2. Doesn't show up within time frame they say. I waited over an hour for a taxi that they said would show up in 20 minutes. Never showed up 3. Drivers don't follow traffic laws 4. When I complained to a manager he was rude and called me a liar and said what I'm complaining about never happened. I recommend calling another taxi company. Island wide is 100% better. read more

Worst cab service I've ever used in my Entire life. Left me on the side of the road in the middle of nowhere because they thought my card wasn't mine. NEVER USE THEM THEY ARE HORRENDOUS read more

Just plain rude service and the owner won't even get on the phone !!!! I can't fathom how they stay in business read more

The other 1-star reviewers are correct, they are a horrible service. I'm staying in the area for a few days so I've used them multiple times and each one had a different problem. They will double book you, take you completely out of your way, misquote prices, change prices at their whim and then be rude about it. Use only as a last resort. read more

Tried to get a ride home from the bar on a Sunday. Dispatcher told me he had no cars on.

Completely unprofessional. They lie about estimated wait time and continually change the time when you call to ask for reason for delay. The driver was an absolute lunatic and the dispatcher was also rude. Get an uber. Don't waste your time with this company. read more

Dirty car, dirty driver, lots of smoke, rude, loud music. TERRIBLE cab service! The worst I have ever seen in my life.

The worst. But maybe that's not fair since we never got to actually ride in one of their taxi's. We did have a reservation, then called to confirm. "15 minutes"...Called again 20 minutes later..."10 minutes" ...Called 15 minutes later ... "car broke down..." And absolutely no concern or apology that we were left waiting on the sidewalk for 35 minutes. Thank goodness for Uber. Would give a zero star if possible. read more

We live in Stony Brook and have been using this company for many years when we need taxis. I called yesterday as we were afraid to drive in the bad weather. They were corteous on the phone, on time and also friendly. We felt safe on the drive to our destination. I would highly reccomend them. read more

Refused to pick us up while laughing. Needed two day lead time!? Jerks! Plenty of competition out there. Will never use again. 5 Star is friendly and less money. read more

So after reading the reviews I'm terrified. My ride to the airport just cancelled and I'm face with two options Lindy's or having to leave my Brand New Fully Loaded Impala in long-term airport parking. I called the Mt. Sinai office and the guy sounds like what the reviews were describing and he immediately puts me on hold. So, I'm sitting there, the panic is pulsing and I'm just about to hang up when he comes back on. I'm polite and then he becomes polite we discuss the times. It was 8:36 and I need a cab by 9am. He says yeah we should be able to do that. He takes my card info and there's 20% Gratuity automatically added which brings the total to $48. A little pricey I was thinking half that since we're heading to Islip MacArthur from Port Jeff. It's not exactly the Bataan death march. Whatever, I agree and we hang up. The cab showed up 8:55 and got me to the airport in 20 mins, so that's like $2 a minute, which is approx what the NYC cabs charge so that's about right. If you're a mathematical type you realize there was a little speeding involved. The driver was alright too. He swore a lot and had the radio a little too loud, about what you'd expect from a New York Cab Driver. All things considered, a good experience. read more

Terrible. Horrible. Smelly. Uncomfortable. They take forever to show up, if they even do. One day I called for a cab to the train station, and was told there were none. Every other taxi cab company I called that day was answered by Lindy's, so I have been assuming that all the local cab companies are owned by Lindy's. Is that true? Can someone please post the name and number of another cab company in Stony Brook? I would be oh so grateful. Thank you! read more

Terrible service. The wait was long and when the taxi called to tell me he was downstairs, he didn't arrive until 30 minutes later.

I would give them less stars but I cant. I usually take a cab to the train station when my car is in the shop. I always call at least an hour before pickup and leave a half hour until my train, as I live 7 minutes away. Every time I call Lindy's I have an issue. Today I had to share a fare with someone whos house the cab driver couldnt find, and so I informed him I was missing my train. He told his dispatcher, who chastised me over the radio and said it was my own fault. I shouldnt have to share fares, and it was not my fault that they dont have enough drivers. I told them about my train. And then my cab driver allowed the other woman in the vehicle to curse me out because I wasnt appreciative of my ride. I am sick of the problems and they need to shape up. Nothing short of a nightmare. read more

The worst taxi cab company ever. I had to call out of work with a twisted ankle because of how long they were taking. I just called today and 50 min have already passed and still no car. They try and cheat you for a tip too by saying they have no change. How are you driving a taxi and you have no change on you. They are honestly the worst. A quality taxi cab is wayyyyyy better. This is just ridiculous. read more

Was out the Friday night before Christmas in Port Jefferson. The dispatcher on the phone was night and our ride came to pick us up right away. Our driver was nice. Only complaint was that she smoked in the car. All in all I'm glad I got home safe after a night of drinking in a place that doesn't have Uber. Thanks, guys. read more

The people in this company are very rude.. they are disgusting, the worst company I ever have, never again I have to wait for an hour and a half for a taxi. read more

These guys are garbage. Very condescending over the phone, couldn't understand basic directions, and also never showed up to my location. It was a train station, A TRAIN STATION! How can you not find that!? Anyways, never use this service if you are on a time budget or want to speak to intelligent people who know how to run a business. I would give 0 stars if I could. I don't know how they get customers. read more

I was nervous to use this cab company after reading the reviews but they were my only option for an early Sunday morning pickup. I called Lindy's the day before to reserve a ride to the train station. The next day the driver showed up on time and even swung by a Dunkin Donuts for me to grab some coffee because I was so early for my train. He was pleasant and the cab was clean. Perhaps this company is better for advance reservations than on the spot rides? Only downside is it did seem expensive, but I'm not sure how they compare to other companies in the area. read more

NEVER use this company. I literally made a Yelp account just to leave this review. I called at 7:30 am to make a 10 am reservation as I had an 11 am ferry to catch in Port Jefferson. At 10:05, I called to confirm that the cab was still coming and was told yes, they were just running five minutes behind. Had that been the case, that would have been totally fine, but I called again at 10:20 and was told to wait another 10-15 minutes. When I called a THIRD TIME at 10:40 I was rushed off the phone by an extremely rude and condescending dispatcher who told me to "calm down." I understand that things happen and traffic can get in the way, but that's where good service normally comes in to even things out, and this company simply doesn't know how to speak to its customers. read more

First call was at 11:45 am. Half an hour later I got no calls or my ride. I called them again and they guy didn't say anything on the phone. He literally went silent when I said I was still waiting. I called again 10 minutes after that and he told me another 20 minutes. I am now 36 minutes late for work. Thanks a lot, Lindy's. read more

Strongly suggests that NEVER EVER use this cab service EVER. They gave the worst customer service ever. I insist to make a reservation in advance and they asked me: "What is your probelm with that?". There is too much attitude and shade for me to pay my precious money for such service. If they can't stop their attitude, they should not even bother to pick up the phone call. I wish I can give zero rating because they do not even deserve that one star. read more

Terrible service, SUPER expensive, and they're a-holes. Thank good there are more services available, because I will never use them again.

FIRE PETE - he's the most inconsiderate, rudest person. He's the main guy who answers the phone and he's constantly complaining, whining, sighing, cutting you off while you're speaking. INSANE. EMD is much faster anyway. read more

This car service is awful. The dispatcher is extremely rude. My fare inexplicably went up from one trip to the next (~3 weeks) so rather than handling it like a normal business person who cares at all about their customers, he told me 'I haven't taken a cab in 3 years,' and have no idea what I am talking about. Nice guy, right? The time before this one I reserved my car about 4 hours early, and scheduled it with a half an hour of pad time. I had to call again with less than 10 minutes until my train left. He got there at about 4:01 to make a 4:06, so needless to say it was a dangerous ride. Don't give these people your business, you will regret it. read more

Called for a service and then a man answerd and said with an attitude "we dont have any cars right now" and then hung up while i still was talking. i wouldnt reccomend this service but, you cantry your luck. Also the location on the map just shows someones house with is very odd. read more

Alright, seriously, don't take this taxi. Actually the taxi drivers are awesome and gentle, but when you call them to call a cap, you will be annoyed, unpleasant and terrified. They are so impolite that it's going to drive you crazy and angry. They are rude and they hang up the phone first. The area number is 6314444444. read more

Picture this....Dec 30th....snowy....late afternoon. This company PROMISED a pickup between 430 and 500PM. Never showed, repeated calls kept promising.. then last call said "sorry...can't help you". Hooray for Uber. read more

Quotes us at $26 and then we ended up sharing a ride (tricked us) and ended up charging us $42. Not a fan.

Terrible! Taxi came after 40 minutes of waiting, with two people already inside going to a completely different destination. Rude driver. Barely made our train. read more

Please tell me your life story about how they don't pay you enough as a cab driver for all the hard work you do. I really want to know the details of your previous jobs after you pick me up an hour late. Use lindy's if you literally have no other option, including walking. read more

The worst Taxi service I ever had. I used them 3 times and it was horrible every time. They don't know how to drive and make your trip scary. They know only basic locations, so you need to give them detailed instructions. But they don't understand the instructions, miss turns, make unnecessary loops etc. Instead of getting to the place in 10 minutes it takes half an hour. They have this ridiculous habit of driving several people at once. They arrive at your starting location and you see that there are already 2 people inside. They drive them first, which makes the trip even longer. It seems that they don't care about their customers at all. I don't give them 0 stars only because this option is unavailable. read more

Three emergencies & three horror stories. Once they left us stranded for 2 hours in the rain late at night outside smith haven mall and then showed up with another passenger in the cab who had to be dropped to a completely different place! Buy at least the driver was friendly & apologetic & gave us a discount. I wrote it off as a fluke accident. But a few months later I needed to ge read more

You're better off walking than using these bums. Third time I've called for a ride to the train station and the car never showed.