I came in for an oil filter, which the sales associate helped me pick out the most economic choice…read morenot just trying to upsale me, which I greatly appreciated. I got out to my car, it wouldn't start. The battery was dead, and I was worried I needed a new starter as well. Turns out it was just the battery, which they once again were honest and helpful with choosing the best option for me. Special recognition to Julz, who helped me change the battery, which is especially difficult on a Chevy Impala. He did it in about 15 mnts., when the usual time it takes is 30-45 mnts. He also sprayed some non-corrosive spray, and threw in some new post covers for me. Very helpful, saved me a LOT of time and headache.

this store has terrible customer service. two times in a row when i go into exchange the battery…read morethat doesn't start my car they will not complete the transaction. SPECIFICALLY JOSH HAMMOND WAS EXTREMELY RUDE. at the time his friends that were not employees in the store and drinking while instigating the interaction. the first time exchanging the battery the cashier called the manager who refused to explain the warranty policies, ended up getting the battery replaced there anyway after calling another advanced auto location to confirm the warranty and the exchange was completed. the second time in late january 2025 JOSHUA HAMMOND refused to do his job and wouldn't or He said he "couldn't" pull up the transaction, which was pulled up the time before. This place is ridiculous.

Sold me $70 worth of wiper blades that don't fit my car. I told the sale associate Erick the year,…read moremake and model...he got the size right but the connection wrong. I come back an hour later to return and he says the 24" blade is missing pieces and is dirty. I hadn't opened either package as you can see the connection type on the back of the retail package. Not sure how I would use a wiper that doesn't fit my car AND use it while it's not raining in an hour only to return. I just wanted to buy some windshield wipers for my car (and I paid top dollar for them too)...instead I'm treated like I'm running some kind of scam on wipers. The critical thinking here is not very well thought out.

Brought my car in to have the battery replaced. They didn't clean the corrosion on the posts, sold…read moreme the wrong size battery, and stripped the bolt on the positive post. Made it to a gas station half a block away and the car wouldn't start. When i finally got it back over there two employees gave me the runaround and ten million excuses why they couldn't give me the right size battery and replace the bolt. Had to have the car towed from their parking lot to the dealership for what in reality was an $8 ten-minute repair. I will never visit another Autozone store in my life. If i could give them zero stars i would. Go to the Advance Auto across the street. Bad staff, bad management across the board here. Already left a message with corporate's customer service line about the unhelpful staff and the damage they did to my car and pretended to be too stupid to fix. They should pay for the repairs i now need that i didn't need before i made the foolish decision to stop there for a new battery.

Worst customer service experience. I'm not a car person, I am not a mechanic, I ordered what I…read morethought was the right bulb, but it wasn't. The no-electronics return should no apply to unopened headlamps. Out $80, no fixed light, but a nice "screwed over by corporate America" feeling.

The manager Brantley was amazing! I needed my battery/alternator/starter tested and stopped for the…read morefree scan. I ended up needing a battery and they were very straight forward about the different options and didn't pressure me into anything I didn't need. He changed out my battery, which turned into a more difficult job from some oxidized cables. Where someone else probably would've told me 'sorry I don't do that call a tow', he stuck with it, fixed it, and even replaced a part for me. Amazing service, will 100% go back.

At first I had stopped at advance auto on Lexington road in Athens ga to get my battery tested. Was…read moretold by the fat blonde female manager that they were not allowed to go outside and do testing. Which I no is false because I have had things check before. And was also a surprise to the little red head assistant standing on the other end of the counter. Anyway. I left there and came to auto zone I asked Shane the manager if he could test my battery and without hesitation came out and ran the check not only on the battery but alternator as well. Turns out battery was bad. Shane removed the old one and installed the new and checked again before I left. Now that's great service. No question where I will go next time.

Needed one new light bulb for my taillight. Greeted when I walked in the door and didn't take long…read moreto find the bulb I needed to be on my way, I was planning on installing it my self but had a helpful associate named Casey replace both of them for me while it was storming. Saved me the trouble!

Super friendly and helpful. My husband and I went in for some paint to paint my bumper, it being…read moreour first time trying to paint they helped us find the right paint and even gave us pointers (after checking out the bumper) on how we should paint the bumper! You would think they would try to get as much from us as they can but instead they helped us get the best with our budget! I recommend this place to everyone!! I'll definitely be coming back.